Ying Shuet
29 november 2022
Absolutely wonderful. We were here for four nights and all of our questions/concerns were answered and solved before we even arrived! The staff is helpful and accommodating, speaking with us in English as we do not speak Spanish. Breakfast is provided.
Alinda and staff went above and beyond in assisting us because we had two early morning excursions.
First, they communicated with the tour in Spanish and would let us out only when the tour guide has arrived to make sure that we were completely safe and did not have to wait outside for the tour to arrive.
Second, knowing that we would be leaving early in the morning, they packed us sandwich bags in advance to us leaving and missing breakfast. HOW THOUGHTFUL! this was not required but they took the initiative to do so.
This made a deep impact on our trip and was heartfelt during our trip. The staff is available for anything questions you have during your stay and provided great correspondence even before our arrival and we knew that we picked the right place!
The place is clean and organized. It is close to the city center but extremely peaceful and safe. Warari allowed us to leave our luggage with them after check-out when our flight out of Cusco was in the evening. Totally appreciated! Gave us an additional stress-free afternoon to enjoy in Cusco!
No complaints at all and everyone in the hotel was willing to help! If I am visiting Cusco (other places too) again, this is certainly something I will remember and recommend!
Vertalen