Century Park Hotel

I really enjoyed my stay here, staff are accomodating, even the securities, its also good that they allow visitors to be visit us the only sad thing is that when we booked the room the pool is under renovation, we have a kid and they are anticipating the pool to be enjoyed and also the toilet handle is broken thats makes it very hard to use it as well as the shower valve.

Bad points: -the paper the hotel says the lap pool is available but in reality it is not -swimming pool under renovation so nothing to do - information about the swimming pool in trip.com is the last item , very hard to find , NOT IN THE FACILITIES DESCRIPTION. -no late check out - terrible location , can’t walk anywhere around Good points: -descent room but overpriced - giant lobby - good breakfast I don’t recommend staying there unless you are going to a convention there .

May kids really loves the swimming pool. All amenities are good staff also helpful. Will back again

Happy to stay here .. very generous and kind staff. They upgrade my room without paying i really appreciate that im so happy with that. The room is cold even the aircon are off. Generous with toiletries. Fast wifi, spacious room and toilet.

The location is Good since my father's ship visited manila which is in Harbor pier the Seabourn soujourn cruise, so we decided to look near hotels and also affordable Hotels and we chose this hotel. We checked in around 5/6 pm and when we checked in I already told them about my request about VIP guests since my father was a executive pastry chef so he is considered an Irritated guest and he is very detailed when it comes for food and he don't want to wait for long so I ask if possible to treat him as special and way back when I'm planning to book here I talk to their reservation regarding for this and they said that my father is considered as a VIP and they will prepare amenities or I don't know what kind of preparation they have to my father and mother room. And as per checking there's no preparation at all and the room amenities are incomplete , I called twice before they gave my request. The restaurant is not 24 hrs so we booked outside and when we requested plates it took a lot of time to wait so we were so hungry . We used their small plates for us to eat. The comfort room for me is not too clean and I saw a hair fall at the chairs and it was so disgusting. And the pool is until 8 pm only 😭 and the other pools are under maintenance where I'm expected to swim what I saw on the website. The staff are kind and shoutout for their lifeguard on duty around 7pm because he is so funny and talkative and for the bell boys who helped us to pack our things and they are all smiling . That's all, if ever we will come back pls make sure to grant the wishes of your guests since we're from la union and we want to have a worth of stay and lastly I'm expected that you will asked how about my/our stay to your hotel since I'm also a front office associate at our home town and when our guests checking out we're always asking about their stay for us also informed if they satisfied to our service that's all thankyou!

One of the bad experience I ever had, reception took a few hours to find my booking and staff not helpful at all

The room is very clean and the staffs are all kind and approachable. Also the food is so worth it and a must add to the booking. Definitely a good experience.

Sockets work sometimes but hotel is nice, The employees are very good