104 Beoordelingen
SpringHill Suites Denton
Denton|1.8km van Denton County Courthouse-on-the-Square Museum
I stayed here more than several years ago when the property was newer. It has changed since then as everything was excellent on my previous visit. This visit had problems mainly with the internet connection. There was internet when I arrived for a two-day stay, several hours after my arrival, the internet went down and was never restored during my two day stay. The information from the front desk was we contacted our provider and they will have it fixed in the next couple of hours. This response continued throughout the two day stay. No internet was never restored and obviously the answer was some made up baloney as for two days there was no internet. Obviously these people have the wrong internet provider and should let your people just tell the guest that they do not know if and when the internet will be repaired. Another problem is that the parking lot and entrance to the hotel is full of bird mess, they should have someone with a water blaster clean this off daily. From the looks, they do not even do it often. The inside of the hotel was clean and the room was clean. I never stay at a hotel that does not have internet and understand this type of thing happens, but do not appreciate being told it was being repaired as obviously their answer was what the employees were told to say and nothing was being done to fix the problem I guess because it was the weekend. Other problems were dogs barking in the hallway and creating disturbance more than several times some during the night.
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100 Beoordelingen