Hotels met Bar in Surrey, United Kingdom

I booked this location for a real “British Experience.” Although I don’t know if it was a real experience, it was a REAL experience. From the moment the car arrived, I was impressed and in love. It is a true country estate, surrounded by green rolling hills and ancient trees. The first view down the driveway was of a stunning estate with beautifully landscaped grounds. We arrived early and they were able to register us immediately. The only downside was the number of stairs to get to the room, but this was minimal. The interior was breathtaking, the outside was awe inspiring. We had originally planned on taking a day to go to London, but quickly decided to stay and enjoy the relaxing atmosphere of the estate. The food was wonderful but the breakfast hours were not as noted. On Saturday, we arrived at 10:30 for breakfast and the buffet was nearly empty, however the staff were kind enough to bring us the few things we needed. The staff were wonderful and added to the exceptional experience of our stay. I will definitely revisit this location in the future. It was a lovely experience.

I was staying at the hotel due to an important business meeting the next day, unfortunately my sleep was broken at 2am with a fire alarm going off due to other hotel guests, I was expecting some kind of kind refund or a discount off my next stay as I have used this hotel to stay for business many times before but nothing was offered and the interruption in my sleep affected my business meeting the next day, very disappointed in the way this was handled.

The staff were very professional and friendly, however, I paid extra for an upgrade room , with larger bed.The bed was a basic double.The bathroom was extremely small , not acceptable really .There was no adequate mirror in the bedroom either .This spoilt our stay .

Awesome hotel with a english breakfast. The rooms are quiet, and you can open the windows if you wish. The service was excellent, with a friendly and attentive team that really took care of us. and the spa is great

Perfect for a place to stay at near Gatwick area. Very close to bus station and about 10-15mins away from the airport. The room is spacious and clean. Just remember to check the message for the door code bec at night there hardly is any reception and is self-serving.

Booked due to close proximity to the friends place that we were visiting. Beautiful place with great surroundings, very atmospheric during Christmas season. Room was quite basic.

It was an amazing experience from start to finish the staff were fantastic, very understanding & accommodating to all my needs as forever grateful & would highly recommend.

I stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need. There were some things I thought were a bit strange however. The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap. The room was a little dark but other than that was fine. The bed was fine too. Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine. Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good. Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite

Located opposite the station and near grocery store and other amenities. Super friendly staff. They took my bags up to my room and offered to keep my luggage safe the day of checkout Room was a nice size. Loved the water and milk in the mini cooler and the cookies on the coffee/ tea station. No noise from the steakhouse below. Would definitely stay here again.

Comfortable, clean, and readily accessible via the Gatwick Hoppa shuttle bus, this was a good choice for an overnight transfer via another London airport with departure from Gatwick the following morning. Unfortunately there was some really loud hammering noises at nearly 11pm that prevented us from having the sleep we had hoped for. Neighbouring guests thankfully took care of alerting the hotel staff, and the noises did later cease. Still not an altogether pleasant experience.