We booked this property as it had very high ratings. It’s nothing like what you see in the pictures. If ur familiar with Clubmed, it’s on the lower side of their property. The staff was so rude to us and unhelpful and even made fun of us when we asked if we could have a room that wasn’t by the night party. They said the party will stop at 11:00pm due to regulations and that’s a lie. Party till 2:00AM every night. The food is probably some of the most awful things I’ve ever seen in my life. Although lots of it, truly unappetizing in every way. The beds were so uncomfortable that we had to ask for extra heavy blankets to help with the springs in our backs and legs. The AC didn’t work and they were arguing that it was. 3 hours later and arguing with the dismissive manager, we had service in our room at 11:30pm and they were able to clean the vents and service the AC as crap just kept falling on our floors and our luggage. If you need a cab, don’t you dare ask for help. Your on your own! The grounds look beautiful but don’t be fooled, the rest of the place is a true 2 star US standard rating.
Vertalen