Hotels met bar in Shropshire, United Kingdom

Booked a room and evening meal. Check in was straightforward and receptionist was professional. Gave advice on breakfast time and where room was located. Room was spacious and thankfully not too hot. Thw bathroom had an extractor fand that kept.going about 15 mins after the light had been turned off! Bed was really comfy, not too soft and duvet was warm. Plenty of pillows :) There was 2 free bottles of water and a coffee machine with pods, I did not use this but water in a fridge was appreciated. Towels were clean and bathroom radiator was hot so towels were nice and warm. Free toiletries in the bathroom but I had taken my own so didn't use them. The lights in the hallways have motion sensors so the hallway are a bit dark when you first walk into them. The evening meal was with my work group and results varied. Most people enjoyed but personally I didn't. The soup I got was half cold and the other side of the bowl was warm. The mushroom stroganoff was lacking taste and the apple and cinnamon crumble was most cinnamon. I have eaten here before and enjoyed but was not impressed this time. It was quite busy and the staff seemed overworked as no one came to ask if we were OK or if we needed drinks and I did have to wave people over a few times. The reception area is also the bar. Its obviously a popular pub as it was crowded but maybe they should have more staff on, the same people seemed to be dealing with check in, diners and bar drinks. Just seemed a bit disorganised. The drinks here were nice and decently priced. They also do large 250ml wine, unlike a lot of places nowadays. Breakfast the next morning was great, good coffee and hot food. Check out was simple, just hand your key card back. I would stay here again but might not have the evening meal!

This hotel was located just off the motorway, and fairly easy to find. Upon arrival/check in we were informed of our room number and given our key card, however no information was provided. ie (check out times, breakfast times, any of the bar/restaurant details, pool/fitness centre details. We had to go back and forth to reception through out to get the information we needed. Fortunately the staff were friendly and welcoming which made easy to approach them. Room was nice, bit cramped even for a king privilege room. Not much space to walk, too many unnecessary chairs. Room and bathroom was clean. Mini fridge was nicely stocked up with water and soft drinks for free. TV in the room was a smart tv, allowed us to watch Netflix via screen mirroring which was excellent. Bed was comfortable with multiple pillow options. Sockets and USB charging points on both sides of the room, great for charging multiple devices. Full length mirror and cupboard space to hang up clothes. Nice gown and slippers presented neatly on the bed. We did visit the pool facilities on multiple occasions during our stay. It was just a medium size. With a separate jacuzzi and steam room and sauna. Pool water was nice temperature, slightly warm which felt really nice. Lighting in the pool area was poor, quite dimly lit. Lockers in changing area needs a padlock, as we didn’t know we didn’t take out. Some chairs are available on the pool side which we were able to put out things. Dining room was nicely laid out with ample space to move around. Breakfast had multiple options including vegetarian options available on request. Staff were friendly and helpful. Overall a pleasant stay. Would recommend it.

On Trip.com said free parking, but got charged £5 for parking upon arrival. Good budget hotel, you pay for what you get really. Dated rooms, but clean enough. Hotel location is at a services, so no public transport etc, but good location if you have your own car. Easy check in and check out. 

I could be A1 if the facilities were maintained but unfortunately the spa is starting to look and feel shabby. Lockers broken, tiles missing, saunas and steam rooms not working, hot water temperamental, circa 70% of light bulbs not working (hydrospa area) ... Just missing the touch that would elevate the place. Rooms are clean and welcoming, our bed had been wellness and the mattress sagged in the middle, but it was comfy and we didn't complain (rm 224). Couldn't control TV, controller was faulty. Nice view across canal and fields. Overall, it is worth the price but could be so much more! We enjoyed our stay, we will be back for an overnight break away, we dont expect.much to change, just wish it would!

Booked this place for 2 nights while hosting a party. Very nice room on the 3rd floor with a good view. Amenities were decent but the room was boiling!! Extremely brilliant staff who elevate the experience. Recommended as they're a decent price.

The hotel is a little tired and in need of refurbishment in places. The staff were very friendly, especially considering they were having to work on NYE! The room was warm, the bedding/towels were clean and breakfast was good. We couldn’t connect to WiFi during our stay until we were in the car park ready to leave

We booked for the Shrewsbury School speech day and leavers ball so the whole town was fully booked. Thankfully there was a suite available at my favourite local hotel. We needed a room for 3 and the hotel staff were super helpful in accommodating our needs. It’s family owned and the culture of care is pervasive. It’s a hotel where the staff like to say yes. Not to mention the character of the hotel itself. It’s a mixture of 12th, 15th and 17th century architecture forming an elaborate maze of rooms covering the block. The Matthews family have truly created a 5 star hotel experience. I was even offered a glass of sherry by the night watchman when I checked in on once at 1am. I cannot recommend this hotel enough.

This is a lovely place, we stayed in the ‘cottage’ which was more like an annexe building and it had two rooms of which we occupied one. The room was good, we enjoyed breakfast in the dining room and the breakfast menu had a lot of choice too which was great. There were options for a full English style breakfast, but also options for cereals and fruits etc. We decided to try dinner at the hotel one evening and we were extremely happy with our choice. The food was excellent quality and very enjoyable. The hotel is a short walk into the centre, very close to the castle which is worth a visit and you can see the castle from the road you walk on from the hotel to the city.

Leider habe ich im Kenthall Milbenbisse erfahren in der ersten Nacht. Eine Entschaedigung gab es nicht. Ich musste in die naechste Stufe im main Hall upgraden gebuehrenpflichtig um das Problem nicht mehr zu haben. Das Management ist mir da nicht entgegen gekommen, obwohl die Milbenbisse offensichtlich zu sehen waren auf meinem Ruecken und arm. Sauberkeit von Kenthall muss ich leider schlecht damit bewerten. Im neuen Raum in der Main Hall habe ich ein unglaubliches Zimmer bekommen mit Bad, Buegeleisen und einen unfassbaren Blick in den Garten. Der upgrade hatte sich gelohnt. Was ich nicht gut fand war , dass die lampen im begehbaren Kleiderschrank alle vom Akku leer waren, und keiner die Batterien austauschte. Auch gab es keine Klimaanlage. Ich wuerde nochmal kommen. Die Bettläuse und Milben in der Kenthall wuerde ich mehr begruessen wollen. Ich warte uebrigens immer noch auf die Rechnung fuer den upgrade.

The hotel was good, and both the receptionist were so helpful and had a good sense of humour. They were always ready to help., The only downside was we missed on goring in the pool as the Ph levels were high on the day we wanted to use. The breakfast was fresh and very good too