Hotels met Bar in Shropshire, United Kingdom

Had a great weekend here, staff very polite and friendly and helpful. The hotel and rooms were clean and tidy, with ample supply of tea/coffee/sugars and milks. The swimming pool, jacuzzi, steam room and sauna was clean and available to use by all residents. Food was lovely and hot and tasty. Would recommend here and will definitely be returning.

Tweede bezoek aan Lion Quays. Excellent Hotel/ Spa Schoon gebied De kamers zijn schoon en het uitzicht op het Langollenkanaal is prachtig. We eten in het restaurant, hadden burgers en frietjes, het was eerlijk gezegd de Beste Burger ooit !! Het personeel is zeer vriendelijk en het was een mooie aanraking dat ze ons van ons vorige bezoek hadden herinnerd, dat betekent veel & je voelt een waardevolle klant. Zou zeker aanbevelen & zal zeker snel terugkeren.

The hotel was good, and both the receptionist were so helpful and had a good sense of humour. They were always ready to help., The only downside was we missed on goring in the pool as the Ph levels were high on the day we wanted to use. The breakfast was fresh and very good too

Wem is a place most people miss on the way somewhere bigger,more exciting but do stop for Old World Elegance in this delightful listed rectory from 1804.Don't worry the showers work, as does the central heating -without fires in every room as it was built! Ladies transport yourselves back to Jane Austin with period gowns and the graceful curve of the stairway makes a lovely photo.Ok yes they DO weddings but also stays anytime -lovely meals inc Sunday lunch .A gem - I will certainly be back!

We booked for the Shrewsbury School speech day and leavers ball so the whole town was fully booked. Thankfully there was a suite available at my favourite local hotel. We needed a room for 3 and the hotel staff were super helpful in accommodating our needs. It’s family owned and the culture of care is pervasive. It’s a hotel where the staff like to say yes. Not to mention the character of the hotel itself. It’s a mixture of 12th, 15th and 17th century architecture forming an elaborate maze of rooms covering the block. The Matthews family have truly created a 5 star hotel experience. I was even offered a glass of sherry by the night watchman when I checked in on once at 1am. I cannot recommend this hotel enough.

Nice hotel, room was clean and the bed was comfortable. Would recommend for an overnight stay.

很漂亮的小房間，雖然小，但一切都很便利，小樓前的花園也太漂亮了！酒店邊上好多餐廳、便利店和景點，也有很多可以逛的小店！

Where to begin with this one? Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing). Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture. Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER. Awful customer service, facilities not available. AVOID AVOID AVOID! Specifically bad service via email: Lis Frost & Richard Bowen

Nice hotel, very friendly staff.