A single issue can significantly detract from the overall experience, overshadowing the hotel's positive attributes, such as its location and the city's appeal. The room's cleanliness did not meet the standards expected of a five-star establishment. Despite presumed cleaning efforts, the room exhibited persistent uncleanliness. Evidence of this is readily apparent; for example, personal items left on surfaces, such as an iPad, mobile device, or dark-colored clothing, quickly accumulated dust or grime. Photographic evidence further substantiates this claim. Upon departure after a two-night stay, we attempted to address this concern with the reception. However, instead of offering an apology, the staff questioned our delay in reporting the issue and offered a complimentary coffee as compensation. How funny.
Hotel in de buurt van Downtown Montreal,Montreal66.7% van de bezoekers kozen dit gebied
EEntengInaMo2025.11.20
Samesun Montreal is hands-down my go-to hostel in the city. Every stay has been consistently great — welcoming staff, a fun atmosphere, and a layout that makes it easy to meet other travelers.
The rooms and common areas are always clean, comfortable, and well-maintained, and the vibe is exactly what you want in a hostel: social but still relaxed enough to get a good night’s sleep.
Whether I’m visiting Montreal for a quick trip or a longer stay, Samesun is always my first choice. Highly recommended!
The locaction is perfect, right at the heart of old quebec. The hostel offers a complimentary walking tour of the city for guests, that was really interesting. Front desk were very nice and provided us with great recommendations of places to eat. The breakfast and cleanliness of the bathroom could be better. There were several nice shared spaces for the guests to enjoy, coffee maker and vending machine for drinks at extra cost.
Absolutely wonderful experience! Service by all (valet, front desk, concierge, maid) was exceptional. Will always stay here when visiting Quebec City. Many, many thanks to all involved in making our stay at the Auberge Saint-Antoine simply unforgettable!
Le service était bien et le staff courtois. Le café à volonté était apprécié, le petit déjeuné était également bien. La draperie et serviette étaient propres.
Pour la propreté des lieux, cela laissait à désiré; les tapis étaient tachés et dans le passage, les même miettes de chips y ont demeurés pendant trois jours.
Dans la chambre; le bain était complètement bouché et en prenant notre douche, le bain se remplissait. les grille du diffuseur du climatiseur étaient obturées de poussières ainsi que celles du ventilateur de la chambre de bain. derrière le store de la fenêtre il y avait des insectes morts et des toiles d'arraignés.
Les installations sont très bien. Chalet bien équipé et on ne manque de rien. On pouvait même aller déjeuner sur place. Musique avec chansonnier le soir !
Wij werden zeer vriendelijk en gastvrij ontvangen, medewerker deed moeite om kamer al voor inchecktijd vrij te geven en kon voldoen aan vraag om een kamer dicht bij de lift. Het hotel ligt centraal middenin de straat met veel leuke restaurantjes, heeft veel faciliteiten, ontbijt to go (of voor op de kamer) en heeft een prima prijs-kwaliteitverhouding.
Staff was helpful, the outside of the building was a bit sketchy. Breakfast was good. bathroom okay. Tv works okay
Overall a good one night experience
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120 beoordelingen
8,7/10
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8,5/10
Very Good
GGuest UserExcellent hotel, reasonable prices, the room is squeaky clean, friendly hotel staff and very accommodating. I noticed only 1 minor thing, you have to pay for the parking spot per night. Generally it was a great stay. Will recommend and stay again soon.
GGuest UserThis guesthouse in Montreal offers exceptional service. While the cleanliness of the room left a little to be desired, the staff's friendliness and the overall facilities were outstanding. I had a very pleasant stay thanks to the hospitable team.
CCindi418Hotel Bonaventure efor the price, there isn’t much to complain about.
The biggest advantage is definitely the location. The hotel is directly connected to a shopping mall and the Montreal underground city, which makes getting around extremely convenient—especially in winter. You can access shops, food courts, and public transit without ever needing to go outside, which is a huge plus.
Overall, it’s a practical choice with an excellent location. If convenience is a priority and you’re looking for reasonable value rather than luxury, this hotel does the job well.
BB-YThe hotel's location is excellent, within walking distance of many attractions, making it very convenient. The staff is warm and friendly, and deserves praise. The daily gift of drink and snack vouchers, good for use in the hotel restaurant from 5 to 7 p.m., was a welcome bonus.
The room was large, with ample space and a jacuzzi, but it was quite noisy. The curtains were quite dusty, and many of the hooks were broken, making them difficult to close. Overall, however, the room was quite nice.
Bbobodoglocation is ok, price is acceptable, sanitation is ok, facility is ok, service is ok.
generally this is an old school fashion hotel with required quality. two things that are not so satisfied during this journey.
One is although the location is convenient, the surrounding environment is not that good. the hotel is low rise building, and there is a open park nearby. you can here some people grouping and noising at midnight occasionally, i think they rejoice with weeds. also when you walk outside street, the air is full of **** smell.
the second thing is the problem with fire arm in my room on one afternoon, which is loud and harming my ear.
HHello there!We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit.
The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable.
The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area.
It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.
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