Graziella Patio Hotel

"My partner and I were looking forward to spending the evening in Arezzo. We planned to go to the hotel for the Antique Fair . Unfortunately, the hotel sent an email the day we were supposed to arrive modifying the times the valet service /parking was available. We picked this hotel specifically because of its location and the parking options. The change, though perhaps insignificant to some, was enough of an inconvenience to our plans and expectations that we would have canceled had the email notifying us of the changes to the parking arrangement been sent before the 48-hour "no cancelation window." I called to ask the hotel if we could cancel our reservation and they said no because the request was within the 48-hour window. I tried to explain that, we were canceling because they modified the agreed terms and did not let us know with enough notice for us to cancel, but they were unmoved. They said they cannot be responsible for updating "everybody" when changes occur to what they are offering. I respectfully disagree. I am thankful that they were willing to speak to me in English and they did try and problem solve for us, but it was not sufficient. It is unfair for a hotel to say to a guest that a change in parking is insignificant because guests "only have to walk a little farther." It ignores the reality that a guest might be in a wheel chair, using braces, tired, or just old. The manager offered a voucher (and emailed us a voucher), but I do not see myself staying at Graziella Patio Hotel when I return to Arezzo. We ended up canceling our reservation without a refund."

Cuprena

"Excellent experience. We had a nice stay, the beds were so comfortable, the staff so friendly and the food also super good."

HOTEL PLANET INTERNATIONAL

Hotel Arezzo ASC

"Topprestaties"

Vogue Hotel Arezzo

"Large and particular room with exposed bathtub and large shower. Unfortunately there were no windows but only skylights closed by the curtain to avoid the light on the eyes in the morning. A very small window (I think 40x20) very high up which I managed to open to have the sensation of not being closed in a box. We went down to ask for a room with windows and the doorman kindly showed us the only one available: an ugly room with a very old and shabby look, so much so that I kept the one without windows. I decide to go to sleep but I am forced to brush my teeth choosing between hot or very hot water because no cold water came out of the tap even though I had tried to run water from the tub and shower as well. In the morning I realize that the wall hairdryer isn't working, obviously after the shower. I try to call the front desk but the phone in the room is off the hook (because everyone has cell phones, they told me later). We manage to have a hairdryer sent to us which has a cable that is about 40cm long. When we pointed out to the reception, too kindly at this point, that there were some inefficiencies, we did not have any excuse, in fact the response was an evidently annoyed expression. All this for a room paid €100 obviously upon our arrival and before having the keys. I gave it a 2 only because the location was convenient to the center and the night porter was very kind."

Residence le Corniole

"The room is spacious, attractive, and clean. The service is excellent. It's important to note that the hotel is located right next to the railway tracks, and trains pass 20 meters from the window, 1-2-3 per hour. When they pass, it's very noisy, but the rest of the time, the atmosphere is calm, even relaxing."

Hotel Piero Della Francesca

"Starting from the assumption that I was neither checked in nor checked out, therefore they did not register my presence in the structure... the whole stay (fortunately short) was horrendous. The door to the room had a rickety lock, so anyone could get in with a little force. The window seemed practically open from the cold drafts coming in... and the sheets were full of strange fluff. We don't really talk about breakfast... all hard and inedible, I was reduced to bread, butter and jam and even that was disgusting. Second day we opted for the closest bar which I highly recommend (the sweet side). Old hotel, indifferent staff. Don't go there. Point."

Hotel le Capanne

"Mooi, rustig gelegen hotel. Wat moeite om het te vinden, maar heel geslaagd verblijf. Aanrader."

Two-Room Apartment for 3 People with Kitchen and Private Bathroom

Residenza Ca de Frati