Hot spring-hotels in Chiang Mai

Loved this hotel.. Everything about it was good. Friendly staff, nice swimming pool , great location..stayed in two different rooms both very nice

5 mins walk to Maya Lifestyle shopping center, spacious room, easy to access eveywhere. The most beautiful rooftop bar.

The hotel is at a good location and we can walk to most of the attractions within the old city. The checkin staff and the concierge are very efficient and professional. Unfortunately, we encountered a very rude senior chef at the egg station during breakfast. He would totally ignore us Asians when we were queuing there and greeted the Caucasians behind us and asked for their orders instead. We would have enjoyed our stay if not for this rude encounter.

Recently stayed at Lotus Pang Suan Kaew Hotel in Chiang Mai. The location of the hotel was not ideal, situated quite far to various attractions. Fair to say that the room was good and provided the basic amenities, delicious breakfast, though it felt a bit dated. The staff were friendly and helpful throughout my stay. However, some areas of improvement could include modernizing the facilities and updating the decor to enhance the overall guest experience, especially there are leakage near bathroom area, it definitely has potential to be vintage hotel if improvement made

Really nice hotel, they have everything you need, I had a big room, front desk staffers are so nice, their English is good enough to communicate, everything is modern and easy to use, I definitely will come back next trip to Chiang Mai

Upon appearance this hotel looks rather elegant and really quite charming and in a great location, close to local markets and bars and a good base for tours. The lobby is gorgeous and the lady checking us in was very informative and polite. The room we were given on the 18th floor. (1826) was huge and although dated was still very nice and with a great view of the city. The pool area is lovely too, but as you can imagine the bar prices were expensive. The good ended there. The lifts take far too long to come down. There is an express lift but is no faster. The wifi is very hit and miss. The beds were awful and were sleeping on concrete blocks. Had the worst night’s sleep for the 1st of 2 nights. 2nd night we actually slept quite well but mainly due to being so tired from the night before. The shower is nothing but a trickle, and there is a ledge on the floor in the doorway when entering the bathroom which is very easy to trip over, maybe get some yellow tape on it. Breakfast was mainly catered for asians, not many western options at all, and what was there was grim, we had breakfast included but didn’t bother the next day. Over all it is good value for money and if they were to change the mattress I would stay again but the beds were just truly abysmal.