Hotels in Cromford

I have used this place a few times for groups. This time they really fell short. There is no one in charge. Very difficult to speak to a manager. Issues with the restaurant. Short staffed. Food was too salty. Soya sauce based dishes were not edible. No one asked when sent back unfinished if there was an issue. Only robots delivering food and very inexperience staff. Couldn't order more drinks in good time. Breakfast is buffet and is very basic. Ok. It is clean. However, for £250 a room I think that it is overpriced. Thank goodness for Trip.com much better rate 2 days before the event. Baths do not drain. Taps and fittings are loose or not finished properly. Poor customer service overall, despite having 5 rooms in our group and dinner for 10. Said they would call me back. Which they have not. That was after speaking to a man who said that he was not the manager, had only worked there for 8 weeks, yet told me that I was not familiar with the service industries! Such a shame. Will have to find somewhere else next time. Not a hint of a smile or an apology or anything to say that he would feed back. 🤷

Like all other easy hotels, there are no desks, no chairs inside the room. But I can’t complain about a room at this price. I simply had food by the window I sat down on the floor. The room was clean enough. It is strategically located. It’s only roughly a 10 minute easy walk (just walk straight down the road!) from the coach and the train station. I thought they would charge for luggage storage, but they didn’t! Gave me a tag right away. Such a lovely reception!

Located in Matlock, Oakhill is in a rural location, just a 4-minute walk from Cromford Mill and a 1-minute drive from Cromford Canal. This upscale hotel is 3.6 mi (5.8 km) from Carsington Water and 9.8 mi (15.8 km) from Haddon Hall Manor.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.At Oakhill , enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 7:30 AM to 9:30 AM.Featured amenities include express check-out and coffee/tea in a common area. Free self parking is available onsite.Stay in one of 14 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.

Play and stay visit . We stayed in a pirate suite and I must say it was a really nice room , clean and spacious , quiet and a great little club house (bar) . We payed for the birthday package and sweet bouquet. There where birthday banners,balloons and a gullivers bear in the room along with the sweetie bouquet all went down well and then shortly after checking in gully and pirate came to see us with a birthday cake we had a dance and took some photos. The entertainment in thr evening was good . Tom did a great job at entertaining the kids making sure no one was left out and everyone got Involved. Drinks where reasonably priced and can't comment on food as we ate out . Sausages and bacon at breakfast didn't look great so we decided to drive down the road, park doesn't open till 10:30 on a Sunday and you have to check out at 10 anyway so had some time to waste. Great birthday stay value for money and both Tom and Hannah where wonderful making sure we had a great stay and my daughter enjoyed her birthday. Yes I would return . To note: in the evening marshmallow toasting is part of the entertainment but they fail to mention that its £4 for a bag of marshmallows I'd bring your own x 😉

I had an excellent stay at this hotel. The location is right in the centre of Cromford. The food is really good and served in generous portions. As soon as you enter the hotel you cannot help being charmed. The rooms are, what I consider, classic British style. The beds are incredibly soft and well made up. This is really good after a whole day of hiking. The hotel was a guest house in the 1800’s so has a historic feel to it. Which I love. In one word: perfect.

It’s very convenient to live in Mercury Hotel to plan a tour in Nottingham. Regarding the excellent location, I can only take 1-minute walk to the tram station named Lace Market, it takes you to Beeston or remote retail outlets within couple of minutes. Also, I takes leisure walks within few minutes to city centre for shopping at M&S, Primark, Victor Centre, etc. Besides, you may never forget supports/advice from the enthusiastic and knowledgeable hotel teams.

The following is the copy of an email sent a week ago to Britannia hotels main email address. To date, I have received no response but neither did I expect one. - I'd like to tell you of our experience of staying at the Palace Hotel, Buxton. 13th and 14th September, 2022. On arrival at the hotel one cannot fail to be impressed by this fine old building with fitting décor in the entrance lobby and communal area. Unfortunately, this is where the impressiveness ends. Check in – 3 or 4 stations at the reception desk, only 1 manned. Thankfully we were 2nd in line and on glancing behind us when it was our turn saw about 30 people behind us queuing out of the glass doors and back to the revolving door. No welcome from the receptionist and I was quite surprised that when I asked about using my card for charges to our room for wine etc. was told that you pay as you go. Not quite what you would expect from a 4 star hotel. Booked a table for dinner – we were booking in at 4 pm but the earliest option for a table was 8.30 pm. Our Room – we had booked an executive twin room and whilst the room was spacious it lacked character and was in fact quite sp**** . We understood that there was no room service but assumed this would be for change of towels, little did we know that there would be no emptying of bin or replenishment of tea/coffee/milk and sugar. No guest information folder in the room, which we would expect to find. Dining – dinner. 4 staff ( I won't give them the title of waiter/waitress/hostess as it would be doing a disservice to those who do this role properly) at the desk at the front of the restaurant and given a menu and taken to a table. We were given to understand that meals were buffet style but the comment from the staff member who had taken us to our table who told us it was self service we found her description was more realistic. In actual fact for the help that was given throughout our stay you might as well have trays situated at the front because the service is more akin to a poorly run motorway service station. That again is giving a disservice as there is a far better selection of food on offer there. We asked for wine menu and were told it was in the menu folder, it wasn't. The staff member said she'd get one, took the menu away and neither were seen again. We opted for soup which we had to help ourselves to from an electric soup tureen, after we asked what it was. After one mouthful, found it was lukewarm so took it back to another staff member who took the soup bowls from me saying she'd tell chef. Well, that helped a lot didn't it as neither of these were seen again either! We had to have the pate or salad as these were the only other things on offer as a starter. Back up to the hot cupboards for our main course – on offer, 1 choice of roast - turkey, fish in sauce which looked as though that had been there for the whole of the service time and a sweet potato curry. The only vegetables on offer were roast po

Needed convenient stopping point from Surrey to Chestefield, one night, for a funeral. Location ideal. Despite proximity to M1 itself, road noise was not excessive. Receptionist was really welcoming; gave me a choccie bar and bottle of water. You can stroll to the services for Mcdonald's or Costa - and WH Smith etc, (if open). . The overall decor is a bit 'tired' but everything was clean, bed fresh, coffee/tea facilities. Would have preferred the radio to be fitted by the bedside not table across the room (!). Freeview TV quite adequate for one night........ Bedroom was huge (guess it would double up as a family room at times) - and possibly I could have taken my dog with me, in which case the extra space was great. For functionality cannot fault.

Lovely place though a little dated

Hotel is very conveniently located for city centre, right next to Lace Market tram stop. A ten minute walk from railway station. Five minutes walk to Old Market Square. On the edge of Hockley with loads of restaurants and bars within a two minute walk. Car parking available in Lace Market Car Park opposite. Discounted price was £10 for 16h00 until 10h30 the next morning. Good value, particularly given its location.