Beaver Creek Resort

Epic pass insurance will NEVER give you a refund.

The Epic Pass insurance is fake. You'll never get the refund. The exclusions are so numerous that you'll not qualify. AVOID AUTORENEWAL. They renewed my pass after I was totally disabled and refus...

Condescending, rude, terrible customer service.

My boyfriend purchased me a season pass for my birthday last year, as I work in education and haven't been able to afford a pass for years. He mistakenly enrolled me in auto-renew. Because I'm still r...

Poor customer support - Think twice before purchasing Epic Pass!

Hoped for good customer service - didn't happen. Purchased three 3-day epic passes for Utah skiing/snowboarding. My wife got covid right before we were to go to Utah so had to cancel the trip. Sinc...

Whistler Massive Lift lines

Whistler mountain - don’t visit - massive lift lines all the time - terribly managed mountain - everywhere I went and every day we waited for hours - it was more than the weather as the ops couldn’t h...

One of the single worst customer service experiences I've ever dealt with.

The customer service and pass buying experience with Vail Resorts/Epic pass is nightmarish. All I needed to do was buy lift tickets for two days at Park City for my son and I. It was extremely convolu...