Gastgebruiker
19 november 2024
The good service of all the front desk staff (e.g., xiao li, gan yu, xiao huang and the lady wearing glasses) and house keeping staff on 5th floor (my feedback on guests' noise and cigarette smoke was dealt with promptly) more than makes up for the older facilities and rather unfriendly hotel design to elderly/handicap persons, e.g., steep slopes.
To be fair, it is a hotel built in the 1980s and probably undergone a major renovation quite sometime ago. It is generally reliable for first time or repeat visitors to Dongshan Island. The toothbrush, comb, shampoo and bath gel are of good quality. The breakfast staff are also friendly and helpful. And the tea twigs air purifiers placed on each floor are great!
In summary, this is a hotel with good software.
Vertalen