I would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
I recently stayed at the Park Inn Hotel and had a good experience. Some staff was incredibly friendly and attentive, making me feel welcome from the moment I arrived. The room was spacious, clean, and well-appointed, with all the amenities I needed for a comfortable stay. The hotel's location was convenient, close to airport.
The hotel is located in a strategic location. I had a late night check-in and it was a bit unwelcoming since the concierge were chilling on the couch until I had to call onto them. I also called for the concierge twice to assist me with baggages but no one answered the phone for 4-5 times, and when answered no one actually came to assist me until I walked down and informed them again. Rooms a bit old but overall okay.
This is what i would call a perfect hotel if i can call one... Nothing was amiss and stay was comfortable beyond our expectations. Be it room, be it staff , be it buffet , be it location...just what anyone can expect. Highly recommended and will definitely stay here again
As i use IHG Holiday Inn Brand internationaly and i booked forst time in Zirakpur i love the service they guys provide staff were helpfull and friendly everything is near by if you guys want to do shopping or night out this is the best place to stay in so what to think for plan ahead to stay Holiday Inn chandigarh next time 🥂 cheers🤙
The staff were excellent and really helpful. The rooms are spacious and clean. It was convenient to get around to the main roads of Punjab. I would highly recommend this place.
I recently had the pleasure of staying at thisHotel, and I must say, it exceeded all my expectations! From the moment I walked in, the warm and welcoming staff made me feel right at home. The check-in process was smooth and efficient, and I was pleasantly surprised by the complimentary welcome drink.
The room was spacious, clean, and beautifully decorated. The bed was incredibly comfortable, ensuring a restful night's sleep.
The hotel's amenities were top- notch. Overall, my experience at Hotel was nothing short of fantastic. I highly recommend it to anyone looking for a relaxing getaway, and I can't wait to return!
Our stay at Four Points by Sheraton Amritsar, Mall Road was outstanding in every way. The service is truly way above expectations — warm, attentive, and consistently professional.
A special mention to Mr. Raghav Mehta and the entire Front Office team for their exceptional care and leadership. The restaurant staff were equally impressive, and the bell boy and security team ensured we felt welcomed and well looked after from the moment we arrived.
The rooms were extremely comfortable, spotlessly clean, and thoughtfully prepared. After a long journey, we had the most refreshing snooze — exactly what we needed. The food was excellent, and the gym facilities were well-maintained and convenient.
An all-round 10/10 experience — we highly recommend this hotel for anyone visiting Amritsar.
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SSinitaChopraOur stay at Four Points by Sheraton Amritsar, Mall Road was outstanding in every way. The service is truly way above expectations — warm, attentive, and consistently professional.
A special mention to Mr. Raghav Mehta and the entire Front Office team for their exceptional care and leadership. The restaurant staff were equally impressive, and the bell boy and security team ensured we felt welcomed and well looked after from the moment we arrived.
The rooms were extremely comfortable, spotlessly clean, and thoughtfully prepared. After a long journey, we had the most refreshing snooze — exactly what we needed. The food was excellent, and the gym facilities were well-maintained and convenient.
An all-round 10/10 experience — we highly recommend this hotel for anyone visiting Amritsar.
GGuest UserNew, modern property close by the airport, stayed here to enjoy the serenity of the surrounding and escape the hectic ”chowks” of amritsar. Beautifully appointed rooms and bathrooms with quality toiletries. Bedding was very comfortable. Service was excellent on all departments, food and breakfast was great
GGuest UserITC Raja Sansi is a wonderful property and our stay was good. The staff was professional and warm. Food was good too!
Access to the room and privacy needs significant improvement.
The ground floor rooms are unable to sit with curtains open. Even with the sheers closed, there is complete.visibility inside.
Further small housekeeping gaps like mini bar not working and not stocked, just one towel in the bathroom despite double occupancy etc were some gaps.
WWorldtravellernzIt was a beautiful experience at the Taj Swarna, Staff were pleasant upon arrival - quickly checked in and directed to the lift. Staff were presentable and approachable. Taj Swarna has all the required amenities for a nice stay, it is only outdated with furnishing. Location is very close to a mall within 3 mins of walking. Room service was good - a little bit on the expensive side. Breakfast was good. Overall stay was good.
GGuest UserI have stayed in this hotel several times in the last 10 years. Always the best place to stay. Tried and tested. Price is a bit expensive and went up in recent times but overall an excellent place to stay.
GGuest UserConveniently located at 20 mins drive from chandigarh airport. Rooms and services were excellent. Staff was very co-operative. Buffet spread was very good. Hotel interiors and amenities were fabulous.
GGuest User“Mostly great stay at [Hotel Name]. The location was ideal—walking distance to restaurants and attractions. Room was clean and modern, bed very comfortable, and the shower had excellent pressure. Staff was polite and responsive. Breakfast was decent with good variety. Only downside: Wi-Fi was a bit slow in the evenings, and the hallway noise was noticeable. Still, highly recommend for the price and convenience. Would stay again with earplugs!”
羅羅希Very kind and friendly nd helpful staff but at first day I arrived early in the morning at 07:30 Am or 08:00 I think there was a guy Mr. Anuj I asked him is it possible to early check inn he told me that take a seat and wait for 10 minutes and after 10 minutes I was told by Mr.anuj that your room is ready i thought wow but after few minutes Mr.Anuj said I have to pay 1500 more for early check inn then I left the hotel early in the morning and came back for check inn at 16:00 o clock something. But I can understand I came earlier so it’s fine but all the FO staff and room service staff is great as well .
But specifically the lady who clean up my room everyday I forgot to ask her name but she is very good at communicating provide the best service thank you.
KKevin GurbaniMy 1st time in Amritsar and had a wonderful time at holiday inn hotel,the staff of the hotel was top notch and made me feel very comfortable and welcoming thanks to neeraj at the reception ..the rooms were huge and got upgraded to the deluxe room..special thanks to mr Raghav Sharma(Duty Manager)who went out of his way to make sure i was comfortable and also to Jaykrishna ,kanta, sohan at the resto who attended to all my needs very well..and for the help desk ppl all were very well…will definitely come back to Amritsar and will always stay at Holiday Inn..i would highly recommend this hotel to everyone..and also this hotel should for sure get a 5 star rating⭐️⭐️⭐️⭐️⭐️(Kevin Gurbani-Jakarta Indonesia)
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