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5 star

The Zuri Kumarakom Kerala Resort & Spa
4.1/549 Beoordelingen

The Zuri Kumarakom Kerala Resort & Spa

Kumarakom|0.97km van Kerala Album Art Gallery
This place clearly is past its prime from the looks of it. Our Deluxe Lagoon view room is past its ‘best by’ date. The furniture is fraying, the mirror has big stains, the room had a stink when we checked in, the aircon works only at one setting - 19 degrees. The woodwork has been shoddily repaired, the glass door has turned yellow with grime. The maintenance and upkeep of the property evidently de***ds serious attention. Sadly, when I attempted to show some pictures of the room to the ***agement, it barely caused any concern. I was informed that the extended Covid lockdown - and the tropical climate and moist air, has taken a huge toll on the property. In other words, we really can’t do much! However, supposedly a revamp of the property is underway - doesn’t help us though. While the explanation maybe valid, the nonchalant response was galling and totally unexpected. And any way, why shouldn’t we, as paying guests, expect better? At breakfast this morning, the papaya was un-ripened, the pineapple was overripe and discoloured. And the best. - they couldn’t find decent, fresh and ripe local bananas to serve! At lunch, the Thai green curry was spicy - so spicy and none of us four could eat more than one spoon. We refused to eat it and asked them to take it back. Yet amazingly, it appeared on our bill - no apologies offered. Naturally, we refused to pay for the dish. Quite eventful first 24 hours.

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Niraamaya Wellness Retreats Backwaters and Beyond
4.6/556 Beoordelingen
The Resort is near to the lake so we can see a marvelous sun set at evening was very nice The food is also good with a good ambiance at the restaurant Side seeing with shikara was also good Property is a natural beauty with its greenary and Especially at night beautyful lights and covering all the property was too good Coming to the staff side they were they treated me very well that I feel like my home The SPA I choose 1 hour plan but it was too relaxing Over all I will give 9/10 Thank you Niraamaya!
The Zuri Kumarakom Kerala Resort & Spa
4.1/549 Beoordelingen
This place clearly is past its prime from the looks of it. Our Deluxe Lagoon view room is past its ‘best by’ date. The furniture is fraying, the mirror has big stains, the room had a stink when we checked in, the aircon works only at one setting - 19 degrees. The woodwork has been shoddily repaired, the glass door has turned yellow with grime. The maintenance and upkeep of the property evidently de***ds serious attention. Sadly, when I attempted to show some pictures of the room to the ***agement, it barely caused any concern. I was informed that the extended Covid lockdown - and the tropical climate and moist air, has taken a huge toll on the property. In other words, we really can’t do much! However, supposedly a revamp of the property is underway - doesn’t help us though. While the explanation maybe valid, the nonchalant response was galling and totally unexpected. And any way, why shouldn’t we, as paying guests, expect better? At breakfast this morning, the papaya was un-ripened, the pineapple was overripe and discoloured. And the best. - they couldn’t find decent, fresh and ripe local bananas to serve! At lunch, the Thai green curry was spicy - so spicy and none of us four could eat more than one spoon. We refused to eat it and asked them to take it back. Yet amazingly, it appeared on our bill - no apologies offered. Naturally, we refused to pay for the dish. Quite eventful first 24 hours.
Kumarakom Lake Resort
4.7/543 Beoordelingen
Excellent rooms and view , the service was slow and ravi was the best to spend our time with absolutely loved that guy Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaahahahahahahahhahagaggagagagagaggagagaggagavavvavavvava completing 200 characters limit

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