Hotels met bar in British Columbia, Canada

I requested good view room and staff helped upgrade me to King room! Though I can’t see much as it’s the 7th floor, but I enjoyed it a lot. Though the street ambient still being to hear, the area is still peaceful and I can sleep soundly. As the bed itself is far from the hallway, so I heard no noise within the hotel. Full amenities including slippers, bottled water and milk. Smart hotel, since the elevator to many equipments in room. For example, the heated floor in the bathroom or the tablet near the bed that you can browse hotels services and set an alarm. One thing I feel a bit strange is the bed size versus the flush toilet size. I am 158 cm tall, and there wasn't much space left between my feet and the end of the bed. Yet, the toilet was so high that I had to tiptoe while sitting. However, overall is great. Staff and services are all great. Convenient to everywhere with safer environment comparing to other areas. I’m very satisfied with my stay.

This hotel boasts an excellent location, right around the corner from the Whistler Village Gondola (via exit B), and with the main entrance (exit A) for car drop-offs. Exit B leads directly to a pedestrian shopping street, just a few minutes' walk from the bus station. The hotel is divided into a South Tower and a North Tower. The South Tower features rooms with a fully equipped kitchen – we're talking a real home kitchen setup, complete with a dishwasher, induction hob, extractor fan, and all necessary kitchenware. It's truly rare to find a high-end hotel offering such amenities. What truly impressed me was their genuine recognition and treatment of elite members, even when booked through a third-party platform like Trip.com. For two guests, they provide a daily dining credit of CAD 24 per person (usable at their restaurants and eateries), complimentary Wi-Fi, and late check-out, among other perks. A special shout-out to Ms. Rosalie at the front desk, who was incredibly kind, professional, and took the time to thoroughly explain how to best utilize our member benefits. This hotel is exceptionally friendly towards its elite members.

It’s actually located underneath a residential area, but the atmosphere is amazing. The space is very large, almost like a suite, with a large TV, sofa, desk, and chair. Everything can be conveniently controlled through an electric control panel. They also provide complimentary water, which is a nice touch. The restaurant on the first floor is great, too—the food tastes delicious!

This is a good hotel . There was a little difficulty during our stay that was not hotels fault. The management professionally dealt with it. We were last minute guests for the staff?, after leaving a very ‘’poor’’ hotel very quickly. Friendly, atmosphere, if I am next in Victoria ?, the VIC will be where we will stay, , easy 5 minute drive. 1mile from downtown.

The overall experience was excellent. The pricing was very affordable, and the service was impressively quick and efficient. It felt convenient from start to finish, making it a great choice for anyone looking for both value and speed. The staff handled everything smoothly, which saved me a lot of time and effort. Considering the balance of cost and quality, I truly felt that this service delivered exceptional value. I would definitely consider using it again and recommend it to others who appreciate reliable and budget‑friendly options.

My family of four with children has some business to do in Campbell River, so there are some inconveniences with the one-day reservation facility, but overall it's good.

We stayed in the family room this time. The room was clean, spacious, and well-lit. There's also a swimming pool, and the breakfast was good. Plenty of parking available too. We'd definitely choose to stay here again next time.

The room is big and spacious . Bed and pillows are comfortable. The kitchen is a big plus for us since we stayed for 3 nights. It is in a good location, near the bus stop and within walking distance to all good restaurants. The only downside is it’s near the hospital so ambulance sirens can be bothersome. Otherwise, it was a good and pleasant stay.

I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.

Having 33 years of experience and two family weddings at Emerald lake makes this a very special place for us. From the 5 km walk around the lake accessible  year-round, secret ponds and brilliant vistas, to gaping at the great Burgess Mountain, Wapta and Emerald Peak crowned within the Presidential range, one is left with a distinct sense of awe. Even the bright colored summer canoes inspire joy. The food is second to none in the Lodge restaurant, truly cuisine not to be missed, and a game of billiards upstairs or settling down before one’s own crackling fireplace is the perfect sigh at days end. The only break in perfection we found was that the newly renovated room we paid an upgrade fee to stay in was a disappointment as a poorly-manicured renovation; with tiles not fitting quote right together with gaps in odd corners, shower not quite right, and the bathroom door altogether too large for the space. While paying for the upgrade may not be worth your while, Emerald Lake is.