I arrived the day all streets where cut for a cyclist event, so I had to park my car 3 km from the Hotel and walk through the forest to reach the Hotel with a 25 KG luggage. They never sent an email or even a call adverting about this. Also the restaurant service was pretty bad, I had dinner and the waiter was visible affected by alcohol compsumption, forgetting orders and even though charging me for a full menu when I just had a course. 30 Euro total. The food was pretty bad also. They also charged me 4.50 Euro for something they called a council tax. So definitely a bad experience, I´´never return to this Hotel
Hotel buiten Turijn, maar gemakkelijk bereikbaar met de auto. Gratis parkeren voor de deur en betaald parkeren binnen. Vriendelijke ontvangst, schoon hotel en fatsoenlijk ontbijt. Uitstekende waarde. Ik raad een weekend aan als je een auto hebt om rond te reizen.
Bellissimo! Era un mini appartamento dotato di tutto, caldo e confortevole. Compreso piscina spa e relativo kit. Spa disponibile anche per ospiti esterni volendo e ci sono anche bevande e tisane niente male. All arrivo offerta merenda tipica con alcuni dolci e salumi/formaggi. Bevanda a pagamento. Colazione dolce e salata fornitissima e di ottima qualità. Migliorerei le indicazioni sul parcheggio prima di arrivare però ...e magari mettere del personale che accompagni i clienti alle camere perché è stato un po' dispersivo essendo la struttura divisa in edifici.
Personale disponibile, scrupoloso e professionale.
Ambiente carino. Ottimo parcheggio.
Camere belle e pulite.
Colazione abbondante e ricca. Ottimo
Politica scorretta estremamente fallimentare e deludente la richiesta di 25€ extra al momento del check in (oltretutto non specificati in fase di prenotazione) per il soggiorno della seconda persona fermo restando ho espressamente prenotato (su Booking) una MATRIMONIALE PER DUE ADULTI !!!
Staff were wonderful and so helpful! Room was lovely and comfortable, they need new photos as it is not as dated as the images. The public transport was easy to use and recommend the 48 hour pass but it did take about 45 minutes to get to most places in Turin. Would stay again!!
Es ist ein sehr schönes Hotel im Stil der Jahrhundertwende also erwartet keine modernen Zimmer, es hängen überall  Gemälde was den  Charme des Hotels unterstreicht. Leider ist der Badebereich abgesperrt und sehr klein, für wirkliche Schwimmer nicht unbedingt geeignet. Es gibt nur eine Treppe um in den See zum schwimmen zu gehen. Die Preise an der Hotelbar sind nichts für den normalen Geldbeutel und auch außerhalb des Hotels in den Restaurants vor allem am Wasser stimmt das Preis Leistungsverhältnis überhaupt nicht, ich würde sogar soweit gehen das es einwenig mit Kantinenessen vergleichbar ist…. Einen schönen Urlaub allen 🙋🏽♂️
Dit appartement ligt in Albaretto della Torre op 10 min. rijden van Vini Fratelli Savigliano en Museo della Vite e della Civilta contadina. Dit appartement ligt op 7,3 km van Tenuta Cucco en op 7,5 km van Castello di Serralunga d'Alba.
De accommodatie heeft een terras en een tuin waar je van het uitzicht kunt genieten, maar profiteer ook van gratis wifi.
Ter plaatse heb je gratis parkeerplaatsen.
Maak het je gemakkelijk in dit appartement.
Struttura dalla posizione strategica per viaggi di lavoro in provincia di Cuneo.
Il personale è giovane, cordiale e professionale, le camere sono moderne e molto pulite, fornite di tutto il necessario per il soggiorno.
La colazione internazionale invece è ricca e gustosa, consigliatissimo!
GGuest UserThe hotel pick-up and drop-off service is very good. After calling the hotel, the car came quickly. The front desk of the hotel is also very polite. The room is fairly clean, but the bathroom facilities can be better, there is some smell. There is a large shopping mall about 20 minutes' walk from the hotel, and the hotel also has a cute cat. In general, it is a good choice for passengers who need to transit at Malpensa Airport.
PPaul-YULPerfect base of operation for your stay in Piemonte or beyond. A lovely oasis at a mountain top castle overlooking Langhe vineyards. Relax after day trips or simply chill all day by the pool and have lunch and dinner at their divine ristorante. A full breakfast buffet is included on their lovely garden terrace where they also serve afternoon charcuterie and cheese plates. The rooms were recently renovated with all the modern amenities except Nespresso machines and duvets but the lobby bar where they make excellent Cappucinos is always nearby. There they can sell you Fontanafredda wines (the same owners) at convenience store prices. I have nothing but great things to say but do have five suggestions:
1. Leave the AC on even if just a little bit between guests because it was 40C when we arrived (55C in the room) and it took almost 24H for the room to reach 22C. 2. Have duvet covers available in the room if not on the bed because my wife like many people likes to have some weight in her covers. 3. Lower you laundry prices and have a price list in the room to avoid surprises at checkout. 4. Don’t charge for EV charging, it’s free at most hotels around the world. 5. Consider Nespresso machines in the room with coffee mate creamers to reduce demand in the morning in the kitchen and keep guests well cafeeinated. Grazie Mille, we’ll be back for sure!
DDoc TanyaThe hotel is located in a beautiful place, next to the boat port,comfortable to ride on the islands,near a pedestrian path along the lake,can be reached in 20 minutes to the Streza center,where there are many restaurants. In the hotel it is clean,it is certainly a little old. But the view of the lake is very beautiful. Breakfast is ordinary with hot dishes, delicious coffee. Overall I liked everything
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
MMadamearnoI requested a room with a bathtub and mountain view, but neither of my wishes was fulfilled. The receptionist made excuses such as the hotel being fully booked and bathtubs being taken out nowadays for sustainability reasons, and he did not look like he was trying hard to find one for me. Hotels are the place to relax, and bathtubs should not be sacrificed. I moved from Double Tree next door just wishing for a bathtub and a nice view, but I don't think I will return to NH because the room and staff were better at Double Tree if I could not have them anyway. The 500ml bottle of water in the fridge cost €3, whereas it did €2 at Double Tree. The room equipment was much better at Double Tree. Here at NH, there are no electric outlets near the bed. I was surprised. The only upside is that NH is closer to the metro station, but the metro was not running while I was there. Location-wise, I recommend this hotel for those who drive here. Parking is plenty.
TTravel addict ✈️Amazing stay in a great student campus. You have a study area, a gym, a nice clean room with high ceilings and a kitchen, communal living room spaces and even a tennis court! Definitely more than you need from a couple nights in the city. The area is very close to the Center, and the transport links are great. Buses get you to the city centre in 15 minutes while walking will take you more like 25-30 min. Also they have a large supermarket in the same building, which is super convenient as they have plenty of choice. But beware — there’s a homeless guy nestling right by the supermarket (that street can get some dodgy action at night). As per the accommodation, the biggest community there is composed of students - all very welcoming and friendly. Receptionists and staff are also very helpful. Feels like a hotel. Recommend 👍🏻
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
GGuest UserRight at the doorstep of alba town, good location. Only 350m away from alba railway station, good gateway to other Italian towns. This is a very basic place to sleep, water kettle is shared at common corridor. No slippers, no toothbrush, just basic shampoo and body wash. Cannot adjust temperature in the room, so it really depends on the season you are there. Water pressure is low, so do expect shower to be longer. Breakfast is a croissant and a cup of coffee at the bakery right opp the hotel. Not much of a front desk, if there’s anyone manning it but you can easily get in and out of the establishment. No Uber in this town, and taxi is exorbitant and rare here. Good for a night stay~
跳跳舞的大笨象Really good. Big and clean. Everything equipment is new. There’s a big balcony outside the room. You can have a sun bath. The receptionists are very professional and helpful.
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