Planet Ice Basingstoke

Sadly unloved. Skate lessons not differentiated for skill levels

Signed up my two teens for lessons over half-term. At sign up I was asked to watch videos to establish their skill level & submit it. When we got there, there were two teachers for the group but no at...

Disappointing

I wish I'd read the reviews before visiting! I was really excited that you could stay the whole day for the price of one session, but now I can see why it was cheap. Rink badly maintained - leaks in t...

Shocking! Disgusting! Horrific customer service!!!

Absolutely shocking place! Had my daughter's 7th birthday here. Food disgusting!!!! Organisation shocking! Sent 2 complaint email's....no response!!!! Absolutely shocking customer service! DO NOT WAST...

Bodge job facility - Basingstoke needs a new ice rink!

Stands unsafe for use, dangerous ice cuts, dirty toilets, missing or exposed screws in the boards, home bench gate held on by 1 of 2 hinges, plexi glass held together by 2 wood planks screwed together...

Abysmal

Abysmal - no other words needed. Woefully understaffed. Rude / indifferent service. A heath and safety nightmare. A terrible experience for a children's party from start to finish. The equipment is ...