예예진여행Pros: Located right at Exit 3 of KINTEX Station, making it super convenient for visiting Hyundai Motorstudio Goyang, the waterpark, and Aqua Planet Ilsan.
The location is fantastic, surrounded by large commercial complexes and residential areas. Convenience stores, restaurants, cafes, bakeries, and medium-sized supermarkets are all very close by!
The hotel is divided into an East Wing and a West Wing; I stayed in the East Wing this time.
The service attitude was excellent, and the front desk was very responsive. However...
It seems to fall short of a five-star hotel standard. I stayed with my child, and although the hotel's description welcomes children, there were absolutely no amenities for kids – no children's slippers, bathrobes, or even toothbrushes and toothpaste! Compared to many five-star hotels I've stayed at in Tokyo, the attention to detail here is lacking.
There's a French pastry shop on the first floor, which closes at 6 PM.
On the third floor, there's a gym and a sauna…
The room view was decent, and the night view was also beautiful. The TV had YouTube, which kept my child entertained. There's no bathtub, but the shower had excellent water pressure – very comfortable!
However, there's a strange feeling of stinginess – just one comb, one shower cap, a small box with cotton swabs, and a tiny bar of soap. That's it.
Japanese five-star hotels are usually so generous with amenities; I don't want to compare, but it's hard not to ㅠㅠ.
The desk and wardrobe in the room both had some damage and chipped paint.
I actually had to switch from the first bathrobe to the second after showering because the first one was so old and thin; the second one was new and in good condition. It really highlights the difference when you compare them.
If there were other five-star hotels nearby, I'd probably choose a different one next time. My overall stay felt more like a three-star experience, falling short of a five-star standard.
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