Staff is not much interested in service, and the rooms are noisy (motorbikes revving etc) the look of the hotel is quite old. Nothing much but there limited hotel to book with expectation 4star
Думаю лучший из доступных вариантов в Дили. Удобное расположение. Если ехать из аэропорта, то практически по прямой, с одним поворотом чтобы выехать с дороги ведущей в аэропорт и со вторым, чтобы свернуть к отелю.
Персонал отзывчивый и вежливый. Номера чистые. Убирали 1 раз в день. Номер большой. Что порадовало, так это регулируемый кондиционер, в обращении прост и быстро переключается между разными режимами, температурами.
Завтрак лично для меня идеальный, но стоит отметить отсутствие выбора. Тем не менее, базовые вещи присутствуют и даже вкусная красная рыба.
Вечером работал бар на крыше, омрачало только наличие караоке, от которого никуда не спрячешься.
Very nice hotel. Exceptionally friendly staff, especially
Ann and Veronica. They were very helpful.
Rooms are HUGE, it is like a big apartment. Beautiful garden and price is very reasonable.
Hotel bardzo fajnie położony, ładny i nowy, piękny basen , cicho, obsługa dobra ale troszkę nie ogarnięta. Jedyny duży mega minusy za śniadanie, bardzo słabe śniadanie, słabe jedzenie ogólnie w hotelu. W tej kwestii muszą się znacznie poprawić.
Overall good experience, excellent communication with Mr Gogo via WhatsApp. Room service is available. They take Visa cards but don't leave it until the last minute in case the machine isn't working (internet connection). If you want to be sure of Visa payment, settle your bill the day before checkout. They will do all possible to facilitate using the payment of your choice. Staff were very friendly, always happy to help and spoke English, some quite well. Pool was clean but needs more lounges and pool towels. AC worked well. Internet was spotty, sometimes good, sometimes slow or cutting in and out. Good variety of food at breakfast-local food and omlettes/toast.
The apartment hotel is already the best hotel in East Timor. It can be regarded as a 3-point 5-star hotel in the country. It has complete facilities and good hygiene. The environment is already the best in Dili. After all, it is in the largest shopping mall. Why is the service 4 stars. In fact, the service can be fully five stars, but the episode during payment made me have some opinions, see the picture! Most hotels on Ctrip are cheaper than other platforms. This one is dozens of yuan more expensive than ***********, but the Ctrip service I considered is great and the customer service response is timely. So I booked from Ctrip. Even if it costs dozens of yuan more, when paying, the front desk has to ask I paid 241.58 US dollars, I showed the order, and the front desk went to the manager to change the amount by hand, and after paying 200 cash, there was no change! It doesn’t matter, it doesn’t cost much, but the experience will be a bit different!
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8,5/10
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MXN2.651
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9,1/10
Great
WWojciech KopećThe hotel is very well located, nice and new, beautiful pool, quiet, good service but a bit lacking. The only major downside is the breakfast – very poor breakfast, and generally poor food at the hotel. They need to improve significantly in this area.
GGuest UserOverall good experience, excellent communication with Mr Gogo via WhatsApp. Room service is available. They take Visa cards but don't leave it until the last minute in case the machine isn't working (internet connection). If you want to be sure of Visa payment, settle your bill the day before checkout. They will do all possible to facilitate using the payment of your choice. Staff were very friendly, always happy to help and spoke English, some quite well. Pool was clean but needs more lounges and pool towels. AC worked well. Internet was spotty, sometimes good, sometimes slow or cutting in and out. Good variety of food at breakfast-local food and omlettes/toast.
AAnonymous UserI visited Timor-Leste for the first time on a solo trip and stayed at this new hotel for one night.
Until the day before, I had been staying at another hotel where I had several unpleasant experiences. But everything changed once I moved here — the facilities are new and modern, and above all, every staff member I met was genuinely kind and welcoming. Thanks to them, my trip ended on a very positive note.
The airport pickup was arranged quickly at a reasonable price, which was extremely helpful.
If I visit Timor-Leste again, I would definitely choose to stay at this hotel.
Highly recommended.
GGuest UserFacilities: Complete facilities, decent linen quality.
Hygiene: Clean and tidy, cleaned in time.
Environment: The environment is better in Dili.
Service: There is laundry service, and the service attitude is very good. Online ordering is much cheaper than in-store.
BBuchangdarenhaoFirst of all, there is nothing fun in East Timor. It is relatively scarce in terms of tourism resources, transportation is not convenient, and prices are relatively high. Then as for the hotel, it is just so-so, a bit like the guesthouses in China. The facilities are relatively old and the business is relatively small. There are no slippers in the room, and you don’t have to bring your own toothbrush or other toiletries. There is no free mineral water, only bottled water service, which can only be said to be make do. The free breakfast is relatively small. It may be because it is closer to the airport and the transportation is more convenient. The infrastructure of the whole East Timor is really poor.
AAnonymous UserThe apartment hotel is already the best hotel in East Timor. It can be regarded as a 3-point 5-star hotel in the country. It has complete facilities and good hygiene. The environment is already the best in Dili. After all, it is in the largest shopping mall. Why is the service 4 stars. In fact, the service can be fully five stars, but the episode during payment made me have some opinions, see the picture! Most hotels on Ctrip are cheaper than other platforms. This one is dozens of yuan more expensive than ***********, but the Ctrip service I considered is great and the customer service response is timely. So I booked from Ctrip. Even if it costs dozens of yuan more, when paying, the front desk has to ask I paid 241.58 US dollars, I showed the order, and the front desk went to the manager to change the amount by hand, and after paying 200 cash, there was no change! It doesn’t matter, it doesn’t cost much, but the experience will be a bit different!
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