Hotel&Resort Yamanouchi Hills

Het hotel was goed, het in- en uitchecken verliep erg vlot. Er zijn snacks in de lobby en drankjes zijn gratis. Ook alle benodigdheden, waaronder zeer complete huidverzorgingsproducten, worden gratis verstrekt in de lobby. Helaas is de locatie relatief afgelegen en is de hygiëne in de spa zeer matig, en is de sparuimte erg beperkt.

Stayed while visiting the snow monkeys.  The location was ideal and the food was very good.

We really enjoyed this hotel. Service and amenities amazing

very nice hotel, great winter

nice hotel, kind staff who were accomodating, highly recommended

駐車場も広く、長野旅行にぴったりでした。 部屋の窓が広くアルプスが見える、とても良い景観で、過ごしやすかったです。 朝食に関しても、地元の*で*焼きを作ることができ、美味しい食事でした。 露天風呂も良かったです。 また、長野方面に行ったら、泊まりたいと思います。

The receptionist is good & courteous, yet the room and amenities are old & poorly upkept, they also need to put a mobile heater in the room to keep it warm. There is a big lounge area with various drink & snack which is convenient but breakfast has to be booked 2 days in advance which is not mentioned in the booking page.

While I was there, only one member of staff was manning the front desk as well undertaking other responsibilities around the hotel, but a phone was left at the front desk so you could call when you needed assistance. The accommodations were clean and comfortable and enjoyed the retro-feel. The free drinks and snacks in the lounge area were a nice touch and I loved the outdoor Onsen.

Room was good size and bed was comfortable. Hotel is close to Yudanaka station and shops. Enjoyed my stay.