Primelodge Rotherham

As mentioned in previous review, this motel is not trying to be something it isn't, a great cheap stopover with friendly staff . I arrived an hour before check-in and my room was ready which was great. I haven't tried the restaurant so can't comment on the food.

I stayed in this hotel in April 2024, and on my arrival home I found that I had a parking ticket for having parked my car in their car park. When I checked in I gave the receptionist my car registration number, and therefore I expected that they would then be registering my car, because otherwise why would they have asked for the reg number? I simply believed that like most hotels the staff have a console on their side of the desk that they then type the number in to. It would appear that this is not the case! When I phoned up to state I had a ticket all I got told was that there is a big sign and an ipad that I should have put my details into. The staff clearly know this but don't physically tell their guests to ensure that they have understood that the onus is completely up on them, and they take your reg number for a reason that has nothing to do with booking you into the car park. I have tried to email them to say that it is their fault and I should not be paying anything, but have received no follow up. I have then called them, and have been told that a large number of guests have been in contact to say that they too have had fines, therefore I am not the only one, which indicates that this hotel is knowingly not taking care of their guests interests appropriately. To top it all off, the hotel can get the ticket cancelled, however you have to pay £30. So when faced with the choice of a £100 fine, reduced to £60 if you pay in 14 days, or paying the hotel £30 so that they can cancel the ticket, there is little choice. Stay clear of this hotel, or be prepared for a parking fine.

Have stayed here a few times under it's previous name/ownership so was a little disappointed to find a considerable price increase this year and not a massive amount done to justify it. Yes the rooms had been decorated and were clean as always but the beds are creaky and mattresses in need of replacing/upgrading. Staff are lovely - helpful and friendly. Restaurant has changed though with a smaller menu available. Husband disappointed that his favourite mixed grill was not included, neither was the offer of a free pint with meals over £10 which we always enjoyed in previous years. Breakfast is reasonably priced and was well cooked - very good kitchen staff. All in all, this is still a clean and convenient place to stay for a night, but it's no longer the great value for money that it used to be.

Upsey that £100 deposit was taken off of me when nothing was mentioned when i booked it. I still havent had it back and no contact either way. The room was very basic but ok fpr the money. Shower was good though.

Me and my girlfriend went to bassfest for the weekend needed somewhere to stay which was out of the way and comfortable. This hotel was exactly that, if your on a budget this is ideal and was exactly what we needed for the weekend

Clean room just a little cold even with heater on

I registered at reception when i got there and gave my car reg details , a week later i get a parking charge. When i rang them the woman on reception was totally unhelpful and blamed me for not registering properly, as I wasn 't told you needed to register on the ipad when you got there - which I could not see. Apart from that the bathroom had cobwebs in it !.

I highly recommend not staying in this hotel. I booked my dad in as a last resort and was really disappointed with the room and service, in fact disappointed is an understatement., It was that bad he refused to sleep there. There was urine stains all over the mattress , holes in the curtains and smelt fusty, the list goes on. Marks out of ten ??? A good old solid 0. I would sooner sleep rough, the only people I would recommend this place to is the pest control. Also no re-fund , so it cost me £170 to walk into a toxic room. I was Point blank refused a re- fund and to top things off as soon as I left they re advertised the room for an extra £20 per night 😂

This venue is in dire need of a refurb & TLC. As previous reviews have stated sound proofing bad. Could hear people in room above till 2.15am in morning ! Also traffic from motorway early hours. Pillows were cheap, one single bed creaked so much during night should be tipped. Decor sad & dated and had holes on bathroom wall filled with caulk. Shower althou old powerful & hot and heater in main room warmed room. Won’t be returning as for what we paid £65 ( this was with discount) for the night not good.