Hotels in de buurt van Valle Real Shopping Center, Maliano

Having spent five weeks travelling throughout Spain, and having experienced first class welcome and service at every establishment from the smallest roadside cafe, to five star hotels and restaurants, we were extremely disappointed by the ”welcome” (or lack of!!) that we received when we arrived at the Gran Hotel. No eye contact from the male receptionist, a brusque, mumbled ”hello”, and even though my command of Spanish is far better than his of English, he insisted on trying to communicate in English. We were issued with key cards, absolutely no information given to us about facilities at hotel, eyebrow raising and pen tapping when I asked my husband which dining slots he'd prefer as they had to be pre-booked, and we even had to ask where the lift was - a pointed finger directed somewhere behind us and a sharply uttered ”there” were all we got. Room was adequate - nothing special and no extras. Cheap toiletries and an expensive minibar. Dinner in the restaurant was excellent and the staff were fabulous. It was a really excellent experience and the food was wonderful - very, very highly recommended. Another redeeming factor was breakfast the following morning which I must admit was first-class, apart from the female member of staff who was very hostile and unhelpful and barked at me to get out of the way so she could adjust the coffee machine which had developed a fault. In mitigation, she was run ragged as she seemed to be doing everything on her own, but was joined half way through by a very friendly and helpful male colleague which was a blessing. If only they could train their staff that they'll never get the opportunity again to make the best first impression, I'd have given this establishment 5 stars and we'd love to return, BUT, we really don't want to risk being greeted as a nuisance rather than a welcome and valued guest.

Brand new structure (opened at the end of July 2022) in a suburban area near the busy Santander ring roads. Spacious, colorful and very pleasant common areas, friendly and welcoming staff even if the very young age betrays on occasion the lack of experience. Room not very spacious and rather basic with the idea, as scenic as it is uncomfortable, of the shower in the center of the room and only the toilet in a very small separate space. Going to the bathroom you can experience the same experience as astronauts in a Soyuz. Good soundproofing but occasionally a few sirens are heard. The rest, however, was perfect and the beds were also comfortable. It was difficult to find it despite google: the entrance is in a secondary street where, however, there is no sign; it would be enough to add an indication to signal the entrance. We did three laps (of the ring roads and holy navigator!) Before figuring out where the entrance was. There is also a bus stop just a stone's throw away. Free private parking around and under the structure but I don't know if there is enough space for all guests. Very problematic air conditioning: there are thermostats in the room but they do not work or are not enabled, so the air is managed room x room by a panel at the reception to which we had to ask three times to turn it on, then lower it and finally turn it off x night because noisy and annoying given the small size of the room. Very negative We didn't try the breakfast but all in all it seemed like a good point of reference for a stop & go near the airport where actually there are not many alternatives in Santander while I would not recommend it to anyone visiting the city. Surely the young management has some points for improvement but the structure is of a good standard

Very friendly staff. Smooth check in. Room is very modern and clean. Ample lighting and plenty of electric outlets. Conveniently placed in town center. Nice restaurant by reception. Reception closes at midnight, but guest have access to come and leave 24hrs a day. Make sure to check in before reception closes.

Más que un hotel, un hogar donde aloj**** unos días. Trato exquisito, familiar y encantadores. Junto al comedor, un rincón de lectura y juegos para los niños. Música instrumental suave y muy agradable en los desayunos, detalle de bandas sonoras Disney para los niños. Los ventanales del comedor y del salón aportan mucha luz y un ambiente lleno de encanto. Detalles de muebles restaurados con un gusto exquisito. La habitación amplia y confortable, con aire acondicionado frío y calor. Ventanas térmicas, bañera tratada antideslizante. Neverita con agua sin cargo a la habitación. Hotel con piscina, pista de pádel y una grada con una explanada alargada para eventos variados. Un entorno muy agradable con párking privado, vigilado y cerrado. Nos hemos sentido como en casa. La tarde noche de llegada, pese a no dar cenas, les faltó tiempo para hacernos unos sándwiches. Nos cambiaron las entradas de Cabárceno, ya que nos habíamos equivocado de día.

Castilla Termal a modern hotel that keeps the charm of the olden times in its beautiful architecture. My room was very cosy, with its classic decor in soft colours and very comfortable beds. I could see afar the motorway from my balcony across the gardens but there was absolutely no noise issue. One of the strong points of is the spa, which is a big facility with lots of space and the usual services. There were quite a few jets and the water temperature was really good. Breakfast is remarkable too, as the staff as well, very efficient and friendly.

Good price very close to Santander and the airport. The very right and clean room. We eat in the restaurant a spectacular cheek!! All products are from your own fields and from your livestock. We are very happy.