Gastgebruiker
25 september 2023
How to start? On arrival at 1am in the morning, no help from the hotel reception. Given keys that was all. Got to the room and even though we booked a standard double we were given a 2 bedroom family room, which in any other hotel would have been lovely but here it was abysmal. 1. No TV in bedroom 2. No chairs in either bedrooms 3. No chair in the balcony 4. It had a kitchenette, absolutely no crockery. 5. No AC or fan 6 Dated room 7. Twin beds pulled together. We then complained and were given a double bedroom. Only plus was it had TV in the room which is Netflix enabled. Despite paying for halfboard you will be charged for breakfast again if you ask for room service. I went down to take breakfast back up with me to the room and the waiters shouted at me and physically took the plate off me. Then on one night they had a party in the dining room and hotel guests could not eat seat in to have dinner. We had to ho out to get food. We complained but nothing was done. Avoid the gym, nothing works just old metal equipments. The swimming pool was nice and warm however the sauna and steam room is a lottery, half of the time it is lukewarm and not working. The only nice thing was the massage I got from the masseuse. Will not recommend this hotel at all.
Vertalen