Hot Springs-hotels in Fukushima

"I had a fantastic stay at this hotel! The first great point is the proximity to the Fukushima Station. When I arrived, my check-in process was handled by the Manager, Matsuda-san. He was very friendly and warm. The room I stayed in was decently-sized, giving me enough room to walk around with a large suitcase and other bags on the floor. A suitcase stand and a small stool are provided. The beige wallpaper provided a nice contrast to the dark carpet. The controls for the room were absolutely fantastic - I could, for instance, adjust the brightness of the main light and the strength of the bathroom exhaust fan. The bathroom was slightly cramped, but I managed. An alarm clock is also provided for guests. The default blanket in the room was far too hot; even with the heating turned off, I felt like I was being roasted while I was in bed with the blanket covering me (and this was in winter!). I didn't like the default pillow either, it was too hard. On my last night, I requested a thinner blanket and softer pillow. Thankfully, the hotel was able to provide them, and I slept much better after using the new blanket and pillow. Funnily enough, the mattress was also quite hard, but it didn't give me any problems. The sound insulation was fantastic, and the cleaning staff were super quiet! I almost couldn't tell that they were outside my room doing their work! I also very likely had considerate Japanese guests on my floor, hence the peace. Nearby the hotel is S-Pal, where you can buy all sorts of prepared meals (if you're lucky, you can find a few vegan options). There's also a large pharmacy, and there are many convenience stores around. The main complaint I have is that the check-out time @ 10:00 is too early. I think 12:00 would be a better time. I did not have breakfast at the hotel, nor did I use any of the facilities, so I have no comment on those. I definitely recommend Hotel Route-Inn Grand Fukushima Ekimae to others, and I will definitely consider staying at Route-Inn hotels in other parts of Japan! Side Notes: (1) If you have large luggage and arrive at the Fukushima Station, you'll have to take the elevator at the west exit, and when you reach the ground floor you'll see another elevator about 20 metres in front of you (slightly to the left). This second elevator will take you to the underground passage, which you can use to get to the east side of the station, where Route-Inn Grand Fukushima is located. Do note that there is a rear entrance to the hotel (next to a public parking lot), and this will save you from walking to the front of the hotel with all your luggage. (2) Vegan options in Fukushima are unfortunately extremely limited, but you can find some vegan tofu bars and a few other items at 7-Eleven...but be sure to use Google Lens to translate the ingredients!"

"料理もお部屋も大変素晴らしい宿でした。 夕食・朝食ともに品数が多く、盛り付けや味も丁寧で、季節感を感じられるお料理に感動しました。 用意して頂いたお部屋もフルリノベーションされていたためとても綺麗で、温泉旅館というより高級ホテルのような清潔感があり、もしトラブルがなければとてもリラックスできたと思います。 お部屋の露天風呂は、温度調整ができるようになってからは湯質・雰囲気ともに最高で、時間を忘れて過ごせました。 また、大浴場も3種類あり、それぞれ趣の違う露天風呂が楽しめました。滝や手入れの行き届いた庭園を眺めながらの入浴は本当に贅沢で、季節ごとに訪れたくなる魅力がありました。 ただ一点、とても残念だったのは、宿泊初日にお部屋の水回りトラブルが続いたことです。水が出たり出なかったりを繰り返しており室内の露天風呂の温度が調整できず熱すぎて入れなかったり、洗面台やシャワーの水が子供が怯えるほど激しく出たり全く出なかったりと、安定しない状態でした。 さらに夜にはトイレが逆流して床と壁が濡れてしまい、せっかくの滞在中にかなり不安を感じました。 フロントの方は夜遅い時間にも関わらず工具を使って配管の調整を試みてくださり、その姿勢自体はありがたかったです。ただ、結果的に完全に解決はせず、部屋の移動などの提案もなく「様子を見てください」という形で終わってしまい、深夜に不安を抱えたまま過ごすことになりました。 翌日になってもこちらから確認するまで説明がなく、誠実なフォローが感じられなかったことも心に引っかかりました。この価格帯のお部屋でこのようなトラブルと対応は、正直これまで経験したことがなくとても驚きました。 また、もう一点とても不安に感じたのは、大浴場で母が男性客に覗かれるという出来事があったことです。 フロントに伝えたところ「外国人観光客が増えており、間違えて入ってきた可能性がある」との説明でしたが、母が見た限りでは日本人男性であり、その対応にも不信感を覚えました。 安全面での対策（見回りや案内強化など）を取っていただけたら、より安心して過ごせる旅館になると思います。 全体としては、施設や料理のクオリティは非常に高く、本来であれば最高評価をつけたいほど素晴らしい旅館でした。 だからこそ、トラブル時の対応や安全面での誠実なフォローが今後改善されることを願っています。"

"De algemene beoordelingen zijn erg goed! Het enige wat ik vond, was dat de temperatuur van de warmwaterbron in het gemengde zwembad niet hoog genoeg was, misschien omdat het zwembad te groot is! De service was erg goed. Tijdens het inchecken waren de andere gasten en ik, hoewel we niet zo goed Engels spraken, toch erg vriendelijk en beleefd en deden ze hun uiterste best om met ons te communiceren. Het was echt geweldig. Het eten was ook heerlijk, met creatieve Japanse en westerse gerechten. De onsen was ook geweldig. Ik zou er graag nog een keer naartoe gaan als ik de kans krijg."

"อาคารใหม่ ห้องกว้าง อาหารอร่อย มีมากเกินพอ รร และ onsen สะอาด วิวจากห้องเห็นเมืองยามกลางคืนสวย มีกาแฟฟรี ถ้ามี เลาจน์ หรือพื้นที่พัก หลังอาบ onsen คงดี คุ้มค่าราคา มีรถรับส่งจาก สถานีรถไฟ Fukushima"

"Service is excellent! The staff is very friendly and helpful. He can speak a bit of English. Room is huge and clean with a private toilet and a kitchen area with a microwave. Surrounding area is very quiet and scenary is very beautiful. Got free parking. Onsen is fantastic too. We can use the onsen one more time even though we have checked out at 10am. Got free coffee. Overall, recommended if you visit Tsuchiyu, Fukushima."

"This getaway was exactly what I wanted. Traditional, immersive, comfortable, accomodating. The staff came and greeted us in the car park, the dinner and breakfast was amazing, delicious, adventurous. And the onsen on the roof was perfect! The staff thoroughly explained their processes. I spoke some japanese and they spoke only some english but they were very accomating with us and welcoming. I would highly recommend and its also not far from town either. It snowed a little the night we stayed and it was so magical! We had our own private onsen at our room but the others in the ryokan are even better and available to be private, just lock door when your using."

"The first time I went to Japan after the epidemic, the first stop was the Fukushima rice version hot spring. There were few people, the environment was first-class, and the soup experience was perfect. Because the exterior wall of the hotel is under maintenance, the store is afraid that customers can't find it. When the tram arrives, they will have a special person waiting at the intersection, which is very good."

"飯店有溫泉可以泡，我們一家5個人住的是傳統和室房，空間很大，飯店有很多日式傳統的體驗，提供浴衣、木屐，和室椅、坐墊…，附近有圓盤餃非常好吃。"

"A little bit of a walk away from Iizaka Onsen station if you don’t have a car (around 20 mins), but worth it! The onsen is amazing and definitely get the sake tasting set at the sake bar."