Geplaats op24 mei 2026
Guest User
We booked two lovely ”King” rooms - very clean and comfortable, in superb settings. The hotel is very conveniently located to allow a short walk into the town.
We stayed for two nights, and there were busy weddings on both days - but there was minimal noise, and the wedding guests added to the lovely atmosphere.
The hotel appeared to be almost fully booked for both days, so finding that only ONE lift was working was less than helpful (we were told that the other lift had been out of action ”for some time”, due to the hotel ”awaiting spare parts”?)
Annoyingly, the one working lift only went up to the 4th floor, so to reach our room on the 5th floor we had to hump our suitcases up the stairs - minor inconvenience, but unexpected from such a prestigious hotel.
Our biggest gripe was (a.) the lack of available parking spaces (one car park had a huge marquee erected on it for a function) and (b.) being told when checking in that there was a parking charge of £18 per night - even though there was no mention on the website or on the booking details. It felt rather ”cheap and petty” for a hotel to have to stoop to fleecing their guests for parking fees to park at their hotel! We estimated that there were around 150 cars - so guests with cars are subsiding the hotel by over £2500 per night.
All-in-all, a thoroughly enjoyable stay in a lovely hotel set in lovely surroundings - we would definitely stay there again.
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Prijs per nacht vanaf:SGD 138
Geplaats op12 jul 2026
Guest UserYes the room was dated, and yes the room was hot. However the room was clean, comfortable and a fan was provided to help circulate the warm air. The windows have restricted openings most likely due to H&S but with the fan it was enough to move the warm air out and allow cooler air in.
Check up was chaotic but the lady apologized and explained they had a member of the staff off sick. She worked her way through everyone as quickly as she could giving everyone the same warm welcome.
Breakfast was enjoyable and the spa area was a delight offering everything you need.
After checking out I realized I left my sunglasses in the room. The cleaning team were so helpful allowing me access to retrieve them and to double check I had everything
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Prijs per nacht vanaf:SGD 87
Geplaats op11 mei 2026|Cozy Double Room
YubaoqingThe hotel is right by the city walls, and some rooms even offer views of them. The room was a bit small but very clean and tidy, and it even had a bathtub – perfect for a relaxing soak after exploring the old town. It's only a ten-minute walk to York Minster and The Shambles, and it's wonderfully peaceful to visit them in the mornings and evenings before the crowds arrive. The English breakfast was decent, and you can enjoy views of the old town from the dining area on the first floor.
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Prijs per nacht vanaf:SGD 92
Geplaats op8 aug 2026|Single Room - May Be in Annex Building
Guest User
If you are Chinese, I strongly suggest thinking twice before staying here.
I was first assigned a room in the side building that reeked of mould and had a broken bathroom sink. After complaining, I was moved to an accessible room on the same floor, despite having no accessibility needs — no bathtub, an absurdly tiny sink, and a mirror positioned for wheelchair users. If this was considered an appropriate replacement, perhaps they should have provided a wheelchair too.
What made the room allocation even more questionable was that the floor, with around 11–12 rooms, appeared largely empty. And it certainly wasn’t because of good soundproofing — I could clearly hear guests talking in other rooms.
So why was I first given a mouldy, broken room, and then an entirely unsuitable accessible room when the floor did not even appear full?
Separately, there was a white female receptionist whose behaviour made the experience even worse: dramatic eye-rolling, a condescending attitude, followed by the most artificial “professional” smile imaginable.
I cannot prove the motivation behind the room allocation, but as a Chinese guest, the entire experience left me feeling singled out and discriminated against.
A terrible room can be an accident. Repeatedly questionable treatment is harder to explain away.
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Prijs per nacht vanaf:SGD 167
Geplaats op8 jul 2026
Guest UserThe location by the river is very quiet. All the city's attractions are within walking distance. Although the room is small, it has a small pantry where you can cook simple meals, which is a great plus! The lobby has a 24-hour coffee machine with freshly ground coffee, and croissants are available for breakfast in the morning. Starting the day with a cup of rich coffee and a croissant before heading out for your day's activities is indeed an excellent choice!
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Prijs per nacht vanaf:SGD 98
Geplaats op10 aug 2026|Queen Room with Sofa Bed
Yu&xingCaught in a weekend + peak season, the room rate was quite expensive. The room itself wasn't very big, but we were able to check in early. With the sofa bed pulled out, there was barely any space left after opening our luggage. The windows were sealed, and the air conditioning worked decently. Breakfast was a typical English breakfast, and it was included by default with our stay. There were no vegetables or fruits, but it was filling enough. The hotel is within walking distance of the train station. Recommended for a short stay.
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Prijs per nacht vanaf:SGD 132
Geplaats op11 jul 2026
Guest User
We were very disappointed with the check-in experience. The hotel assigned us rooms in a wing where the air conditioning was not working. It appeared that the staff were already aware of the problem, as my friends and I seemed to be the only guests staying in that entire wing. Unfortunately, this happened during a heatwave, making the rooms unbearably hot and very uncomfortable.
I had to walk back to reception to request a room change. The staff initially offered to bring us a fan and said the hotel was fully booked, but that was not an acceptable solution in such extreme temperatures. After I insisted, my friends and I were finally moved to rooms with working air conditioning.
What made the situation even more confusing was that guests who checked in after us were assigned rooms on other floors with functioning air conditioning. That left us wondering why we had been placed in rooms with a known problem in the first place.
Guests should never be checked into rooms with a major maintenance issue like this, especially during a heatwave. While we appreciated that the hotel eventually moved us, the whole experience left us with serious doubts about how room allocations were handled —- is it because i booked via Trip.com ?
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Prijs per nacht vanaf:SGD 104
Geplaats op4 okt 2025
Guest User
Located within a golf course, the hotel boasts a tranquil, peaceful, and comfortable environment with beautiful scenery. However, it's quite far from the city center, about a 30-minute drive from York's Old Town. If you're not traveling by car, it's not the best choice for accommodation. But if you have a car, it's an excellent option as parking is free.
The hotel has two restaurants with good food, but they are very expensive and the portions are small – typical fine dining. If you don't want to spend too much on food, it's best to eat in the city before entering the hotel.
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Prijs per nacht vanaf:SGD 312
Geplaats op1 mei 2026
Guest User
We’ve stayed at Delta Hotels York multiple times now, and it continues to be a fantastic choice every single visit. This was our 6th stay, and once again, it was a solid 10/10 experience.
The hotel is always spotless—super clean and tidy throughout—which makes a big difference the moment you walk in. The room service is top-notch, and everything feels well thought out and well maintained. We especially appreciated the welcoming amenities in the room, including a great selection of coffee and the Ninja coffee pod machine, which was a lovely touch.
The rooms and bathrooms are impressively spacious, with plenty of room to relax comfortably. It never feels cramped, which really adds to the overall experience. The staff are consistently friendly, polite, and genuinely helpful, making every stay smooth and enjoyable.
Another big plus for us is the leisure facilities—the jacuzzi and pool are a great bonus and perfect for unwinding. On top of that, the on-site parking is safe, convenient, and reasonably priced, which is one of the main reasons we keep choosing this hotel when visiting York.
Overall, a reliable and welcoming place that never disappoints. We’ll definitely be back again.
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Prijs per nacht vanaf:SGD 107
Geplaats op30 jul 2026|Standard Twin Room
Guest User
Room was a nice size and clean but did not have a good view from window also there wasnt a fridge in room and with the hot weather we had we could have done with one.apart from that it was an enjoyable stay.
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Prijs per nacht vanaf:SGD 64