Travelodge Ayr ★★★

"Booked a 2 night stay end Jul beginning August, used semi flexi rate as was unsure if we needed the 2 nights or not. Big big mistake there semi flexi rate does not offer anything to the customer at all, either way you manage it travelodge wins. As it happened didnt need the 2nd night so thought i had nothing better to do than amend my original booking knew i would get much back but expected the difference between initial booking and the amended booking. Not so !!!!! yes semi flexi rate allows you to change the booking up until 12hrs before but you need to pay a 12.50 fee to change which i thought ok not good but not too bad. Changed the booking to a 1 night stay then after we were home enquired through customer service about a refund, after a bit of back and forward emails (apparently they couldnt find my booking) was informed semi flexi rate means you can change your booking(for a fee) but you would not be refunded anything. Be aware Semi flexi rate is a money making rate not worth considering. Thought i was doing them a favour giving the room back for the 1st night however they probably did re-sell it and still kept my original priced booking plus charge me an extra 12,50 for good measure. Yes probably should have read the small print but did not think for 1 minute that a company such as travelodge would provide a service which means absolute nothing for their customers, im my case ex. Dont get me wrong have had many a positive stay in various travelodges but this has put us off for good,"

Brig o' Doon House Hotel ★★★★

Premier Inn Ayr A77/Racecourse ★★★

"Mijn man en ik waren vrienden bezoeken, het hotelpersoneel was warm en welkom. Onze kamer was vers en schoon en het bed was zo comfortabel. We hadden het onbeperkte ontbijt en was warm en smaakvol en zeer goede waarde voor geld."

Lochinver Guesthouse ★★★

Fairfield House Hotel ★★★★

"Was good for one night .................................."

Mercure Ayr Hotel ★★★

"Not happy This is the second time I have stayed in the mercure, first time ok .  Went down hill asked to check in early as we were going to a wedding. If they have a room available which didn't know till 11am that morning, we would need to pay extra £50.  Went back to hotel after wedding people couldn't get luggage room open  Next morning breakfast all I can say was dried up .  Went to check out girl said that is u everything paid I asked if we could leave car in car park said it would be ok but just put number in just incase  as we r were covered till 12pm which is when we checked  All of a sudden we had to pay £7  But was clear 5mins earlier  Won't be back there again ."

Western House Hotel ★★★★

"Rooms were clean and adequate. Staff attentive and friendly. However, there was a Wedding on the same day and when we arrived for our evening dinner, we didn't get our starters until 8.45pm when our table was booked for 6.30. Although, to be fair to the staff, we were 25minutes late. We had an 20mth old boy with us, who sat very patiently waiting for a pizza. This took 1hr 45mins to be brought out. We were then told that the Chef was having a meltdown in the kitchen.Cant fault the waiting staff, but if you want to starve to death or eat at midnight then this is the place to go."

The Townhouse ★★★★

Abbotsford Hotel ★★★

"We booked on line with ***********, when we arrived we were told there was no kitchen as it was getting refurbished, they should have been upfront with this before booking  We also had our 9 year old granddaughter with us and due to the bye laws she was not allowed in the bar even with been accompanied with an adult. The problem was on Friday evening there was nowhere for us to sit with our drinks and after a lot of consultation we were eventually allowed to sit in the breakfast area. Not good enough"