Hotels in Carol Stream

Extended family always stays here for periodic reunions. Staff was great, bathroom was clean, bed was comfortable, and the room was quiet which are the most important things. But our room was showing signs of wear and lack of deep cleaning: upholstery was stained; lamps dusty, etc., which isn't that bad if the price is cheap enough (this wasn't.) Overall we would stay again but I wish either the price was lower or the rooms updated.

Keep in mind that I am a certifiable Big City-o-phobe, and most of what I say about things in the big city need to be measured by that standard. Recently we needed to visit the suburbs of Chicago for a college visit. The Holiday Inn was recommended to us and we found an affordable room that was comfortable and clean. The bathroom and shower were great, and the main level was pretty nice, too. We were on the 4th floor, and the hallway looked like a recent revamp. The check in and check out went flawlessly, but we are accustomed to the usually 'free' breakfast, which was not available here. There was a restaurant available, but I like the mini-muffins and the Golden Malted waffle machine, so I was a little disappointed on that one. Overall a good value.

Excellent, everything was pretty good. I love it. I am really happy about my book in this hotel. Mi family and me were in the wedding party and everything was excellent. we felt happy by complete in general.

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Staff was friendly, hotel clean and safe. Overall experience was good but after long flight and arriving in the morning wanted to freshen up before attending a meeting that morning. I was surprised by the early check in fees as the hotel was most definitely not full. I understand when rooms are not available but they were. I wanted to check in at 11:00 AM and was leaving by 0430 the next morning. Sort of felt like being charged by the hour for a hotel room while on a business trip.

It is a half hour drive from O'Hare International Airport, a short distance from the city, the surrounding environment is beautiful, the room is clean, the front desk service is very good, and the breakfast is good.

The hotel was nice and the front desk staff were wonderful throughout the stay. In addition to the main hotel staff, the event staff performed in a well-choregraphed effort and handled the conference I was attending well. My Check in was easy and did it on the app prior to flying to Chicago. The rate was good. I looked at the Marriott BONVoy price, and the Carlson Wagonlit rate but went with the actual Conference Rate as it was a better price but all was in about $10-$12 difference. Upon arrival provided my license, got two keys, recognized as a BONVoy member, and was on my way. My room was on the second floor which is not something I would have chosen and the view was the absolute worst. Nothing but the rooftop and Air-conditioning units (you can see in pics). Another thing I noticed were rusty screws in the bathtub hardware and wire rack. I don’t even know that anyone would notice but those details stand out to me. And the bathroom facet was janky. The cold water leaded a bit when turned on and was a bit difficult to turn. If I had not been there working I would have asked for another room but that was only because of the view. The bathroom was not a deal breaker. I did eat in the hotel twice during my stay. The breakfast was really good and I absolutely loved the omelet station. So the room interior overall was really nice. It is what you would expect from a Sheraton, and one thing I want to note is the carpet. I don’t think I have ever commented on hotel carpeting but it was so comfortable. As I was walking around in my socks, I was thinking, this awesome carpeting. Strange, right? The bed was nice and I rested so well. I haven’t stayed in a Sheraton in years and Marriott overall not as frequent as previous years so it was a nice change. The only personal critique Is I didn’t really like being informed I couldn’t have a 2pm check out and that my travel colleague had in front of her. It could have been phrased a little more customer focused, and could have been followed up with an offer for an additional charge or an exception could have been made to encourage future business. I am sure that was just my perception and pride. In the end I didn’t need the later check out, and I was happy with the overall stay. I would recommend the staying here and I like the rooms. I did have a good stay and It was a nice change.

When you stay at Eaglewood Resort and Spa in Itasca, you'll be near the airport, within a 5-minute drive of Bloomingdale Park District Museum and The Oasis Water Park. This upscale resort is 4 mi (6.5 km) from Lynfred Winery and 5.4 mi (8.6 km) from Alexian Brothers Medical Center.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. Additional features at this resort include complimentary wireless internet access, gift shops/newsstands, and a hair salon.Enjoy American cuisine at Burnham, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Itasca? This resort has 36996 square feet (3437 square meters) of space consisting of conference space and 39 meeting rooms. Free self parking is available onsite.Stay in one of 295 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.

I’ve really enjoyed my stay at this hotel but I want to single out a staff member named Joey. Most hotel personnel wherever you go are nice and polite but this gentleman goes above and beyond. He always has a smile and speaks in the kindest way. He makes me glad that I’m here.

Best Customer Service right from check in. Masks were required in all public areas. Easy. Efficient. Friendly. Immaculate, the staff was always working. Excellent accommodations for a family of 5. Beds were comfortable, pillows were just right. 2 Tv's with lots of channel options. So clean! Pool and hot tub were being tested for chlorine levels by the pool attendant who was very diligent in getting levels accurate . Pristine. Breakfast had abundant choices, especially during Covid. Lots of hot items, lots of grab and go items. Close to family restaurants, attractions and shops. It will always be our first choice in the Lombard area.