Apartments in Virginia, United States

"We enjoyed our stay at The Colonies overall. Our condo was clean, the grounds were well maintained and every staff member we interacted with was lovely and welcoming. My biggest concern was the pool. Our welcome packet said guests needed bracelets and towels had to be checked out, but there was no access control at all. When we asked for bracelets, the front desk staff waved us on. All of the gates were wide open and there was no way to verify who was actually staying at the resort. The pool was extremely crowded and chaotic without all of the seats being taken up, so I can’t imagine what that would be like and I think having a lifeguard or several more staff members present would help keep it safer and more family-friendly. As a mom, the lack of controlled access made me especially uneasy. Any child could easily slip in or out of the pool area. We also had a very loud neighbor who had their door propped open while cooking fried fish, so the smell came into our condo all night. There was also a lot of yelling and door slamming until after midnight. I never brought this to the front desk because at that hour, I didn’t feel there was much they could realistically do without making it obvious which neighbor complained, so we just dealt with it. We are very laid-back, easygoing people and don’t typically have many complaints, but unfortunately, we found this stay to be anything but relaxing. Between the pool situation, inconsiderate neighbors and the noise, I’m honestly not sure we would stay here again. The staff themselves were wonderful; these were simply issues with the overall experience."

"The hotel is fine and the room is exactly what was described, the staff are very polite and helpful. It has pools and jacuzzi. However, in the advert they offer a free breakfast which also indicated in the booking confirmation but upon arrival I was informed that breakfast is not included :( . Apparently, the issue is with the app and not wiht the hotel."

"What a gem in the middle of Ballston! Beautiful views, great location, top notch amenities. In particular, Derrick at the check in desk went above and beyond to make my stay very comfortable - would definitely stay there again."

"Nice rooms. Stove in room to cook, normal sized fridge. Sofa bed was comfortable"

"Lots of good vibes and easy in and out"