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Geplaats op4 aug 2024
Gastgebruiker
Ik arriveerde met mijn gezin vóór de inchecktijd in het hotel en mocht vroeg inchecken, wat erg handig was. De kamer was ruim en het bed in de kamer met twee eenpersoonsbedden was breder dan ik had verwacht, dus ik had geen moeite om met mijn kind te slapen. Het Hyatt is een erg hoog gebouw, dus het uitzicht vanuit de kamer was fantastisch.
Het zwembad werd omringd door gebouwen in het centrum, wat perfect was om de unieke sfeer van BGC te ervaren. Er waren verschillende winkelcentra in de buurt, waaronder Mitsukoshi Department Store, waardoor het handig was om te winkelen en te dineren. De ontbijtselectie was echter wat beperkt en sommige ingrediënten in de noedelhoek zagen er oud uit, dus ik hoop dat dit verbeterd kan worden.
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Prijs per nacht vanaf:US$ 271
Geplaats op14 sep 2025
Avid_Traveler
Pros
- Great easy check in experience. Best I’ve had
- The small bathroom in the room with just the sink and toilet is so nicely done (see photo.
- Bathroom has a bath
- The gym is the best I’ve seen in the Philippines (see pictures)
- Jacuzzi and warm bath in the gym is awesome (see pictures)
Cons
- minibar is woeful (see pictures)… one snickers bar, one bag of M&M’s when I paid for a room for three people.
- TV’s are too small in both bedroom and living room.
- There are two small lights under the bedside cabinet each side of the bed that are literally impossible to switch off at night..
- The Davidoff shop has a smoking lounge which is more of a cheap cafe than a lounge (see photo). The alternative smoking area in the hotel has no seats and not really very pleasant either.
- The road noise from outside late at night and early in the morning is completely unacceptable.
We booked the best room available and the notice late at night ruined our stay so much we checked out a day early instead of accepting a DOWNGRADE as all of the Premier Suites overlook main roads and crossroads! Not exactly ‘luxury’.
Book a cheaper room
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Prijs per nacht vanaf:US$ 262
Geplaats op31 okt 2025
Anonieme gebruiker
Our stay overall was good! The location is convenient and easy to reach, though the lobby can get a bit crowded at times. The service was excellent — the staff were very accommodating and did their best to make our stay special. I had requested a birthday surprise, and while they tried their best, the birthday banners unfortunately didn’t stay up and ended up scattered on the floor. Also, the swimming pool was under renovation during our stay, so we missed out on that experience. Still, we appreciated the effort and had a pleasant stay overall.
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Prijs per nacht vanaf:US$ 143
Geplaats op4 feb 2025
Lyndon
Best hotel experience in the Philippines!!! All of the WeChat communication was handled with care and precision. Water was plenty, tissues and towels was provided upon requests and use of swimming pool was great! They also give us breakfast in our door every morning. 5 star experience!
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Prijs per nacht vanaf:US$ 81
Geplaats op20 sep 2023
Anonieme gebruiker
The location is really good. It is in a commercial place and near to everything like convenient stores, fast food restaurants and small eateries . The room is really clean and the fragrant of the room is really relaxing. The shower room and the toilet are separate. The staff are really accommodating and are always smiling. The drinking water is refillable.
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Prijs per nacht vanaf:US$ 26
Geplaats op6 sep 2025
Gastgebruiker
I have used other vacation apps to plan my travels -I have just realized Trip.com is top notch when it comes to preparing/reminders/changes for the upcoming hotel/flight .
Now back to the property this NOT to make a business like a condo/hotel rental look bad but an honest observation coming from some like me that resides N American country
Like USA(I am Asian and American raised )
As a SE Asian traveler -they are NOT prepared to the needs:
Promptness
Deposit /over verification -too much paperwork/TIME
(Excuses for being late -like 15 -30 mins is nothing to some culture but in the USA we learned “if you’re on time “ you’re late .
I hope you take this in consideration for the aforementioned. Traveling to let’s say Japan or Philippines, pack extra patience you will NEED it they say they are proficient in English ask again , 24/7 means open all day and all night & most doesn’t understand those numbers. Personally I will stick to Hotels where I’m not asked for cash deposit (1 night ONLY) I had to use U$D i ran out of local currency. I had to take a pic of my $40 so I know for sure it was indeed the money I gave them ( I shouldn’t have this type of feeling -but I did :/ ) long rant thanks for listening
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Prijs per nacht vanaf:US$ 41
Geplaats op17 feb 2026
Gastgebruiker
Overall, I had a wonderful experience. Great location, clean unit, friendly staff, and excellent facilities. I would highly recommend this place to anyone visiting Manila.
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Prijs per nacht vanaf:US$ 32
Geplaats op16 jul 2023
Anonieme gebruiker
Toilet is really slippery but you don't have to worry, since it's narrow, you'll still be standing even if you slipped, elevator is out of order, good thing we've packed lightly, I can't imagine those who've booked here with full luggages, as the rooms are in the 3rd and 4th floor, they managed to fix it the following day. Don't expect much on the free breakfast. Cleanliness is okay, Service can be further improved, staff in the morning doesn't even greet you, I don't know if they're having a bad day or what.
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Prijs per nacht vanaf:US$ 14
Geplaats op4 nov 2025
Gastgebruiker
Nice bed, clean room, good toilet with bidet and hot shower with shampoo, bath soap and towels. Kettle and mug available. No complimentary water. Toothbrush not included, bring your own or purchase from 7 11 just beside the lobby of the hotel. 😊
NOTE: refundable Php2000 cash deposit required upon check-in.
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Prijs per nacht vanaf:US$ 37
Geplaats op4 jul 2026
Anonymous UserWe were very disappointed with our stay at this hotel. Despite paying over PHP 4,000 per night, the level of service was far below expectations.
One of the biggest issues was the leaking toilet bowl in our room, which caused significant inconvenience and raised concerns about the hotel's cleanliness and maintenance standards. To make matters worse, we also encountered cockroaches in the room. Unfortunately, the issue was not resolved promptly, and since there was no staff available to assist us at the time, we ended up cleaning the water and mess on the floor ourselves after using the toilet.
In addition, guests are required to dispose of all their trash in a designated area after their stay. This is unusual and unacceptable for a hotel charging this price range. Proper housekeeping and waste disposal should be part of the service that guests are paying for
Overall, the facilities and service did not match the hotel's rating or price point. We hope management takes these issues seriously and takes steps to improve the guest experience.
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Prijs per nacht vanaf:US$ 41