Hotels in Heywood

Stayed overnight and was pleasantly surprised how welcoming the entrance was. The reception, bar and breakfast room was beautifully decorated and our check in was fine. We asked could we have a drink before we went to our room and was told to wait a minute until the receptionist had finished what she was doing. My husband asked what time does the bar shut and was told it just depends how busy it is! Again he asked what time does the bar shut and she replied 10pm…. OMG!.. When we went to our room as stated in other reviews it felt like we’d entered another hotel. The room was smelly, very dated with broken handles on the furniture, the windows had failed and the bathroom was awful. Black mould on sealant, missing grout, a shower tray that wouldn’t drain properly and the pressure very slow. We would have requested to move but was told on checking in that there was a wedding on in the morning and that the hotel was fully booked. When we went down for a drink and had to wait until the receptionist had finished checking customers in until he could serve us, then he took bed linen into another room ( it was in the bar) and then he dashed back to answer the phone! Obviously not enough staff. In the morning we decided not to have breakfast so cannot comment on that but when we checked out nobody was at reception, no bell to ring for attention. We didn’t want to just leave the key has we’d had drinks put on the room and I wanted to check our bill but when my husband checked in the breakfast room he saw no one! So we had to just leave the key on the desk and checked my bank account when I got home. If this hotel is in the middle of refurbishment then it should be honest to their customers regarding the rooms.

Just returned from a 3 night stay at the Britannia Bolton hotel having read reviews I was not looking forward to our stay but was pleasantly surprised when we arrived, reception and corridors all spotless and the room we received was clean, comfortable and bathroom looked like it had just been upgraded, the staff were all pleasant and looked after you very well. Our morning started with a lovely breakfast good selection of cooked items as well as cereal's, toast etc not a large choice for evening meal but the price you pay couldn't complain.

Booked a room without a window for a cheap 1 night break was upgraded on arrival to a room with a window , twin room , massive room , comfy bed , and had tea and coffee facilities, shower above a bath , right in the middle of the city centre , reception was very friendly , and informed me we're the lift was and check out at 10am they do offer a late check of 12pm for £10 or 1pm for £20, also breakfast if booked on arrival was offered at a reduced price of £9.95 , I booked the room for £34 but the option to include breakfast £42 on trip.com so only really £3.50 each for a breakfast which thought was a good offer decided to not have breakfast here , vending machine for snacks choclates crisps and drinks by the lift 24 hours , tv in the room , security on site would not let you in the building till you shown you booking number and I.d and was a bit over the top he was it doesn't mention in booking if staying here guests can not come over after 10pm and must show I.d for each person at reception not seen that before usually just the hotel booked shows I.d so a bit over the top ,

Highly recommend this hotel! My stay was made exceptional by the outstanding service provided by Jethin, the super duper staff member. The location is convenient, and the amenities, including free WiFi access, breakfast, rooflights, and luggage storage, were top-notch. The only suggestion would be to consider modernizing the faucet taps for better comfort and safety, especially for Asian guests like myself. Overall, it was a fantastic experience! 😍

Rooms are clean and tidy. Lovely comfy bed but pillows need replacing as falling apart There was no hairdryer in our room but this was quickly rectified once we asked for one, We had a lovely chilled stay in our room but would not recommend the in house restaurant. I have left a separate review of that..👎 Reception and cleaning staff who we met around the hotel were super friendly. We were on floor 5 and it was so peaceful. If I hadn’t heard a shower (very quiet) next door I would have thought we were the only ones on that floor. Hotel is just a short walk from everywhere so in a good position… Only criticism is the hotel is so hot and I mean hot. You melt at reception when you check in. Also we couldn’t get the air con to work in our room so it was. Constantly 19 degrees

Lovely hotel with an unbeatable location. The reception was amazingly helpful and considerate to let me check in early. The room was very clean and comfortable with super fast WiFi. Absolutely good value for money. Will definitely come back again on my next visit to Manchester.

My husband and I came to the hotel on Friday 7/10/2022 room 1216 I honestly couldn't say anything negative about this hotel . The moment we walked in Georgia and neelam on reception greeted us warmly and explained everything. Once we settled in we came back to the bar to enjoy the amazing range of cocktails made by Gabriel :) the bar staff were all amazing from the manager phoebe to Pablo and andree they couldn't do more to make you feel welcome . Our room did have a view of the construction but we expected that as we are in the middle of Manchester and it was not a problem at all . The breakfast was beautiful unfortunately I didn't get the gentleman's name who was clearing the tables but he was so nice lastly I would like to give mo from housekeeping a massive shout out our room was spotless and he even gave me a kit kat 😀 what stands out about this hotel is the staff and I mean all the staff shine they all greet you with smiles and I know how hard that can be for a full shift 😀 can't wait to come back thank you

Very new hotel rooms. Massive space. We had kids so plenty rooms for them and the baby cot. Seperate toilet and bathroom which I will say is great design for more than 1 person using the room. Seperate tea making area, looks delicate for takeaway preparation with a sink as well, which is bonus for if anyone didn't like to use the sink in the toilet for make tea or wash cutlery. It will be better to have a little fridge, as proper tea drinker would like to have fresh milk. My kids and hubby had breakfast, which is reasonable price £10 per person, they rate it easy 7/10, coffee let the breakfast down. On site parking also very good value £14per night. Location is excellent, very near to piccadillly train station, walking distance to Central Manchester. Special mention, excellent staffs! Everyone is very friendly and helpful! Genuinely nice, saw my husband taking 3 kids to breakfast, offer helps and make sure he and the kids alright. Hightly recommended!

Friendly and informative check in. Excellent hotel for an easy walk to Manchester Arena to enjoy our concert. Breakfast very good value for money. We were able to leave our luggage early and for the day following checkout without any issue and made it easier to explore Manchester city centre.

Location and value for money are the reason we booked, plus that fact we spent most of the time out of the room. shower room is a good size, though the heat of the water does not need to exceed 40, for the sake of the environment. We had a basement room, bigger that other rooms apparently. yet gap between the end of the bed and the wall is tiny need to walk sideways to spend a penny at night. staff at reception knowledgeable of the surroundings.