Ontdek uw verblijf in Cebu

The staff was quite rude and caused us incovenience. They booked in their system a double room which infact was supposed to be a triple room. I sent all the receipts and booking confirmation to validate our claim that we paid a triple room. However, they insisted that the room is only good for 2pax and that we should pay additional for the extra pax. Very rude!

So many errors with this hotel. First: The name is a sham! There is no beach at all connected to the hotel. To be honest there are no beaches nearby at all. They do have a maybe 50 meter connection to the sea squeezed in between two big concrete walls, but that should be more considered as a torned down harbour with a rocky coastline if anything. Often with lot of garbage floating close to shore. Secondly: The hotel tries to make money out of external events hiring their grounds, which happens to be all of the common areas left outside your own room like the pool area. We stayed there for eight nights (15-23/5 2022) and from 8am to 11pm there were about two to four events every day making noice and playing loud music constantly. Often at the same time. In a very limited area there could be a private birthday party playing live music, a private student celebration with a DJ and by ”the beach” a private fitness event playing loud bass music - all at the same time. So to try to relax was impossible. When that stopped around 11pm it was almost a relief just to hear the constant noice from the heavily trafficked road right outside the reception. Talk about reception, the third problem: Their wifi sucks big time! We were there working and it was impossible to do our jobs properly using the room wifi that was crashing most of the time. I know that the Philippines are not Europe, but since the wifi in the reception was always working, it depends more on poor equipment than the bandwidth. Maybe they could use some of the event money they earn and put in new equipment? Lastly: The service in the restaurant is terrible. To get food under an hour even if it is almost empty is impossible. And to get everyone served at the table at the same time never happened. But that seems to be a general Philippino thing. The room cleaning has also more to wish for. It is hard sometimes too se if they even has done anything more than just make the bed. But at least they filled up the toothbrushes. I think I had four untouched at the end... If they would put that efficacy in all they did, it would not make up for the constant sound pollution and the false name, but at least skip some irritation. With all this said, if you like to live in the middle of an amusement park - this is the place!

good location, big hotel, good food but pricey for what it is, terrible wifi, had to leave my room for reception

Cleanliness (3/5): The cleanliness of the accommodation was OK. Housekeeping maintained the rooms and common areas in a spotless condition throughout my stay. But ung CR is 2/5, shower head is Iw. Service: (4/5). : Kuya Gaurd is actively helping, But Hotel check out is too early and cannot extended even 30mins only. Amenities (4/5): The in-room amenities were top-notch, from the modern flat-screen TV. The work desk and high-speed Wi-Fi were particularly useful for my business needs. However, I would have appreciated more variety in bathroom toiletries. Views (4/5): Depending on the room, some offer fantastic views of the cityscape, while others provide a pleasant view of the hotel. It would have been ideal to have more rooms with scenic city views. Quiet and Relaxing (5/5): One of the standout features was how quiet and relaxing the rooms were. Despite being in a bustling city, I could unwind and focus without any disturbances, which is a significant plus for business travelers. In summary, St. Mark Hotel's accommodation exceeded my expectations. The rooms were not only spacious and comfortable but also meticulously maintained. Whether for business or leisure, the accommodation at this hotel offers a tranquil and rejuvenating retreat. Overall Rating for Accommodation: 3.5/5

I had a wonderful experience at 88th Avenue, a perfect place for staycation! Every staff member staff were delightful and eager to help when you need assistance. The rooms were clean, very comfortable, and the staff was amazing. It has a fantastic location, very sophisticated. Also, a lot of establishment available around its vicinity. Perfect for all. Walking distance to everything city. Beautiful rooms, great ambiance inside and out. They also have gym and sauna amenities. All in all, it was a fantastic experience! Till next time 😊 Thank you! Highly recommended 👌✨

Location wise, its just a few meters away from Ayala Mall. Rooms are spacious and very clean. Loved the body wash scent. Breakfast spread, loved the chicken. Will surely stay here again.

This time of my stay with them can give 5 star as they might hear my last complain about the kettle for a hot water to make early coffee. This time yes they have it with a 2 bottle of water drinking water plus a pitcher to pitch a cold water on the water despenser on the hallway. Management might have change. The room I request a bigger bed as I'm alone the girl in the front desk find and had my request granted without hasitation it was amazing how they'd been train to become a better costumer service. Very comfy bed soft pillows and had a heavy blanket that you can really sleep well like a baby. had a heavy block out curtain that cannot even hear any noise outside. Had a big tv with enough channel to watch, I always use this hotel every time I travel to cebu often if I catch a available room. Close to port area and accessible to downtown and to SM mall, beside they have Robinson mall on the same building. The food is superb with a good selection of coffee beans, mix with korean, filipino and american breakfast its excellent even the staff had been in deferent attitude this time starting from the security guard to the waiter every one is very polite, every one is very helpful like the quality of 5 star international hotel around the world, I can recommend this hotel for comfort, security and cleanliness.

Location was awesome and room is big, but the downside is the water supply each day was always not enough. We had to stock up pails of water incase there’s no water in the morning.

The only word i can describe is that it is spectacular. The buffet breakfast was one of the best i have ever seen. So much variety. The room is clean and big. However, the carpet along the corridor kinda smells moist/ musty smell. Other than that, i really have nothing to pick on. Everyone is so helpful and kind. I had a fall and wanted somthing to help me clean my wound. The front desk sent up a nurse to make sure i am alright. There is always someone greeting you at every point of the hotel, so welcoming. Definitely will come back here again.

The staff was helpful to arrange a taxi to get you back to the airport. They are always greeting and smiling. The do offer trips at the hotel if you interested in booking tours around Cebu, but the are pricey. Watch out! The location is prime as you just walk out past the pool over a bridge and you are at Ayala Mall which has many lovely restaurant outside and a nice garden park. Breakfast was good and there is a range of varieties to choose from.