Oasis Porto Grande

Not a good experience, help was unfriendly and the hotel need renovations. Dirty carpets, rooms very small. Don’t recommend.

Just a bit outdated rooms, but still a nice place to stay. The breakfast is great with a lot to choose for. The staff goes beyond to make sure you enjoy your stay. We have never experienced hotel staff this helpful. We ate once at the restaurant, maybe we got unlucky but on that one visit we would not recommend. The beach bar from the same owners did have good food.

Hôtel très bien placé . Petit déjeuner sans plus...

Convenient hotel in the centre of the town next to the square with live music. Clean and with all amenities. Nice and abundant breakfast. Coffee and tea making facility in the room. Really friendly staff. Nice vieuw ftom our balcony to nearby mountains and handicraft cultural centre.

We stayed at this hotel for 5 days (22-28 June) as part of our island hopping holiday. First the good points - location is excellent in the centre of town and just 5 mins walk to the port and beach areas. Room was fine (would recommend one looking over the square). Food and drink (and service) in the bar was good. Nice swimming pool. Bad points - no complementary water in room which seems to be normal in other CV hotels we stayed. Breakfast poor, food uncovered and empty food trays not refilled. The worst issue was the poor service from some reception staff. We asked for an additional pillow (at 10pm) to be told ‘No! laundry room closed’ and the phone was abruptly put down. On another occasion (during the afternoon) we asked if we could exchange some money and was told simply ‘No!’ When we asked why she said she didn’t have the ‘cash box’. While maybe this was correct she didn’t offer any other suggestions or say when the ‘cash box’ would be open. Then again she abruptly put the phone down. Not all reception staff were poor though, some offered a friendly greeting we passed. One lady (she may have been a supervisor) was very helpful exchanged money and offered advice. Unfortunately it is only the unfriendly ones that you tend to remember!

No lift ("thank you for your understanding") so a bracing 40 stairs several times a day. No hot water since April 20th (still hopeful for that), bracing cold showers then. Drab breakfast with lousy coffee or herb tea as alternative. 4* ? A bad joke

Stayed here for 2 separate nights one week apart. One room overlooking the park/ street. On return we had a room overlooking the pool. Rooms pretty standard but those on the street side felt bigger. The en suite and balcony certainly were Breakfast was excellent. Good selection and lots of everything. And dining room opened early so we could eat before catching early morning ferry. As was seemingly the norm in CV it was the staff that made the stay so good. Very helpful, efficient and went the extra mile. In particular Nilza who helped us retrieve our luggage which hadn't kept up with us. Thanks so much. Would certainly recommend.

Stayed here for 2 separate nights one week apart. One room overlooking the park/ street. On return we had a room overlooking the pool. Rooms pretty standard but those on the street side felt bigger. The en suite and balcony certainly were Breakfast was excellent. Good selection and lots of everything. And dining room opened early so we could eat before catching early morning ferry. As was seemingly the norm in CV it was the staff that made the stay so good. Very helpful, efficient and went the extra mile. In particular N who helped us retrieve our luggage which hadn't kept up with us. Would certainly recommend.