Hotel in de buurt van City Centre,Liverpool87.5% van de bezoekers kozen dit gebied
GGastgebruiker2025.12.02
Really friendly and helpful staff who couldn’t do enough to help. The room was clean and comfortable with a great shower. Really good buffet breakfast with grab bags easily available for anyone in a hurry. Ideal location for exploring Liverpool. Great value.
My partner and i have just returned from a 3 night stay over Easter Bank holiday weekend with our french bulldog skyler. This is a brilliant hotel, lovely and clean, staff were very helpful and very accommodating. breakfast was lovely. I would definitely recommend this hotel to family and friends. I would definitely return next time we visit southport. Thanks to all the royal clifton staff that made our short break amazing
Hotel in de buurt van City Centre,Liverpool87.5% van de bezoekers kozen dit gebied
DDennisB2026.03.16
Hotel was a little run down and the rooms were only to be expected for being around 150+ year old hotel, the bathroom was a little updated and pleasant. The lifts were very bad and non responsive, had to walk down the stairs which is not ideal if we had mobility issues, the breakfast was, Well let's just say Avoid!!
Customer service was a little bit patronising to say the least.
All in all probably a 3/10 if being kind.
Hotel in de buurt van City Centre,Liverpool87.5% van de bezoekers kozen dit gebied
SSamJB2025.11.30
Great hotel in perfect location. Small suites and equipped kitchenette is a lovely addition to the comfy room in this friendly hotel on the Albert Dock. Great breakfast too. Would definitely stay again.
Simple but lovely hotel. Right in the centre of all the local amenities. Loads of parking available right outside the front of the hotel. Get yourself in the coaster opposite the hotel live singers and cheap drinks in the daytime.
Hotel in de buurt van City Centre,Liverpool87.5% van de bezoekers kozen dit gebied
GGastgebruiker2026.01.14
Hi had a great stay excellent location would definitely stay again .. only thing was the electric heater in room made a clicking noise early hours every night .
Hotel in de buurt van City Centre,Liverpool87.5% van de bezoekers kozen dit gebied
KKNAJ2025.09.03
We recently stayed at the Leonardo Hotel in Liverpool and overall had a pleasant experience. The hotel is nicely situated right on the wharf, which gave us some lovely views of the water directly from our room — a real highlight of the stay.
The location is peaceful and scenic, and it’s great for adults who enjoy walking by the waterfront or exploring some of the historical areas nearby. There are a few interesting spots to tour around the wharf, but we found that there wasn’t a lot in the way of activities for kids, so families with young children might find it a bit limited in that regard.
The hotel itself was clean and comfortable, with a calm atmosphere and easy access to the main parts of Liverpool. If you're looking for a quiet spot with nice views and don’t need too much kid-focused entertainment, it’s a solid choice.
Hotel in de buurt van City Centre,Liverpool87.5% van de bezoekers kozen dit gebied
GGastgebruiker2025.12.07
Really nice hotel, the staff were very friendly and accommodating. We had a twin cabin room (no others available)basic but comfortable and very clean, warm, TV, complimentary tea and coffee. A phone for room service if required.
The breakfast was a buffet with everything you could possibly want to start you off for the day.
We had a meal in the restaurant Friday evening which was really lovely with again great staff.
Hotel is close to Liverpool lime street train station.
Though it didn't upset our stay there was a party Friday and Saturday night that was very loud and went on till 1am
It would have been nice to have been given this information.
Decent hotel. Had everything I needed. Clean bed sheets and en suite toilet/shower. A tad noisy due to central, busy location and my bedroom had a view of the rear yard of the bar with bins/kegs/bottles but room was more than adequate for a short stay. Good price, too. Polite staff. Would return.
Hotel in de buurt van City Centre,Liverpool87.5% van de bezoekers kozen dit gebied
GGastgebruiker2025.10.09
The room was very, supportive and friendly staff. Check in was very smooth. Nice bar for a drink. The environment was easy to find. Parking was pricy though. But there was a cheaper parking just few minutes walk away
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8,8/10
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THB 1.969
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8,4/10
Very Good
GGuest UserHad a great stay. The room was massive, very clean, and it was a real treat to have a bath available. The bed was soft and really comfortable, making it easy to relax.
I also opted to pay for breakfast, and it was well worth it—plenty of choice and everything was lovely.
Would definitely stay again.
GGuest UserGood location nearby shops and the train station 5 mins walk. Basic room but clean. Shower was great and the river view was decent. Rooms are soundproof for the busy road outside which is great. Breakfast was lovely and great choice of cooked and cold food. Coffee not nice but that's personal choice.
only down is no leisure facility even though there's one right next door. Noisy fan in the room
CClaire.BStayed one night with my daughter for my birthday. The hotel is very central and the reception staff were welcoming. Our room was large and modern, but extremely dark, if you plan on doing makeup, it might be worth bringing a lighted mirror.
I had requested a quiet room and was placed at the back, but unfortunately there was a constant noise that sounded like a generator, as well as the sound of glass bottles being emptied somewhere. Some guests also returned around 4 a.m., so I was lucky if I got an hour of sleep.
That said, I would still stay again.
GGuest UserThe hotel was really lovely. Most of the time we were greeted with friendliness. It was very clean and tidy. We changed our room from a twin to a double and there were no issues with that.
I was disappointed that the spa leisure facilities were closed as it was one of the reasons we booked this hotel.
Some of the decor is a bit dated but there are some lovely period features that enhance the hotels ambiance. A very good location for anyone arriving into Liverpool Lime Street.
GGuest UserThe room was very, supportive and friendly staff. Check in was very smooth. Nice bar for a drink. The environment was easy to find. Parking was pricy though. But there was a cheaper parking just few minutes walk away
AAnonymous UserI stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did.
On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood.
The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy.
Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more.
Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left.
Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.
GGuest UserWe stayed here the night before creamfeilds I will start with the good points .. Staff 10/10 so helpful and very good customer services skills.. cleanliness was top notch, the breakfast was plentiful, the mattress in the bed room was actually one of the most comfortable hotel mattresses I have stayed on and I was thinking we would get a lovely nights rest before our festival but on to the bad points. we had the worst nights sleep of our lives our room was facing the road. Now this road is busy throughout the whole of the night. It is non stop, you can hear every car, every lorry, every motor bike, every horn every engine zooming past all throughout the whole night ! We barely slept a wink !! We was shattered the next day. We told the staff the manager said to go through the app we booked on and we can get 20% back as they would of gave us a free breakfast for our trouble but we had already bought one . The manager and receptionist were so lovely. They do know this is an issue and have been trying to get something implemented from the company to resolve this issue as it’s not just us who have complained about this .. and unfortunately I would not stay here again until the issue is resolved and they got the triple glazing windows to reduce noise otherwise I would much rather book another hotel without the noise issues so I could get a good nights rest ..
GGuest UserThe Crowne Plaza Liverpool Airport was clean throughout, very comfortable bedrooms (We had a double bed in one room 003 and 2 doubles in another 049). Staff were very friendly and helpful.
Food: We had food in the restaurant area on the first night. 2 of us opted for the tuna and one for the ribeye steak. The steak was beautiful. The tuna had to go back for extra cooking as they were both still swimming. Apparently there was an ‘agency chef’ in the kitchen. Tuna was very tasty when we got it back.
We would all definitely stay again the next time we visit Liverpool.
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
GGuest UserExcellent location and a very spacious room. Theres a gym too. The service provided by the lady who checked us in was bad. She didn’t brief us on anything at all. Just processed it. Later that day, we sat at the cafe and noticed another Recep lady briefing a couple she was helping to check in. Talking about the gym, laundry area, nearest Tesco etc.
On the first day at about 6 pm, I noticed my room was still cold and called the Recep. Unfortunately the same lady who checked me in earlier answered the phone. She just gave vague directions on how to on the aircon and I told her I already did that for hours and adjusted the temp to 26 but it was still freezing cold. She didn’t bother to help further even when I called two more time. Later at about 1 am, I woke up freezing cold and called the Recep. This time a guy answered and readily said he will come and check the air con for me when I told him the earlier gal didn’t help at all. When he came up, he realised that the aircon was on AC and not heating mode. And reset it for me. Thank God for him.
Learnt from my phone that the temp was 4 deg that night due to some cold front and rain. I had suffered 6.7 hours of freezing cold because of the laziness of the other lady earlier. Not happy about it. Very unprofessional and unbecoming of service staff.
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