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Business travel

Best Western Plus Eau Claire Conference Center
4.2/599 Beoordelingen

Best Western Plus Eau Claire Conference Center

Eau Claire|3.83km from city center
Negative feedback is because of how the charges were handled. A deer hit our car on the highway, totaling our vehicle and leaving my wife and I and our small beagle very shaken up. We checked in at 4am after being dropped off by a tow truck. The staff at the time were extremely generous and kind, and assured me that the cost of the room was $108. Cost was a concern, given the costs we were incurring due to the accident. The next morning the final bill was over 150. Taxes were added, which is understandable but should have been communicated, and there was a thirty dollar per fee added which I was never told about nor informed about prior to checking in. We could have found another pet friendly hotel in eau Claire. Then when I asked the front desk if there was anything that could be done, we were trying to save money weren’t told about the charge, I had signed a document confirming the 108 rate, and shared about the accident and situation, the front desk staff then just looked at me and blankly muttered that there was a deep cleaning fee. I understand a cleaning fee for animals but this should have been communicated clearly. We were also in the room for only about 6 hours total. Also I was disappointed with the lack of empathy and frankly, people skills, displayed by the front desk staff at around 9am on 5/29. The woman at the front desk at 4am that morning was far warmer, understanding, and effective. Although she should have fully explained the pet charge as well. While the room was clean and other amenities acceptable, I will think twice about booking at another best western.

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Breakfast

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Family friendly

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Hotels in de buurt van beroemde attracties in Eau Claire

Bekijk deze hotels in de buurt van populaire bezienswaardigheden in Eau Claire

University Park

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Phoenix Park

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Ruth Foster Art Gallery

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Ager House

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Ontdek gastenbeoordelingen van hotels in Eau Claire

Op zoek naar hotels in Eau Claire? Laat u inspireren door beoordelingen van echte reizigers.
Best Western Plus Eau Claire Conference Center
4.2/599 Beoordelingen
Negative feedback is because of how the charges were handled. A deer hit our car on the highway, totaling our vehicle and leaving my wife and I and our small beagle very shaken up. We checked in at 4am after being dropped off by a tow truck. The staff at the time were extremely generous and kind, and assured me that the cost of the room was $108. Cost was a concern, given the costs we were incurring due to the accident. The next morning the final bill was over 150. Taxes were added, which is understandable but should have been communicated, and there was a thirty dollar per fee added which I was never told about nor informed about prior to checking in. We could have found another pet friendly hotel in eau Claire. Then when I asked the front desk if there was anything that could be done, we were trying to save money weren’t told about the charge, I had signed a document confirming the 108 rate, and shared about the accident and situation, the front desk staff then just looked at me and blankly muttered that there was a deep cleaning fee. I understand a cleaning fee for animals but this should have been communicated clearly. We were also in the room for only about 6 hours total. Also I was disappointed with the lack of empathy and frankly, people skills, displayed by the front desk staff at around 9am on 5/29. The woman at the front desk at 4am that morning was far warmer, understanding, and effective. Although she should have fully explained the pet charge as well. While the room was clean and other amenities acceptable, I will think twice about booking at another best western.
Holiday Inn Eau Claire South I-94
4.4/597 Beoordelingen
The hotel is willing to listen to customer demands and help ~ good! Yes, because I received help, I have a very good impression of them! very good! Ah ah ah ah
Holiday Inn Express & Suites Eau Claire West I-94
4.3/598 Beoordelingen
Facilities: Very good Hygiene: very good Environment: Very good Service: Very good
GrandStay Residential Suites Hotel - Eau Claire
4.3/599 Beoordelingen
OK, it is worth staying
The Lismore Hotel Eau Claire - a DoubleTree by Hilton
4.5/5102 Beoordelingen
The price is a bit expensive in this area, but free parking is included. The hotel's dining is good. The location is also very good, just in the central area. The surrounding environment is good, there is a good Thai meal opposite.
Fairfield Inn & Suites Eau Claire Chippewa Falls
4.7/596 Beoordelingen
We overnighted here in December 2021 and selected this hotel for a few reasons; it's location in respect to highways/shopping/eateries and that it was between a few medical facilities we had appts at. We have witnessed the growth of Eau Claire in the last 10 years and its expansion of medical facilities so it very much helps to have a larger selection of hotels in that area. This hotel is quite new, can be seen from the Hwy 53, is easy on/off. It actually is located between Eau Claire and Chippewa Falls proper. Room was quite spacious, as was the bathroom. Walk-in shower, with several built in shelves for toiletries. Large vanity with single sink. Coffee make provided, microwave, and refrigerator. Narrow closet for hanging items with ironing board/iron. Extensive TV selection. The rooms on back of hotel face a small parking area and hill - so there is no noise from the back side. Hotel self-serve breakfast was quite sufficient, especially considering COVID restrictions; including hot/fresh waffles/pancakes, sausage patties, oatmeal with fixings, cereals, yogurts, coffees, tea selection and juice selections. We experienced NO highway noise and in fact our overnight was very peaceful. On an additional note re breakfast: anyone with dietary restrictions should be pleased with what is offered. Small ”store” in lobby next to reception desk to purchase snack items/beverages.

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Lokale reisinformatie

Hoogste prijs€ 861
Laagste prijs€ 49
Aantal beoordelingen1,865
Aantal hotels34
Gemiddelde prijs (op weekdagen)€ 129
Gemiddelde prijs (in het weekend)€ 179