Quality Inn & Suites York

First the room smelled horrible, they have BED BUGS and when we went to tell them the daughter of owner which is in hs, gave me and my partner a big attitude and was calling her friend on phone talking about us. Very unprofessional…gave us a hard time about the refund before we could even do that she canceled my reservation I had already paid for with out telling me and also LIED and got my refund denied

I booked 2 rooms at this hotel. One was ok but still had dirt and dust in corners. The other was kinda dirty and the bathtub was backed up and wouldn't drain. The walls are very thin so you hear everyone. The diesel truck idling in front of our room in the early hours was pretty annoying.

Not a very clean place. Heat didnt work right. In need of repairs. Uncomfortable beds. Pillows were needing to be replaced. Mouse poop in the corners if the bathroom floor. Bathroom floor was sticky.

The check-in office was hard to find, behind the on site restaurant. When asked about other dining options, staff just shrugged and walked away. Wouldn't give an extra pillow, only 3 small square things. During breakfast, another staff member was yelling at someone on the phone. Would never go back or recommend

The property is showing its age. Carpets are worn. In room safes have paper wedged in the top of the doors to keep them closed when not locked. Two-prong plugs would not stay into the sockets on the table lamps. The wall switch did not turn on any lights, we had to walk into the room in the dark to get to a desk lamp for light. Rooms were generally clean and adequate in comfort. Breakfast was normal for the chain.

The Room is neat for the price. The room has more amenities than ******* advertised. It had 3 foot fridge, microwave and coffee maker. Staff is very helpful and accommodating for request to get breakfast ready earlier to help athletes. I am happy my wife picked this. Glad to stay back again when visiting that area.

Check in was ok. Lobby seemed clean enough…As we walked out of the building to begin looking for our room we were chased by a pit bull so that was fun…We couldn’t even bring ourselves to sit on the bed, let alone spend the night! We literally went into the room and I headed straight to the bathroom to put my makeup on to go to the ****** while my husband stood and watched tv. We didn’t even use the toilet! So we spent less than an hour in the room total. The pillows were throw pillows, not bed pillows! Everything seemed old, dirty and worn out. And not to sound judgmental but it just gave the feeling of a place where unsavory activities would occur, if you can understand what I’m saying. As we were already running late to meet our friends for dinner, we left and then immediately after dinner my husband returned to inform the employee we would not be spending the night, explaining why and the employee refused to provide a refund stating she was not authorized to do so and he would have to speak to the manager, who was not there. Long story short, my husband (finally)spoke with the manager who refused to give a refund so we had to file a dispute with our credit card company.

The room was ok, but for the three nights we were there no towels or bedding was replaced. They need to spray for pest control. We was greeted by a cockroach.The door did lock properly and the bed was like sleeping on concrete. Will not return back to this property ever

Price was good, close to shopping, horrible mattress. Have a back ache now.