Gastgebruiker
16 augustus 2023
Overall, despite some booking issues between trip.com and the hotel. We booked a superior twin room but got a standard room on the night as the reception mentioned that was what they received. Both trip.com customer service and the hotel staff were able to liaise within an hour and offered another room despite checking in at 3am. However the booking of the superior twin room had two photos including a balcony which we assumed was included since photos included it. The hotel mentioned that the hotel was full booked and only could provide us one card for each room we booked which was slightly inconvenient as we came as a family. Removing the card meant no more electricity if someone had to go down, caused some inconvenience going down and up as well. Nonetheless, swimming pool is amazing and the room is amazing to stay if you would like the sea view.
The container containing shampoo and soap, slightly questionable and inconvenient despite aesthetically pleasing. Toilet is still large and amazing!
Vertalen