Hotels in Downey

Although the ground is small, the five internal organs are complete, and the service is good!

Great hotel! Convenient parking (locked with gates), clean, good amenities (iron, fridge, coffee maker with coffee and teas, hairdryer, iron, shared microwave), very good breakfast (cereals, yogurt, fruits, waffles, eggs and sausage patties, bagels and cream cheese). Also, it has onsite restaurant with a 50% dining offer for guests.

So I have pros and cons for this location. We stayed there Saturday through Monday. Here we go Pro: Great location close to freeways, lots of great food and things to do. Pro: Classic older building with a fantastic staff. Super friendly team. Con: The room was just plain hot. There is a guideline on the hotel controlling the air and how cool it is. (We like a cool room) picture attached and it always blew regular air and it was not conditioned and never cold. We asked for a fan and it was on its last legs and barely blew any air. We asked for help and we’re told it was a hotel policy and uncontrollable Con: perk of Embassy Suites is the reception. Bowl with bag of chips and peanuts and only one drink ticket per person. What? This is not what we expect from Embassy Suites. Con: $12 a day for parking is unnecessary and just a gouge. We have certain expectations as a diamond member and this is just not good. Your rating is for your awesome staff and location and environment.

The breakfast is delicious. All the things are exquisite and beautiful. I can see that the boss is very attentive and the room is very clean. Even the bottom of the bed is not dusty. Nice room , clean hotel , elevator can be very slow at times , shower leaked onto the floor , but the staff was excellent , overall great hotel , we would definitely stay again

The hotel is located in the suburbs and the price is relatively affordable

I went to watch the Lakers game, so the location of the hotel is very important to me. I can walk to the stadium from the hotel in 5 minutes, so I am very satisfied with this. The room is not big, and like other hotels, there are no slippers or toiletries, so you have to bring your own. I stayed in a corner room with a very good view and plenty of sunshine.

I booked the motel because I saw many positive reviews here. However, my personal experience is not good. The room we got wasn't cleaned properly (used towels scattered on the vanity, dirty stuff in the sink and bathroom tub, stained bed sheet). So we requested to change a room. The 2nd one is better, at least it's clean. The front desk seems had taken some drugs before he went to work. Checking in process took about 30 minutes even we are the only ones there. The motel needs a renovation for sure, the inside just looks too old. It has free parking and wifi, no breakfast. But the wifi keeps disconnecting (maybe they limited how many coccurrent users can connect. You need to constantly re-connect to use internet). Maybe I'm expecting too much for a motel. But out of the 5 hotels we stayed during our 9 days trip, this one is the worst one.

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

At first, I was worried about safety, but it was quite safe. There was a convenience store at the 24h gas station opposite. Generally speaking, the security was OK. Because it is close to the outlets, it is more convenient ～

Location - located on Figueroa Street across the street from the USC campus. Proximity to USC is the biggest winner for this Radisson. Accommodations - The lobby was basic, one story with a small front desk and small pool antey. The gym was basic with 2 treadmills and 2 ellipticals and weights up to 35 OK lbs.. The rooms are decent size and well maintained with nice decor. The bathrooms can stand to be updated though. Service - The front desk folks are OK but the hotel policies really bring it down overall. We stayed at the hotel during move in week and weekend (5 days 4 nights) but were not given a water bottle like everyone else, that was weird. We received some Amazon boxes while there and were charged $5/box after the 3rd box but were not told in advance from the hotel that they would charge us, so they basically held the packages I ordered for my daughter's move in hostage.