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5 star

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Breakfast

Staybridge Suites Birmingham
4.5/568 Beoordelingen

Staybridge Suites Birmingham

Birmingham|0.94km van Birmingham City University Library
We stayed in a one bedroom suite for 2 nights, on the fifth floor, with a 2 year old toddler. Overall our stay was ok, the apartment had what we needed, was well located and noise was minimal at night. Cleanliness was ok but could be improved eg stains on armchairs in living room, dust on shower curtain rail. Good range of items at breakfast. However a couple of issues we flagged to reception: At the breakfast buffet on our last morning, I filled up my toddler’s milk cup with milk from the fridge, before passing it to another guest, and then filling up his cereal with the same bottle. Luckily, before he’d drunk much of the milk, the other guest came over to tell me she thought the milk was off and had seen me fill up a sippy cup with it. My husband tasted it and confirmed it was sour and fizzy. I went to check the fridge and there were several bottles of milk that had gone past their clearly stated sell by dates, including one that didn’t have a cap on. I immediately told breakfast staff who had been moving bottles around with ample opportunity to check dates, and didn’t receive an apology. Later we told reception, they apologised but no remedial action offered. Had the other guest not informed me, my son and other guests could have been very sick. Staff need to be trained to check sell by dates on items at offer at breakfast, before putting them out for guests to use. We had another issue with the travel cot supplied, it didn’t have a proper mattress, just a folded up board. Reception did offer to bring up towels/sheets to fold and act as a mattress but I thought this was poor. We ended up buying a travel cot mattress for our stay. These combined issues affected our stay so can’t give more than 2 stars.

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Ontdek gastenbeoordelingen van hotels in Birmingham

Op zoek naar hotels in de buurt van Birmingham City University Library? Vergelijk kamerprijzen en beoordelingen om uw ideale verblijf te vinden.
Aloft Birmingham Eastside
4.5/559 Beoordelingen
Eastside
Going on a business trip, really not looking forward to it at all..booked the closest hotel to the venue not realising it’s actually connected..expected to be in a travel lodge-esque box…this hotel was so nice, I’d happily go back! Everything about it, polite helpful check-in staff, excellent room with everything I needed. Lovely staff in the restaurant, even allowed me to grab a pastry for breakfast even though I’d not paid for breakfast ( surgery precludes me chomping down on piled high buffet plates)….uber comfortable bed, fab shower, tea coffee facilities, iron and board, usb sockets in the room…in spite of what others may have experienced, the entire hotel was immaculately clean and tidy..with a somewhat unusual but really nice orange smell in the reception…would not hesitate to stay here again!!
Birmingham CC (New St Station)
4.1/547 Beoordelingen
Birmingham Shopping District
The location is near the train station, very convenient, the room is very clean, unexpectedly good, recommended; in addition, there are many shopping malls, restaurants near the location, really convenient, reasonable price
Premier Suites Birmingham
4.1/550 Beoordelingen
Birmingham Shopping District
Premier Suites Birmingham offered a comfortable and affordable night's accomodation. Right near the Bullring in the Chinatown district, we were able to rent two single-bedroom suites for ourselves and our teenage children for less than a single room in London. Each room was appropriately appointed with separate bed and living/dining areas, hot showers and full security. There was no after hours service and the very limited parking spaces need to be booked in advance, but there is parking available at a nearby facility for a discounted rate. Overall it was a pleasant night's stay for a very good rate.
Ibis Birmingham New Street Station
4/565 Beoordelingen
Chinatown
Service was good & quick staff very friendly food good , Breakfast was very good lots to choose from & plenty. Room adequate. The only downside we was right opposite night club music booming out to early hours of the morning. But would stay again but make sure we have other side of hotel.
Clayton Hotel Birmingham
4.2/5131 Beoordelingen
Despite being a clean and comfortable hotel, we are still annoyed over their customer service when we wanted to change our booking as our pet died on our check in date. They would not change our booking. We did not want a refund just to move the booking to a date the following week. They refused.
Staybridge Suites Birmingham
4.5/568 Beoordelingen
We stayed in a one bedroom suite for 2 nights, on the fifth floor, with a 2 year old toddler. Overall our stay was ok, the apartment had what we needed, was well located and noise was minimal at night. Cleanliness was ok but could be improved eg stains on armchairs in living room, dust on shower curtain rail. Good range of items at breakfast. However a couple of issues we flagged to reception: At the breakfast buffet on our last morning, I filled up my toddler’s milk cup with milk from the fridge, before passing it to another guest, and then filling up his cereal with the same bottle. Luckily, before he’d drunk much of the milk, the other guest came over to tell me she thought the milk was off and had seen me fill up a sippy cup with it. My husband tasted it and confirmed it was sour and fizzy. I went to check the fridge and there were several bottles of milk that had gone past their clearly stated sell by dates, including one that didn’t have a cap on. I immediately told breakfast staff who had been moving bottles around with ample opportunity to check dates, and didn’t receive an apology. Later we told reception, they apologised but no remedial action offered. Had the other guest not informed me, my son and other guests could have been very sick. Staff need to be trained to check sell by dates on items at offer at breakfast, before putting them out for guests to use. We had another issue with the travel cot supplied, it didn’t have a proper mattress, just a folded up board. Reception did offer to bring up towels/sheets to fold and act as a mattress but I thought this was poor. We ended up buying a travel cot mattress for our stay. These combined issues affected our stay so can’t give more than 2 stars.

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