Hotels in Jonesborough

I had stayed here in early September, it was very run down, but we were ok with that. We found the room had ants and I let the staff know. They said that they could spay the room, I asked with what spay, because we have people with breathing problems. They said that I could talk to the Manger in the morning, I said ok and thank you. I talked to the Manger the next day she said she has a guy who is going to spray I asked with what she didn't know, I asked if I could see it first before that she said that I depends on when the guy comes back. I said if I don't know what it is I would not want it sprayed in the room. She said sorry I don't know what you want me to do. I asked what about I a refund she said I will be forced to ask you to leave, I asked why she said that we would not be staying for free. I was really shocked, I would have taken a room change but that was never mentioned, except by the service lady's the night before. I said let me go talk to my family, we decided to try and stay but I did call Radisson to make a complaint, the representative what was happening she said let me call the manager I said ok. Tha manager lied to her saying she had offer that, there is a recording of me catching her in this lie. Well, we left the hotel she said she refunded the money back for the nights we did not stay, plus the 100 dollar deposit. The other problem is that it was through Booking.com and they would not refund me unless the hotel gives them a letter. The Manger has refused and says that she is done with this. I wish this story was shorter and over it is not. So just be careful staying here, you might have a world of problems if you do.

This is an older property cobbled together from 2 or more hotels but very well kept. The desk staff was very helpful, my room was nice and overall I would stay here again. I need 200 characters so here are more words

We were impressed as soon as we walked in with front desk staff.Dressed in suits and polite and efficient. The lobby is beautiful and Christmas decorations were amazing. It is an older hotel and we loved the decor.Our bathroom was huge and very accommodating. Yes some people may be offended by the scratches on furniture and older furniture but it fits perfectly for this hotel. We can't wait to go back.We would love to thank Harry at the front desk for offering to take our pictures .He also was the person I made my reservation with and I enjoyed talking with him.Be sure and check out Wellington Restaurant. We had great breakfast ,appetizers and drinks.

Booked this room for 2 people. It was better priced than another hotel so I thought I would take a chance. I’m glad I did, the room was easy big enough for 4 adults, the beds were so comfortable I slept really well. It was clean, modern, spacious and quite. It’s in a nice safe area, staff very friendly, towels ect all new, coffee complimentary at reception. In all I would definitely stay here again, for price it’s unbeatable.

Spent the last cold and rainy weekend in Johnson City. The hotel is clean and comfortable. We used phone or keyless access to the room. We used the Hilton app to check in and out. We did not use the indoor or outdoor pool due to the weather. Not sure if either is heated. Rooms provide a deal, microwave, refrigerator, coffee pot with cups, coffee and tea. There is a television, an iron, and hairdryer.We did not eat at the restaurant one can take Hilton points or a credit instead. It was a nice visit.

Great location, and very clean hotel. Staff was friendly and helpful. There are food options nearby and the beds were comfortable. Stopped here while on a road trip. Planning another trip and will stop here again.

My review. Our recent stay at your Johnson City hotel, was what I would consider tense. Started as we walked in and was required to sign an additional form for group/team events and charging $250 extra if violations took place within the group. With being miles from a large sporting event/events, you are discriminating against a group that I would guess brings you a lot of revenue. With many of the teams choosing your facilities over others, I am guessing we brought in a lot more revenue then the stamp convention you hosted at the same time. Did they sign the same amended contract? Yes kids were in the halls, running around, playing in the back parking lot, but was anything destroyed? Many of your employees sure did act like it. Police called at least 2x. No violence occurred or illegal stuff took place. Again just added to the tension. The person arranging the block of rooms, 16, or better put $10k, got an email saying all the things we did wrong? This appeared to be a blasted email as other teams got the same when we asked how their stay was. By the way, we got a call too as she did not open the email quick enough. Here is what I say, if you want peace and quit, then choose not to be on the list for large sporting events or give blocks of rooms. Not saying let kids tear apart your hotel, but if managers can not handle large events then do one of two things; Only book a percent of your hotel or get better management. Understand you are dealing with a sport that has disposable income. That will spend $400 on a bat and will think nothing of it , and will be 1 of 4 they already have. You have a group of people that travel a lot and will now choose other chains of hotels based on one experience. We are not asking to allow groups to get out of control and cause damage or violence, but to be treated the same as any other patrons and not discriminated against them moment you walk in to the moment we thankfully left.

There are things we expect when we stay at a hotel with the status of a Hampton Inn. Since the pandemic I have seen most places struggle with maintaining their level of quality in both the establishment as well as their staff. Although the rooms could have been cleaner in areas the staff made the difference for me. ”Matt” was a young man who greeted me and it was with such professionalism and enthusiasm it turned my tired from driving mood to a happy to be here mood. In my interactions with several of the staff they were all very pleasant and professional. All in all I will stay there when i am in town because of the staff.

Our favorite place to stay in Johnson City. It is clean and convenient to most locations I need to visit. They also have a free charging station (a J1772 and a Tesla destination charger), which is extremely convenient.

Let me begin by saying that the staff here were amazing! Alister and Sharon were fantastic! They made my stay feel like I was gathering with friends and were so polite and courteous I felt like royalty! The night I came they had a guest reception where they let you drink beer or wine and have snacks for a few hours and it was free! The breakfast was loaded with delicious food, hot and fresh! My room was immaculate and clean. The lighting was good and the bathroom was peaceful. The water pressure was perfect! They have a pool and a spa with an exercise room as well. They have a business center with a printer which was convenient. In closing I want to personally thank both Sharon and Alister! Sharon was a perfect hostess during the guest reception! She was warm, funny, and a breath of fresh air! Alister was most accommodating and never hesitated to help me when I messed up my key cards a bunch of times due to my magnetic clip on my wallet. He was engaging, positive, and relatable! These two are by far the best ambassadors your establishment could hope for. Thank you guys and I will be back!