We waren in Macau en koos dit hotel. Uitstekende service, ontbijtkupongen, schoonheid, en een super kamerdat is wat je hier zult vinden. Mijn vriend en ik waren blij met de locatie en service! De receptielieden waren zeer aardig en handig. Dank u. Ik heb ook over u verteld in mijn blog en mijn vrienden zeiden dat ze ook u zullen bezoeken! đ€
De locatie van dit hotel is inderdaad erg gunstig; het duurt ongeveer 10 minuten om de ruĂŻnes van St. Paul en vele andere bezienswaardigheden in het centrum van Macau te bereiken. Verrassend genoeg is de kamer schoner dan ik dacht en beschikt hij over de nodige voorzieningen, zoals warm water, wifi, slippers, enz. Maar het is niet zo gemakkelijk voor een eerste bezoeker om het te vinden. Zoek naar een bordje met âEdificio Kam Houâ en beklim de trap naar de eerste verdieping om in te checken.
We stayed for two nights. We did know that they only provide disposal towels so we brought our own. What we did not expect was disposable bed sheets (pic). It was very uncomfortable feeling on the skin, made me sweat like crazy probably because of the plastic like fabric. It also ripped during the first night, I expected it to get exchanged when they bring new water (itâs very common to get two water bottles per night) but it didnât. So we were left with the ripped disposable sheets and the actual blanket came through. That made me think how often that must have happened before: the people start to sweat (macau is warm and kinda humid) into the actual blanket which is probably never cleaned because of the disposable sheets. Next guests the same thing happens, so basically everyone is sleeping under the same blanket. Doesnât seem very hygienic to me.
Also the bed was very hard (even for Asian standards). My partner and I are both under 25 and had back pain the next morning.
The whole hotel and also the room was very humid, smelled like cigarettes/cigar and you canât open any windows, not even partially.
Otherwise it does look like the pictures and the rest of the room/bath was clean except for the smell and probably the bed. Also the location is very convenient.
If I wanted to visit macau again I would probably get a hotel in Zhuhai (mainland china) which is less expensive and locals told us there is a 24h border control and the whole process only takes about 10min.
Dit hotel is best aardig. Ik zou hier zeker weer verblijven, maar er zijn een hoop verborgen hotels om de hoek die ik niet op Trip.com heb gevonden. Alles is goed, de receptie is altijd bereid je te helpen en hij is begripvol. Als je hem iets van tevoren vertelt, is het đ een fijne tijd.
It is my first time to book through trip.com and i will rate 5 star for our trip.Happy Family Hotel or Hotel Familia Feliz is in good location,walking distance to Ruins of St Paul, Cathedral of the Nativity of our Lady, St Dominic etcâŠ. As well to senado square to Casinoâs it is at the back of Lisboa Casino Hotel very accessible to buses, the room is small but it is very clean, the front desk is english speaking,they are filipino even chinese front desk can speak english they have wifi and some complimentary water,you can make your coffee they provide electric kettle in every room,what i really like is the elevator, it can wait long time even with out pressing the button,plus the staff or fronk desk very polite and approachable, Mr Sraul filipino front desk even help us to get taxi outside,when we go back to Macau airport,we check out early and left our luggage at the front desk during our last day,since our flight is 19:00 Pm we got back around past 15:00 Pm,i recommend this Hotel to those who want cheaper hotel ,more power to Hotel Familia Feliz hope we can go back soon i will bring my family
So I booked another room because of my flight being delayed, and yes I do not have any second thoughts booking this hotel.
They gave me a different room this time and still they gave me a clean, well done and nice amenities inside the room.
I love how it is easy to check in and check out. My flight is early so I checked out early as well. It was a 3 min walk to the bus stop. Also theres a 1 min walk 24 hrs supermarket! Like whaaaaaat? I highly recommend this place!
De locatie is goed. Dichtbij de toeristische straten en bezienswaardigheden, maar toch in een rustige straat. Je loopt zo de hoofdweg op en daar stoppen veel bussen naar verschillende bestemmingen. Het enige nadeel was de geluidsisolatie. De douche en het toilet maakten veel lawaai! Het is rookvrij, maar mijn neus is gevoelig en ik kon een beetje ruiken. Over het algemeen ben ik tevreden met de accommodatie. Als je van een stevig bed houdt, is dit een goede plek voor jou.
De locatie is handig, aan Xinma Road, dicht bij het busstation, en er is een 24-uurssupermarkt beneden. De tegenovergestelde richting oversteken is Fulong New Street. Het is erg handig om naar Sanyuan Porridge te gaan om gehaktbalpap te eten.
Er is personeel bij de receptie dat erg snel is, dus het check-in proces is erg snel, en zelfs als ze druk bezig is met het inchecken voor andere gasten, zal ze snel en beleefd antwoorden als iemand vragen heeft, in tegenstelling tot sommige obers die zijn onredelijk. Aandacht besteden aan de gast of met spijt antwoorden is zeer prijzenswaardig. Het is jammer dat ik vergat naar haar naam te kijken en haar niet bij naam kon prijzen!
Ik heb vele malen in dit hotel verbleven en de netheid is niet zo goed als toen het voor het eerst werd geopend. Gelukkig is het matras deze keer normaal!
Er is een kleine koelkast in de kamer, maar die ruikt naar durian. Ik weet niet of de gast zo onhandelbaar was en de geur lang in de koelkast bleef hangen. er was een grote geur! Ik hoop dat die mensen ophouden zo egoĂŻstisch te zijn!
Wat ik het leukste vind is dat de ramen in de kamers hier open kunnen, waardoor er frisse lucht naar binnen kan stromen. Bovendien is het koel weer en hoef je de airco niet aan te zetten. Het is comfortabeler om de airco open te zetten ramen! (Er hangen lichten aan de andere kant, zo mooi)
Uitchecken om 12 uur, superpositief! Dit is ook een belangrijke reden waarom ik wil blijven.
AAnonymous UserThis is my second time staying at this hotel. It's right next to the Lower Market and very close to the bus stop, making it convenient to get anywhere. The front desk requires a 100 deposit, and they accept RMB, HKD, or MOP. The decor is relatively new, and the cleanliness is good. I'll consider staying here again next time I'm in Macau.
CClaire ArranguezThis was our second time checking in at this hotel. First was in 2018 and it's way cleaner than it is now. However, location's right in Senado Square, close to main attractions in Taipa. The room was also spacious, as well as the beds. Another big con is the floors reeking of cigarette smoke despite the signs of NO SMOKING. They should impose it stricter to avoid affecting non-smoking individuals. The carpets need a good replacement. If this hotel cleans their room better, the standard will so much better as well! A small fridge will also be very helpful. Every hotel room should have them now, I believe. Nonetheless, it's enough for a place to rest.
CClaire A. RThe room looks exactly like the photos, so at first I thought everything would be fine. HOWEVER, the curtains stink - the smell is so musty it instantly made the room feel dirty and uncomfortable.
The bed and pillows were covered only with DISPOSABLE SHEETS. Honestly, it felt unsettling. I couldnât tell if the pillows had ever been properly washed, and they even had a smell of their own. The texture of those sheets was disturbing, and the bed itself was rock hard. I woke up with a backache, feeling worse than before I went to sleep.
The towels were likewise DISPOSABLE. We had them changed every day.
The floor mat in the restroom did not do its job soaking the wet floor.
The aircon worked fine, and the location is great. But overall, the stay was unpleasant.
This place really needs serious improvement in cleanliness and comfort.
GGuest UserThis hotel made our Macau trip absolutely fantastic! It's super close to the Gongbei Border, making it incredibly convenient for getting around. The room was huge and spotless, and having two bathrooms was a real bonus. They even included breakfast for the next day, and the front desk offered free luggage storage. Lynn, Lewis, and Lisa at the front desk were all wonderful. I'll definitely choose this place again for my next stay!
GGuest UserThe room was a bit small, but the two beds were just enough for three of us. It was a very quiet room, located at the corner of the hallway, room 518. There's a 24-hour supermarket downstairs, which was super convenient for grabbing things. A short walk away, you'll find a tea restaurant and a bus stop. Before coming, I had specifically looked into reviews for hotels in Macau, as many guests reported getting bitten by bed bugs or fleas, but this place was exceptionally clean. I was very satisfied with my stay.
GGuest UserThe room was excellent, I was very satisfied. It had great cross-ventilation, plenty of natural light, and good soundproofing. It was also clean and hygienic. I will definitely book this hotel again the next time I visit Macau.
**Service:** The service was top-notch, and I was very pleased. There were staff available 24/7 who were always ready to answer any questions, and the room was cleaned punctually every day.
**Facilities:** The facilities were complete. Charging my phone was very convenient, and the air conditioning was powerful.
**Hygiene:** The hygiene was excellent. It was clean and tidy with no strange odors.
**Environment:** The environment was great. There's a park right downstairs.
**Service:** The service was top-notch, and I was very pleased. There were staff available 24/7 who were always ready to answer any questions.
QQutaiBaiThe actual room environment is largely consistent with the promotional pictures. The WiFi quality is decent. There are cups and a kettle, but no drinking water is provided. Hand soap is not available. The location is excellent, very close to famous attractions like Grand Lisboa and the Ruins of St. Paul's, all within walking distance.
KKuailexiaoxingfu110My friend and I decided to visit Macau together. We initially planned for a day trip and then head back to Shenzhen, but we were a bit tired, so we ended up booking a room at the same hotel as her. I only saw the cheap price, but it turned out the bed was 0.9 meters wide. Still, it was perfectly fine for one person. The best thing about this hotel is its incredibly convenient location. There are several good-looking eateries downstairs, and it's only a three-stop bus ride to Wynn Palace. Coming from the border gate, it's about five or six stops. The front desk staff were all very attentive. Of course, prices are a bit higher than on the mainland, but that's Macau for you â every inch of land is precious.
It's a small place, but it has everything you need, pretty good overall. In the afternoon, I went for a stroll and did some shopping. There are lots of gold shops and small stores nearby that are worth browsing.
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