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5 star

Nobu Hotel at Caesars Palace
4/5107 Beoordelingen

Nobu Hotel at Caesars Palace

Las Vegas Strip Las Vegas|0.54km van Eiffel Tower Viewing Deck
The front desk of the hotel is in an inconspicuous and small place in the Caesars Palace. There is a cigar bar next to it. The smog is filled and we don’t feel good with our children. With the 4-year-old Vain aircraft delay, check in at 11 o'clock in the evening, the hotel front desk said that we have to wait 15-20 minutes, because the hotel manager needs to go to our room to check whether the cleaning of the room has been completed. I was shocked when I heard it. Isn't this work done in the afternoon before the guests stay? It was close to the early morning! During the check-in period, other guests checked in and got the room card. I asked again, the indifference of the front desk indicated that the other party was staying in a superior suite. I was just a common room, and the attitude was very bad. I immediately called Ctrip, the front desk saw me call Ctrip, and then called the manager to urge. I asked the front desk to let the manager contact me. The front desk said that the manager could not go to the guest room. If you want to see the manager, he would be in the lobby. I said, please ask the manager to call me. After half an hour after entering the room, I did not receive a call from the manager. Instead, Ctrip made a phone call to follow up and said that the hotel had set up a ”free upgrade” for me. I said that I didn't see any upgrades. Later, Ctrip followed up. The hotel said that the room type was not upgraded but arranged a room with a better view. I am really huh, huh, because the curtains are the opposite room, the sense of sight is strong, it is impossible to open the curtains, do not mention any landscape. I took the initiative to call the front desk and ask for a manager. The customer service said that I would tell you something, and then exempted one night of taxes and fees. It is still a mediocrable attitude. I asked the manager to call to apologize. The other party said, ”You still have to find a manager to do what you want, I have already given you.” Throughout the process, I never mentioned asking for compensation. It was the other party’s initiative to waive the one-night tax, as if I contacted the manager to figure out their cheapness. I flew with the baby for 15 hours to the United States, showing him more than 40 US dollars in taxes and fees? ! The attitude is as bad as it seems to be ours. Later, the manager finally called, the background was very noisy, I don't know where he was calling. It’s a sigh of gas when I hear the manager’s phone call. The manager said, ”If you wait a little, we will give you a tax.” The implication is that I have gotten a little cheaper. The fault is not me, the compensation is also proposed by the hotel. Why can't I say sorry to the guests with kindness and sincerity? It is absolutely impossible to stay in this hotel again in the future.

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Business travel

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Breakfast

Hilton Grand Vacations Club Elara Center Strip Las Vegas
4.5/5123 Beoordelingen

Hilton Grand Vacations Club Elara Center Strip Las Vegas

Las Vegas Strip Las Vegas|0.56km van Eiffel Tower Viewing Deck
Some time ago we purchased a four night, five day ”update selling package” from The Elara from Hilton. I had to travel alone because my wife has been doctoring for what was believed to be a pinched nerve in her back. She was unable to walk without pain, and the doctors suggested it would be better if she didn't travel. I arrived in Vegas about 8:45 am, and got to the Elara at 9:15 am. Check in time is 4:00 pm, but luckily enough they had a One bedroom room open for me. Best check in experience we have ever had at that facility. I thought it was going to be a great time in Vegas. I had scheduled a time for a timeshare presentation at 10:30 am on Friday. Since I was alone, I went in on Thursday as asked if I could move it up to 8:30 am which they did. I was given a lanyard with a card on it, and was told there would be a group meeting at 8:30. I went to the meeting with about 20 other people. It lasted about 10 minutes, then salespeople went around and took the couples to a private meeting. I was the last one selected, and they asked me where my wife was. I told them of her health issues, and that she was unable to travel. I was told by the receptionist that I could not take the ”review meeting” since my wife was not with me. I told them of her health issues and after a few more minutes she came back and told me that it was illegal in the state of Nevada to allow me a solo meeting. Then the gal told me that she couldn't reach the sales manager, but he would call me soon. I said ”are you certain he will call me?” and she said oh yes, he always returns calls, and you will hear from him for certain before the end of the day. That never happened. In late afternoon I starting calling to find out what was going on. No one ever answered the phone. I called many times from Friday through Sunday and no one ever answered the phone or returned my call. They were not open Saturday or Sunday, I later found out. Starting another round of calls Monday, after I had already moved to a different, Embassy Suites Hotel also in Las Vegas. I bet I talked to 3 or 4 more people and finally I got to talk to a helpful person, name of Rose Marie. She told me that since I didn't listen to the timeshare presentation I had to pay $752.78 for my 4 night stay, less the $247.78 I had prepaid for the 4 day package. I told Rose Marie that I would not pay that price because if the sales manager would have called me back on Friday as I had been promised he would do, I would have been out of that room about 15 minutes after he called me, and moved to a more reasonable hotel. Rose Marie went back to her manager a few times, and I got the extra charge for the rental cut in half. $252.50 was the new amount that I had to pay. Better than double that price, but still 100% unreasonable based on what I had paid for the 4 day package. I thanked Rose Marie many times for doing a job that I was sorry she had to perform. She agreed that she knew that what I told h

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Op zoek naar hotels in de buurt van Eiffel Tower Viewing Deck? Vergelijk kamerprijzen en beoordelingen om uw ideale verblijf te vinden.
Flamingo Las Vegas Hotel & Casino
3.9/5168 Beoordelingen
Las Vegas Strip
Hotel was spectacular. Great room which was large and had awesome views of wheel and sphere. Pool was great. The hotel was a little worn in areas, but still a fantastic hotel with our highlight being the flamingoes for sure 🦩
Planet Hollywood Resort & Casino
4.2/575 Beoordelingen
Las Vegas Strip
The hotel room was nice although bathroom not as clean as it could have been. Floor liked like there were dribbles everywhere. ****** was great, lots of options for food and drinks. Parking was horrendous. Self parking was in another structure and you had to walk 3/4 of a mile through the Miracle Mile mall AND still pay $18 a day and that was during the week. They need better parking.
Hilton Vacation Club Polo Towers Las Vegas
4.2/5110 Beoordelingen
Las Vegas Strip
The value for the room and location was excellent. Lucky to get a small suite (full kitchen, living room, dining room, and bedroom) on the strip for under $100 including taxes and resort fees and free parking! Facilities were definitely dated but clean and acceptable. Caveats- This was a Tuesday night on March 2, 2021. Covid-19 was on its way down but there were plenty of restaurants and ******s open for service. Hotel service was limited but who stays in their hotel when they go to Vegas? The major issue was not the hotel but the Trip.com ad that said the room came with 3 meals/day for up to 4 people. This was incorrect. The hotel told me to complain to the app, Trip.com because they did not even have a restaurant onsite. Not a huge deal because we were not planning to eat at the hotel anyway, but it was disappointing to see a mistake that was so deceiving.
The Linq Hotel and Casino
4/5140 Beoordelingen
Las Vegas Strip
The parking garage elevators were all broken so we had to walk down the ramp for 5 levels with all our luggage. That was quite annoying. There were also no refrigerators, microwave or coffee makers in the room. On our last night we grabbed some pizzas from the lobby and I am pretty sure I got food poisoning. Other than that it was a great stay.
Vdara Hotel & Spa at ARIA Las Vegas
4.3/597 Beoordelingen
Las Vegas Strip
The stay at Vdara was great. We booked a room with the fountain view and it did not disappoint. Would recommend for people who wish a more quiet location but still highly accessible to the ****** *****. That said, the walkway to the Bellagio was closed so we had to walk around the building to get to the hotel.
Paris Las Vegas Hotel & Casino
3.9/5163 Beoordelingen
Las Vegas Strip
Very good hotel with central location in the Vegas *****, had the tower view so was able to also see the fountain. Unfortunately Trip messed up my booking from the tower view originally to a regular room so I had to top up in additional to the extra fees I already paid at booking, but was subsequently compensated for after much exchange with the customer service. Room was as expected, clean and free of smell.

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