Hotels in Interlaken

"Sorry it took me awhile to give my review as I just returned home. We are so grateful to Hey Hotel for saving our holiday in Switzerland! We had originally booked an Airbnb (to experience stay in a house) near the interlaken west train station. Upon checking in, to our horror, the flat is so disgustingly dirty and smelled rotten. Not only that, there was roadwork in front and the security to the unit is also lacking. We immediately booked our remaining stay at Hey and our trip was saved! The service staff, a bespectacled gentleman, gave us a free check-in early in the morning and upgraded us to the best room for 4 — no qn asked! We have clean room and best view. The breakfast has amazingly good spread. And at a much cheaper rate than the Airbnb which offered nothing but burnt spice, dirty broken toilet and sticky, greasy flooring."

"Hotel Krebs is very conveniently located, just about a 3-minute walk from the train station, making it extremely easy to reach even with luggage. This was another lovely stay at Hotel Krebs, and it felt great to return once again. The staff were as kind and welcoming as ever, with consistently warm hospitality that made the stay very comfortable and familiar. Guests staying at the hotel receive a 10% discount at the hotel’s restaurant, which is also a well-known and popular restaurant among locals. The food quality and atmosphere make it well worth dining there. In addition, the hotel offers discounts on various activities in Interlaken, which is a nice benefit for travelers planning to explore the area."

"Room was very clean and cozy. The hotel staff was very friendly and supportive. They also gave me a ticket for free transportation in Interlaken during my stay there. Coffee was provided for free at the lounge. The location was convenient to go to the Interlaken West train station!"

"This is by far the best hotels I've gotten in Switzerland. We got upgraded to a suite with patio although we couldn't use the kitchen provided as they said it'll come with cleaning cost if used. But very very happy for the free upgrade for our honeymoon. We will come back!"

"Ik heb hier al twee dagen verblijven.   Ik vond het warm in de kamer, omdat het heel koud en donker was buiten na 5 uur. Het warmte was geweldig voor het koude weer. Ook het ontbijt was goed, met een verscheidenheid aan smaak gerechten. Het personeel dat ontbijt bediende was zeer aardig en opmerkzaam, vooral Frank, die professioneel was om de gasten te bedienen.   De voorzieningen van de eenpersoonskamer waren echter niet erg goed. Het bedveld had donkere plekken bij het laadstation gelegen aan het hoofd van het bed. Er was een klok in de zinkpijp, en het water was niet goed afval. Het was niet aangenaam, aangezien het een gebouw onder renovatie stond. Bovendien kon het personeel bij de check-in niet voldoende informatie verstrekken over de lokale keuzes voor het bezoeken en eten; zij hebben slechts één restaurant aanbevolen."

"🏔️ Interlaken Hotel – A Swiss Gem Between Two Lakes Nestled in the heart of Interlaken, between Lake Thun and Lake Brienz, the Hotel Interlaken is where Swiss elegance meets alpine serenity. 🌿✨ Dating back to the 14th century, this charming hotel perfectly blends historic charm with modern comfort. From the moment you step into the warm wooden lobby, you’re welcomed with Swiss hospitality and mountain views that take your breath away. 🏞️ Wake up to the sound of church bells and birdsong, then enjoy breakfast overlooking the hotel’s private garden 🌸. Each room offers cozy alpine interiors, crisp linens, and stunning views of the Eiger, Mönch, and Jungfrau peaks. Located just a short walk from Interlaken Ost Station, it’s the ideal base for adventures — whether you’re paragliding above turquoise lakes, taking a scenic train to Jungfraujoch – Top of Europe, or strolling through the quaint streets of Interlaken filled with Swiss boutiques and chocolate shops. 🍫🚞"

"Hotel Chalet Swiss bedankt! Ik heb een geweldig verblijf bij je gehad. Bedankt voor al het personeel dat erg behulpzaam en behulpzaam was. Zeer schone plek om te verblijven en ze maakten de kamer dagelijks schoon. Dichtbij locatie bij bus- en treinstation-Interlaken West. Zeer bevredigend ontbijt. Ze geven een blauwe kaart voor een gratis busrit. Ik zou er zeker voor kiezen om hier weer te verblijven. Danke Hotel Chalet Swiss❤️❤️❤️🇨🇭"

"Very nice design hotel, new and spacious, but what it’s lacking is the warmness of the staff. Only the new girl working there is pretty nice, the rest of the staff has lukewarm attitude. The first room I got was nice, they gave me a double bed instead of a single bed that I booked but upon enter, there was a pair of socks hanging on the toilet door. Called the housekeeping and they removed it but also realised the room is very hot, but AC is not adjustable as it is centralised. So they gave me a fan instead. Later at night I also realised it was pretty noisy as the alfresco of the restaurant is right beneath my room. And then the toilet shower is broken. I tried calling the reception and housekeeping at 9-10pm but nobody pick up which I assumed it’s probably not 24hrs service. I bear with the broken shower. Next day morning I asked to change the room to quieter one but I need to get all my stuff out by 11am which I did. I went to the reception and told them about the broken shower, with no apologies, the guy just say ya ya, that’s an easy fix. I’m still glad they changed the room for me. But like I say still hope for a better service with the money I paid. Also not enough hanging area in the bathroom, especially when the first room I got… no hanging area at all, so can’t hang towel or clothes."

"I had a nice experience even though my room looked a bit old and worn out. The location is perfect, so close to many cafes and restaurants. The terrace on the first floor is also amazing, I had a great time having dinner and enjoying the view."

"This hotel is very close to Interlaken Ost train station, only about a 2-minute walk. There is a Coop supermarket right across the street and near the station, which is extremely convenient, especially for a solo traveler. Overall, I was very satisfied with my stay. The hotel was quiet, clean, and spacious. The front desk staff were very friendly and always greeted me with a warm smile. Breakfast offered a good variety of options and was enjoyable. I would definitely recommend this hotel to solo travelers looking for a convenient and comfortable stay in Interlaken."