KURTI Hotel

Apart Hotel Resilient

"Voor een 4-sterrenhotel waren de aanbiedingen van het beste - in een dubbele kamer accommodatie. Pros: • Personeel: Welkom & vriendelijk greeting; geregeld luchthaventransfer naar het hotel, helpend in communicatie met tour gids. • Kamer: schone, comfortabele matroos, dakbalkon • Locatie: Een korte wandeling naar het strand, winkels en het centrum van de stad. Cons: • Communicatie: Niet zeer snel in hun antwoord op e-mails of Whatsapp ＞ Ik heb gemaild om de luchthaventransfer 2 dagen voor vertrek te regelen, antwoord ontvangt & transfer geregeld dag van aankomst • Ontbijt: Zeer beperkte variëteit en herhaalde dagelijkse selectie. • Geen kamerfaciliteiten, d.w.z. geen douchescreen (na elke douche moest de vloer moppen); geen douchemat (moest een handdoek op de vloer leggen om de voeten te drogen); geen gastvrijheidspak (moest om glas vragen voor drinken); geen slaapkamerbin; TV niet ophalen Netflix of Youtube ondanks 2 pogingen om te rusten; geen bagage racks om de koffer te plaatsen • Geluidsbad extractor fan • Huishoudelijke kamers geraadpleegd eenmaal in de 7 dagen we waren er • Omgeven door aanhoudende bouw"

Bonita Luxury Resort & Spa

"Feedback Following Our Recent Stay Dear Management team, I tried to enjoy the stay but there were items that were very unprofessionally done. In our toom the TV was on NO signal were i reported it 3 times and then i gave up. Bathroom mirror light was not working with wires coming out from behind the mirror which were dangers. In the room there was no rack were you put the luggage we have to put it on the floor and we need to neel on the floor get out our items from my luggage (a person of 62 year old). We were at the 2 second floor and smell of rubbish was coming from the lifts shafts and from the stairs mostly all 6 days in the hotel. Food was Good but it need to get better with better training. I could see in a particular days the team was driven well and in order other days everything with the flow. At the entrance there is a pool on the left side but when you swim or walk in it pool bed tiles come out and missing this is very unprofessional work of upkeep. THe main pool which is the most centre of attraction which is nice and good they never hover the pool floor, when move in it you can feel the dust gravel under your feet. Waiters in the bars in some days were so exposited working for long hours in the hot environment staff cant stay for long time in such conditions. Pool floor deck needs high attention in the main whole they got tiles broken and not leveled you can easily get an accident. Wifi in the pool areas were not all supported and in the areas that were reached the banquet of internet was low. I work in hospitality and to improved your standards the management team need to go to the table and start working in the areas to get better and more profenialy. Serving the clients is not an easy job but there this that can make you all better and in higher standard. I'm not saying that everything was wrong but to get high level the management team need to work on several areas as i mentioned. I am not write this to make you feel bad but you have a wonderful place but with the new competitions around you can lose the market and the clients so start making yourself better and all staff work in teams with good strategy and results. At the end I don't need any compensation but its can help you be better. Regards, Grech (CEO in hospitality) I will not upload photos I don't want any harm. But I you need to seen on what i was referring I will send these to the management only."

Hotel Onufri

"The rooms are clean. But the service is terrible. There's nothing else to do with children. The administration is incompetent. We've never seen such filth, trash, and abandoned buildings around us. The hotel only has a pool, a room, and a bar. Everything else is closed. The sea is a good kilometer away. Overall, it's terrible, we wouldn't recommend it to anyone."

Pinea Hotel Resort & Spa

"We were very disappointed with our trip to Albania. The hotel is not a 5-star hotel, and not all the reception staff speak English, which is the bare minimum for a hotel claiming to be 5 stars. The staff in general are unpleasant, except for two or three people in the restaurant, the cleaning staff, and the towel dispensers. Those at the cocktail bar are incredibly rude. The "all-inclusive" package is a joke; it's just beer, raki, and cognac (these last two being digestifs, by the way). We travel quite a bit, and we've never encountered this problem with all-inclusive packages. The cocktails are expensive, and the prices seem to be from last year. The beach is dirty, with lots of cigarette butts in the sand, and the pile of seaweed dumped haphazardly on the beach with a tractor—they had to move all the sun loungers to get it back on the beach, even though it was crowded—is simply unacceptable! No afternoon snacks; our teenagers were disappointed, and it was the first time we'd ever seen this in an all-inclusive resort. The restaurant always served the same thing, and nothing was hot or cold, always lukewarm. There were lots of young children doing whatever they wanted, with parents playing loud cartoons for their toddlers in the restaurant. The clientele was disrespectful and behaved like they were in a bad mood. The spa had no staff, and children were playing ball or with large inflatable rings in the spa pool—unheard of! There were lifeguard chairs on the beach, but no lifeguards? In short, nothing was right. This was our first and last time in Albania. Our advice: bring in managers from Spanish chains to teach the staff how to work and respect tourists, because this is just amateurish! The photos online don't represent reality, for example, Ksamil and the hand and the beaches in general, because when you're waist-deep in the sea, you can't see your feet right at the edge of the beach. The only positive point: the bedding; we slept well."

Grand VM Conference & SPA

"I came with my family to stay at this hotel for the weekend and paid a hefty price, expecting quality service. Instead, it felt like a complete rip-off. Upon arrival, there was no parking available, and I had to struggle to find a space far away from the hotel. In the morning, we were woken up at 7:00 a.m. by loud construction work on the neighboring site, which is the last thing you expect during a weekend stay. To make matters worse, when I wanted to use the toilet and take a shower, there was no water at all. Breakfast was just as disappointing and completely disorganized — I had to run after waiters just to get a fork and knife. For the price they charge, this level of service is unacceptable. I would definitely not recommend this place."

Diamma Resort Conference & Spa

"Heel goed restaurant met heerlijke verse producten rechtstreeks uit de zee met een prima prijs kwaliteit verhouding, want alleen de vis wordt niet allen opgediend, maar ook heerlijk gegrilde groenten.. Heel vriendelijk personeel die ons nog een bord vers fruit van het huis gaf. Heel erg bedankt Kledi. Top service."

The Honeycomb Boutique Hotel

"Great hotel Great rooms Great staff, friendly, helpful Close to the Aquapark about 300m or 500m to the beach Breakfast is included Price/performance is good Air conditioning, TV, clean Towels are changed for an additional charge We were in 2 rooms with 2 adults and 3 children"

Velmar Hotel

Okej Hotel

Akropoli Hotel

"So a bad hotel,Service cleanliness, hygiene...Not aware where the stars come from and the good reviews!!! The rooms have come down,the traveller has offered services that are not available at 100% in this hotel!!!!"