Gastgebruiker
26 maart 2024
Have been going to this hotel for over 10 years. There is new management. My disabled Mother was given Room seven on the third floor, I was given Room on the second floor when we booked, we asked for rooms and told that was fine. When we arrived, the room five was not available and was told if we had booked earlier we booked the year before we would’ve got it. My mother complained back pain checked under the bed and there was no support. The bed was broken and there was a wooden block nail to the base of the bed, but nothing under it, so no support one of the legs in the middle of the bed was broken. I had a young child with me. We were told kids friendly. My son is autistic. He only eat certain foods when we ask for sausage and toast we got one sausage No toast we had to take the full breakfast for the child The toast whether you were with 2 or 4 people you were given the same amount of toast, no extras The place has went downhill, no longer children, friendly and broken beds. I have been quite a few rooms of this hotel. All the beds have been changed to crapped out all dirty when I asked where the mattress was I was told that the person owner that run the hotel had not put mattress protectors on them, so they were all stained so he had to throw them out. I said every Room and he said yes. And this is the only beds we could afford the shower and number seven. my mother could not use it because it was to sliddy no Batman was provided so my mother never showed for a week. My was dirty
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