Sofia's Hotel

Fantastic from start to finish.. friendly staff from the second we arrived. Swift check in and we were shown to our rooms. Rooms were very clean and the cleaning team work hard every day to maintain the high standard. We had everything we needed for our stay and were more than happy to pay extra for air con (worldwide energy crisis so didn't find the 12 euro daily rate unreasonable) this was a god send as I struggle to sleep in heat. The hotel owner and all reception staff were always happy to help. The pool and grounds are immaculate at all times. Eleni and the cafe bar staff were also amazing. We would definitely return without question.

I spent 10 days start of May, the rooms were cleaned every day and the onside bar serving food was excellent. The food was good as was the service and there's a supermarket right next door. It was early season so plenty of room around the pool. The staff were great as they were so helpful. I would return tomorrow if I could.

Have just returned from this complex and had a great time,the rooms in the hotel were cleaned daily,the staff were friendly and helpful with any questions I had,lots of advice on hand on what to do on the area and everybody worked so hard,and the meals on the hotel were very good to,and a wide selection cocktails.There is a small supermarket next door which is also part of the hotel and has everything you need and is competitively priced . I flew with jet2 so my transfer was included but it is only a 10 minute taxi ride from the airport. There is lots to do in Kallamaki,plenty of shops bars and restaurants to choose from and a short bus ride into Zante centre at only 2 euros. I would highly recommend Kallamaki and I would highly recommend Sofia's hotel,such a great relaxed atmosphere. I hope to return again soon.

Jet2 need to go into these apartments and justify how these are safe. Travelled with a 16 month old baby so a travel cot was provided, and was the only thing that was safe. Had to boil the kettle on the floor because that was the only plug socket in the kitchen area. Plug socket next to bed hanging loose of wall. Had to move cot every time you wanted into the wardrobe then climb over the bottom of the bed. Couldn't even use the dressing table because the bed had been pushed up against it so the cot could fit in. Bathroom a total disgrace with water coming up from the drain. And the biggest rip off air conditioning at €12 a night. This certainly wasnt the cheapest apartment when we booked but after a 2 week stay we certainly wished we had booked somewhere else.

Well not disappointed again Sofias apartments were brilliant martina and Athena were there for every thing we needed once again have become good friends also the 3 cleaning ladies were very helpful and friendly can’t wait to come back again

Me and the Hubby had a great time, stayed in room 107. In a great location. As people have said, bathroom gets a bit wet.. move the toilet roll, take an old towel to stand on, only an issue if you make it one… the actual shower was really powerful and always got hot water so it was fine! Didn’t use cooking facilities as always ate out.. bar area great for eating and drinking, reasonable prices. Helen in the bar was lovely… so we’re the 2 sisters who own it, always happy to see you and helpful. Pool area great. Never had to fight for a bed! Shop next door open til late and very handy. Cannot wait to go back!

Even thou this hotel is 2 star the people who work there are Definately 5 star. The pool and the outside space are lovely but the room is only 2 star. They are very basic but perfectly clean, let down by the bathroom and the facilities for cooking, these need to be updated. I feel that the air con should not be charged extra for as it is necessary. Saying all that will definitely stay again but only for a few days

If you are thinking of booking this hotel for a quiet holiday please don't waste your money. I can only describe this hotel and the type of people that stay there as what you would expect in Benidorm & Magaluf! The music is so loud after 11pm still outside which in other greek islands it stops after 11pm. The noise volume on other peoples balconies is inconsiderate to other guests in the hotel, the reception closes at 10pm so you are unable to tell a member of staff to speak to the guests about the noise. The pool area is so crammed we sunbathed twice there in two weeks as it was awful! We was so lucky that just round the corner we found the most quiet and gorgeous hotel called Vickys Gardens & you are allowed to sunbathe free of charge on their sunbeds. The pool is fabulous, the music is a suitable volume, the food was lovely and it really saved our holiday, if they had availabilty we would have checked out of Sofias and checked into there. Also you have to pay for aircon and the safe, the towels was changed twice in two weeks it was awful, really don't waste your money on this hotel. The best part of this hotel was checking out to go home.

Firstly we are not serial complainers . We know we booked a basic hotel but there’s basic then there’s very very basic ! I’ll start with the positives . The hotel grounds are very nice , the bar area serves good food, the drinks are fairly priced and the staff were friendly and worked hard . The problem with this hotel is the rooms . We read a few reviews before we stayed at this hotel and they were spot on with their criticism of the shower/ towels / cooking facilities . It’s described as a self catering accommodation . You get minimum cutlery/ dishes etc and there’s no where to prepare any food . The fridge top is all that’s available You get a kettle and a fridge in the room and that’s it . There’s no bin . The shower room is frankly both disgusting and dangerous . There’s no shower hook or curtain . We had to tie the shower head to the window with a shoe lace and an old bum bag ! If you take a shower you must remove all toilet rolls or they will get soaked . The floor gets absolutely flooded, doesn’t drain properly and is wet for ages . Now for the towels! Don’t expect fluffy ! The towels I use on my dogs are better . I was shocked by the state of them , holes , raggy and they were supposed to be changed every 3 days . They were changed once in the week we stayed . Considering most people would be showering frequently what with the heat and the amount of suncream you use, I’d say it’s unhygienic to use the same towel for days . Oh there was also mould in the wardrobe . Did we bother to complain ? No, because having read some of the reviews we realised that the same problems have been mentioned before and clearly nothing has been done to address them . Just wonder if jet 2 ever actually inspect the rooms ?