Dit hotel heeft verschillende problemen die mijn verblijf hebben beïnvloed.
Ten eerste is het verlichtingsontwerp slecht: er is een felle spot voor de tv die oncomfortabel is, maar als je hem uitzet wordt de kamer te donker, waardoor er geen goede verlichtingsopties overblijven.
Ten t****e is de luchtkwaliteit zorgwekkend. Er zweeft zichtbaar stof in de kamer, vooral onder de lampen, en er is geen ventilatie omdat de ramen niet open kunnen. Hierdoor voelde de kamer benauwd en oncomfortabel aan, vooral voor mensen die gevoelig zijn voor de luchtkwaliteit.
Geluidsoverlast is een ander groot probleem. Door de slechte geluidsisolatie zijn geluiden van buitenaf en de ganggeluiden duidelijk te horen, wat de slaap verstoort. Bovendien is het dekbed ongewoon zwaar, wat mogelijk niet voor alle gasten comfortabel is.
Na slechts één nacht kreeg mijn vriend allergiesymptomen en werd hij verkouden, terwijl ik last had van hoofdpijn, keelpijn, verstopte neus en droge ogen, mogelijk vanwege het stof en de slechte luchtcirculatie. Hoewel het hotel er op foto's goed uitziet, was de daadwerkelijke ervaring teleurstellend. Ik hoop dat ze de luchtkwaliteit, de hygiëne en de geluidsbeheersing verbeteren, zodat het verblijf comfortabeler wordt.
Het Esplanade Zagreb Hotel, gebouwd in 1925, kreeg in de beginjaren de reputatie een bohemien te zijn door het hosten van seksclubs. Later werd het een ontmoetingsplaats voor beroemdheden in Midden-Europa, van Hitchcock tot Coppola, van iedereen, van Elizabeth Taylor tot Sophia. Loren is hier gebleven.
Het restaurant van het hotel Zinfandel heeft in de beginjaren veel beroemde politici ontvangen - Chroesjtsjov proefde hier eend, Nixon probeerde het keizerlijke kalfsvlees en koningin Elizabeth presenteerde de chef-kok na het eten ervan een snapper in Dalmatische stijl. Een gouden munt als blijk van dank.
Het hotel is op de top van de berg, het landschap is goed, maar het is niet een autorijdend hotel, de autorijden zijn geboekt en de afbeelding ziet u. Het ontbijt is eenvoudiger, er is een hotellobby met WiFi, de kamer is niet, de kamer is klein
Zeer goed hotel, goede prijs-kwaliteitverhouding. De kamer is groot en de faciliteiten zijn nieuw. Het hotelrestaurant is erg goed, naast het aanbieden van een ontbijtbuffet, biedt het ook lunch en diner. Het ontbijtbuffet is rijk en heeft gerookte zalm. Er is een supermarkt naast en de tram voor de deur is maar 3 haltes verwijderd van het stadscentrum. Het is heel dicht bij het treinstation en het langeafstandsbusstation.
Very nice hotel with great amenities; a welcome drink, pool, gym, and a spa (extra cost). There was also a rooftop space/bar (didn’t go to see) - the reception staff were very pushy to get people to attend giving a 10% discount for consumption.
The room was very nice and clean, a smart TV welcome with the guest name, free water, coffee and tea. There was also a smart panel to control the lights and air conditioning, it did get warm in the room and the temperature didn’t seem to correlate to the ac thermostat. The bed was comfortable however it was a hard mattress, may find it a little difficult to find comfort if used to a softer mattress.
The hotel is an art lovers paradise, there were artworks throughout the public spaces and room by the artist Boris Bućan - the hotel offered a guided tour to view all throughout the hotel. Great location and close to many tourist attractions, restaurants and supermarkets.
The hotel is surrounded by office. Not super convenient to sightseeing location nor restaurants. We booked a room for 2 person but the hotel only have one set of amenities. We arrived earlier then check in time and the receptionist seems abit angry, maybe it is their style of expression.
Het hotel is een 4-sterren. Een schoon hotel, zeer vriendelijk, vriendelijk personeel... het is een plek die ik zou aanraden wanneer je er doorheen wilt... aangezien het centrum van Zagreb zelf vrij ver weg is.
Zeer ruime kamer. Dat klopt... PAS OP! Op TRIP stond er GRATIS PARKEREN... en we moesten €7 per dag betalen... niets gratis...
Ik zou het aanraden als ik terugkom op doortocht door Zagreb… het ontbijt is bijvoorbeeld inbegrepen en is zeer gevarieerd en lekker!!!
The location is excellent, go out and turn left 500 meters to the central square.
The service is excellent, and the lobby bar is great.
The disadvantage is that the room is small.
A century-old historical building, originally a bank, was changed to a hotel last year. The rooms have minimal decoration.
Ik kan dit hotel ten zeerste aanbevelen, geweldig modern interieur, een van de meest voortreffelijke ontbijten die ik heb gehad. De badkamer had geweldige lichaamscosmetica. Goede locatie - dicht bij de snelweg, zodat je snel de stad uit kunt komen. Het centrum ligt op 5-6 km afstand. Ze hebben een grote ondergrondse parkeergarage. U zult er geen spijt van krijgen hier te verblijven!!!
Ontdek gastenbeoordelingen van hotels in Zagreb County
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9.1/10
Great
GGuest UserNice and clean hotel with excellent service. Front desk was very helpful and recommended good eating places and helped take care of the car. Parking was very convenient just out in front of the hotel.
AAnonymous UserThis was my second stay, and I really appreciate the hotel's design aesthetic, from the lobby and meeting rooms to the guest rooms themselves. It's perfect for both leisure and business travelers, easily one of the best hotels in Zagreb.
GGuest UserOne Rude Staff Member Ruined an Otherwise Decent Stay
I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience.
Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest.
To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service.
The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.
GGuest UserBeautiful hotel, clean, rooms are cozy, loby, elevators and hallways smell really nice. Breakfast was really nice, various tipes of fresh bread, veggies, fruits, meats and cheeses.
Parking has own garage but i parked on public street parking, there was some place and it is cheaper option.
Has huge pool with warm water.
AAnton26In need of refurbishment from a cosmetic perspective, as the carpet in my hotel room was worn and tired. No body wash and had to ring housekeeping for refill… perhaps this should be checked regularly with cleaning. Cannot fault the care demonstrated towards guests and breakfast quality. A grand old lady of Zagreb that will always draw me to her. Fantastic location. Highly recommended.
GGuest UserFirst things I like to express my appreciation to Toni at front desk who's very friendly welcoming my first day check in and helping me when I have problem with rental car. He really put his effort making so many calls when the rental car didn't response well, but finally all problem solved. And he sent his regard throe his friend at front desk on my second check in after 7 days traveling to Split and Dubrovnik, his name also Tony and he also very friendly.
Thanks to both of you Toni & Tony ( I hope I didn't wrong spelling your name )
It's highly recommend for all type of traveler, the room is very quite, I can't hear anything from next room or outside, sleep like a baby. I love the spacious shower room and all luxury amenities. If not mistaken I think this is a brand new hotel.
Since i drive a car, for me location is not important, 8 minutes drive to the old town, not too far. I like the neighborhood is so quite.
Breakfast has many menus and tasty too.
Overall is perfect , one thing I don't like is the dimming lights.
If they have a brighter light, I will be so happy.
The W By LJ is my youtube channel if you like to see my review video
CCollectingPassportStampsVery nice hotel with great amenities; a welcome drink, pool, gym, and a spa (extra cost). There was also a rooftop space/bar (didn’t go to see) - the reception staff were very pushy to get people to attend giving a 10% discount for consumption.
The room was very nice and clean, a smart TV welcome with the guest name, free water, coffee and tea. There was also a smart panel to control the lights and air conditioning, it did get warm in the room and the temperature didn’t seem to correlate to the ac thermostat. The bed was comfortable however it was a hard mattress, may find it a little difficult to find comfort if used to a softer mattress.
The hotel is an art lovers paradise, there were artworks throughout the public spaces and room by the artist Boris Bućan - the hotel offered a guided tour to view all throughout the hotel. Great location and close to many tourist attractions, restaurants and supermarkets.
GGuest UserHotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets.
Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.
AAlexis OlaguirThe hotel features a clean, tranquil pool, a well-equipped fitness center, and a delectable breakfast. The room was very spacious, and the bed was comfortable.
Jjenny_jyduI was very satisfied with the room; I always tend to trust branded hotels. There's a fairly large supermarket nearby, which was convenient for shopping. It's also very close to the bus terminal, so I didn't have to drag my luggage far to catch a ride. When checking out, there was a heavy wind and rain, but the hotel staff kindly and quickly helped me get a taxi.
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