Hotels in Concord

First impression one gets of the hotel is the lobby which is very dark and depressing. It felt like the freight entrance. Second impression, I had to pay in full for my two night stay upon check-in. To me, that's not a very good sign. So, now I'm wondering if I've made mistake. I was looking to stay somewhere convenient but inexpensive as it was just me and I'm not particularly fussy. To the hotel's credit, my room was immaculate and recently updated. I was very pleased with this and expected a restful night's sleep. There was a tv, a coffee maker, a fairly large mini-fridge, and a clock radio along with the usual hotel room furnishings of a dresser, desk, desk chair, armchair, nightstand, etc. The towels were plentiful and thick enough for me and soap and shampoo were provided. However, there are powerful floodlights mounted to the exterior wall above my room's (Room 310) window that poured so much light into my room I thought it was daytime. In fact, it was 1 a.m. I only slept in short, miserable spurts after that. At any time during the night one could easily think he had overslept and a blazing mid-morning sun was shining outside. I could not risk another night without sleep so, despite having paid for a second night, I packed up and left the next day. Is it possible that those lights could be turned off past midnight or could heavy blackout curtains THAT REACH THE FLOOR be added to those room under those lights? I cannot be the only one who has brought this to your attention.

Oct2022: 3⭐: I selected this hotel as a result of needing a place close to the house with easy access to the airport. I selected this hotel through the Bonvoy app based on it fitting the criteria I desired. I wasn't able to get to the hotel until the afternoon hours about 1700. I picked up my spouse from the airport and we decided to get her checked in at the hotel on the way to the hospital down the toll road. I noted that the hotel was difficult to enter and it took a bit of concentration to locate the front entrance of the hotel as it sits over top of the tollway 90. There were two handicapped parking areas available at the check in lot. There is a pay parking garage attached to the hotel and adjacent to the front entrance into the hotel. The parking garage has more handicapped parking areas available and regular parking as well. The areas are not good for large trucks or RVs. The entrance was located and I parked and we went into the hotel. We walked to the front desk and a female worker didn't greet us, didn't say hello, nor did she say welcome to the hotel. The worker said ”give me your id”. My wife was standing there to my side and I looked to see if there was someone else there we had stepped in front of or cut in line. There was no one there but us. My wife said what did she say? Is this the check in desk? I commented that this is the check in window, right? What happened to the smile, good afternoon, welcome to Sheraton, or just hello. DEMANDING my identification upon entering the building was definitely not appropriate. Having a bad day isn't MY fault. I have a choice to choose this location, not the other way around. We finished the check in at the desk, paid for parking, and we went to the room. We dropped off the bags and found that the bathroom door sags and does not properly close as it's hitting the bottom of the frame. One of the window blinds wasn't properly functional. The noise canceling device and the traffic was something to tolerate. Some vehicle drivers passing under the hotel on the tollway, enjoyed throttling the engine. This added noise to an already bad situation. Decent area food spots are walking distance from the hotel.

The service at the front desk is friendly, the hotel is strategically located, just next to the expressway, and there is a large parking lot. The room we booked has a balcony, and the nearby floors are not high outside, and we can enjoy the sunset view. The airtight sound insulation effect is good, and it is not affected by the sound of traffic. There is a swimming pool, suitable for children to play in the water; there is breakfast, mainly cold meals, which are relatively simple; there is a gym, which children like. There is an American restaurant on the first floor, which tastes good and has a large amount of food. Small downside is a little bit of old smell in the hallway, maybe because of the age of the facilities, it's acceptable.

#positive #I was happy with the Room Size; #negative #I was disappointed with the Value for Money, Toiletries; The room area is large, the layout is reasonable, the dining table and kitchen are conveniently located; the mattress is comfortable. The room is cleaned less frequently, and the conditioner and body wash are never replenished. There are few varieties of breakfast and the quality is average. Everything else is fine.

Angye is one of those people you instinctively know will treat you well. She's smart, personable and knows her job really well. She helped me again tonight when I needed to extended my stay for two more days. Push a button here, pull a lever there and voila! I'm here through Monday morning. The world needs more Angyes. Red Roof needs more Angyes. Can someone get on that please?

I would be remiss if I didn't send a note to say THANK YOU for the hospitality I received while staying at the Homewood Suites Boston/Cambridge-Arlington, MA. This was my longest work trip since before the Pandemic and although it was all work and no play the Assistant Hotel and Guest Services Manager, Luis, and ALL of the front desk agents; Angel and Brandon in engineering; housekeeping; and the kitchen staff were SO pleasant and accommodating to make me feel at home I had to send a note expressing my appreciation. The cleanliness of the property, hallway greetings and smiles from staff, etc., confirmed I made the right choice in choosing the Homewood Suites Boston/Cambridge-Arlington, MA for this extended work stay. Having been a former employee of the Hilton chain while in college, it is Awesome to see the Excellence of the Hilton brand I loved working for continues to live up to the quality of the Hilton standards. Again, thank you and I look forward to visiting this location again for vacation.

The hotel is strategically located, opposite naitick mail, there is Macy's Department Store, there is food court on the second floor, there is Chilefang and pizza, there is a supermarket Aldi not far away, I am very convenient to buy fruit, and the elevated road to Boston is also very close.

The hotel room is very good, because it is a suite, it is convenient to meet guests, but the hotel's dining is not convenient. It is also best to have direct transportation to and from Boston Airport.

The friends maintained the standard they deserved, the room was clean and comfortable, the breakfast was good, not too many categories but they did a good job! Parking is free, and taking children without bed is free.

The location is next to other hotels in the same area. In the middle of the night, I met the front desk of the unskilled operation and waited for a long time. The room is large, the air conditioner is loud, there is a big closet, there is a sofa table for the guest sofa, there are kitchen equipment and a large refrigerator. It should be something to eat by yourself. Similar to a single apartment, it is more suitable to stay for a few days, if you drive the most. Ok, you can go out and buy ingredients. But the sound insulation is not very good, breakfast is almost no, only coffee and a small cake, maybe most people make their own breakfast in the room. I left early, the kitchen equipment was useless, I don't know how.