Located amidst Hakodate’s tunning landscapes, our hotel offers a serene retreat with top-notch amenities and warm hospitality. From cozy rooms featuring picturesque views to delectable local cuisine served in our restaurants, guests indulge in a truly immersive experience. Discover comfort and charm at hotel.
Bester for Hot springs and Hotel.
Authentic Japanese style hotel that own a hot spring underneath the property. The hotel provides public bath, but private baths are also available for reservation. Breakfast comes in a a personal set and is delicious. The room facing the beach front view hearing sound of the ocean is serene and peaceful. Staff are all friendly and professional.
Nice resort with onsen facility. We enjoyed the stay. A good choice for those who intend to stay nearer to the Hakodate park or Goryokaku park (travel by car).
Fantastic City Center Stay with Relaxing Onsen
My recent stay at this hotel was absolutely delightful. The location couldn’t be better – perfectly situated in the bustling city center, with major attractions, shopping areas, and public transportation just a short walk away. It made exploring the city effortless and convenient.
The on-site hot spring was a real treat: clean, spacious, and with perfectly warm water that melted away all stress. Soaking there after a day out was pure bliss and true relaxation.
The room was impeccably clean, modern, and comfortable, with quality bedding and all necessary amenities. Everything felt fresh and well-maintained.
What impressed me most was the staff – everyone was genuinely polite, friendly, and attentive, always ready to help with a smile.
This hotel offers the ideal mix of prime location, soothing facilities, spotless rooms, and warm hospitality. A wonderful experience I’d highly recommend!
About 10-15mins driving distance from the city center. Parking is located next to it (around 2mins walking distance) where u have to walk through an alley to hotel main door. Perhaps they can install a street light in the alley way or a back door near to parking lots coz it is quite dark and scary to walk alone.
Breakfast is lack of variety but acceptable.
Other than these, overall is satisfied.
Nice facilities for kids, they can play around while adults are having buffet dinner and breakfast;
Rooms are large and private hotsprings are gorgeous;
Rooms are little bid hot, the a/c seems not working properly, good to have a dyson fan though
This is the second time for the consecutive years of our stay. This hotel is the only reason for us to come back to Hokkaido again from last year’s trip. The ocean view in the room accompanied with the sound of tides / wind is peaceful and lovely; and the in-room but semi-outdoor/facing the sea onsen makes everything perfect. Also the lobby sitting area is another fascinating place for stay for a while! The downstairs souvenir shop, nearby walking distance Lawson/ 7–11 makes the location more convenient.
But maybe the expectation was too high after waiting for a year, I was disappointed for this stay several reasons:
1) too strong third hand cigarettes smell in the room, although we opened the window for 24 hours, the smell still lingered
2) check out time is WAY TOO EARLY(10 am) for a leisure purpose of stay
3) the room is clean but not the window, it hinder the view of seeing through the ocean ; and can tell the hotel is old from every corners.
I’ll reconsider to stay again if the price is worth the downside we need to compromise.
Their Wi-Fi worked for maybe 5 minutes, and was extremely slow. I had to buy data from my phone and hotspot it to work, costing me much more money. I was so frustrated because this is so basic and they couldn't get that right. The workers were great but I'm still never coming back.
nice place for vacation and releasing, enjoy everything here and look forward to have next trip in winter for snowboarding or skiing
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8,6/10
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9,4/10
Amazing
BB.V.For us it is the second time in this wonderful hotel and every time it is like living a dream: it feels like being in a bubble thanks to all the well-being in which you are immersed. You are pampered by every service present and by the kindness of the staff, which makes you feel at home. The food is simply divine and you would just like to have a more spacious stomach so you could taste more and more. Nature is unsurpassed, every day you find yourself meeting spectacular creatures even just going out a short distance away. You will not find a similar place in all of Japan, where man meets nature in a perfect combination of balance, harmony and deep respect. We hope to be able to return a third time and relive this beautiful dream again. Thank you for everything Kitakobushi Shiretoko Hotel!
GGuest UserDo NOT choose this hotel for skiing!! Unless it's half the price during the same period, I'll never pick this place again. Prioritize other hotels with shuttle buses to Otaru Station.
First, the location: This is Otaru-Chikko Station, two stops away from Otaru Station. The nearest convenience store is a 10-minute walk outside. Although there's a mall downstairs, its operating hours are 10:00 AM - 8:00 PM, which is the only time you can use the indoor passage. Most restaurants close around 7 PM, so it's really inconvenient to find food after skiing.
Second, it's really old! The carpet in my room type was dirty, the bed was rock hard, and the pillow felt like a worn-out cotton pillow – small and flat. The worst part is that after sleeping, my head developed small bumps and became very itchy!! I don't know if it was fleas, but it made me scratch my head for the next few days. The hygiene is truly concerning.
This hotel has no coin-operated washing machines or laundry rooms, only individual dry cleaning, which is very expensive. This is super inconvenient for skiers staying for an extended period.
frankly, the only good thing about this hotel is the room size; everything else is a huge letdown.
GGuest UserIf you are looking for a truly authentic ryokan experience, Spa Shiosai is an absolute gem. From the moment you arrive, the level of care and attention to detail is world-class.
The Highlights
Exceptional Dining: Each meal was a work of art, prepared with incredible precision and seasonal flair. I especially appreciated the front desk’s proactive service—they consistently checked in to coordinate my preferred dining times, ensuring every meal was served perfectly fresh.
Spacious Public Baths: The onsen facilities are fantastic. The public area is expansive and never felt crowded. Having both a sauna and a serene outdoor bath (rotenburo) made for a deeply relaxing experience.
Comfortable Living: Unlike many traditional stays, the room here was very spacious and exceptionally well-heated, which made for a cozy retreat after a day of exploring.
The Verdict
This isn't just a place to sleep; it’s a place to be looked after. Between the thoughtful staff, the gourmet catering, and the top-tier bath facilities, Spa Shiosai offers the perfect balance of tradition and comfort. Highly recommended!
GGuest UserThe hotel is conveniently located just 300 meters from JR Hakodate Station, with easy access to major attractions like Goryokaku Park, Tachimachi Cape, Hachiman-zaka Slope, and Hakodateyama Observation Deck via tram and bus. Hakodate Morning Market and Kanemori Red Brick Warehouses are within walking distance, making it incredibly convenient for sightseeing. The hotel's facilities are well-maintained, and the bedding is excellent. Breakfast offers a good variety of Japanese and Western options, and the food is delicious. There are plenty of shops and restaurants around JR Station. The front desk staff are welcoming and patient. Overall, this stay offers great value for money.
GGuest UserThe hotel is close to the coast, where you can easily see the Sea of Okhotsk (depending on which level & direction). A convenience store is located across the road. Parking is right at the doorstep, and plenty of lots are available. The onsen is spacious enough not to feel packed even though several bathers were within.
GGuest UserVery good, nice people, great view, nice room! It is recommended to book two nights to relax! The most amazing thing is opening the balcony door! From that moment on, you feel that taking a taxi is really worth it.
GGuest UserThe hotel is a bit old, but the experience was great. The front desk staff used a translation device, which made communication smooth. Every room has a hot spring bath, and the toiletries provided are very comprehensive. My only complaint is that there were some strange noises at night, which was a little unsettling. The French restaurant was decent, and the service there was excellent.
GGuest UserFor a B&B hotel, there are restrictions on check-in and front desk coffee hours, the hot spring pool is relatively small, dinner and breakfast are Japanese style, the products are relatively ordinary, and the sashimi is not fresh enough. You can pick up at the hotel for ice rafting and five lakes hiking.
DdebbyThe hotel is not in the city center, but it is very easy to get to the hotel by bus. The room is relatively small and the windows and doors cannot be opened. Since it is centrally air-conditioned, the heating is very warm (hot). If you are not used to the heating opening, it will be a bit The baby is hot and toasty, but if you turn off the air conditioner, there will be no air circulation. So after I communicated with the staff, he gave me a fan. The service was very attentive and the price of the hotel was very affordable. I will definitely stay again.
The staff’s sincere and thoughtful service is highly recommended!
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