The Little Hide - Grown up Glamping

The bathrooms were absolutely filthy. There were snails on the walls and spiders in the corners. I spent the night holding in the toilet as I couldn’t bring myself to get up and use them again. When I went to try have a shower in the morning the shower head was lying on the floor in a pile of dirt and grass, so I had to leave for my 4 hour drive ahead unshowered. Everyone who is leaving reviews saying the facilities are clean must have a very different idea of clean than me, I can promise they were disgusting. I only wish I got photos but I spent an accumulative 30 seconds in the dirty toilets over my nights stay. To call this glamping is a massive stretch, it’s sleeping in a shed with a heater. Wouldn’t have paid a tenth of the price I did if I realised how appalling it would be when I arrived. The price I paid isn’t far off what a hotel in the city centre would have been, it’s ridiculous. Don’t. Stay. Here.

No customer service or help whatsoever. Showers/toilets were filthy. Power went out, called a few times and still haven’t received any call back since. Was luckily able to fix it with the trip box. Woman on the phone when booking was rude and unprofessional wouldn’t go again. Room was nice though.

The location was lovely, being very close to York and the surrounding areas, and the pod was a good size and clean. The reason for the drop in marks is more to do with the “upgrade” and general items in the location. 1) I upgraded from a standard pod to a “posh pod”, being told that the furnishings and items (like tables) were different and “better”. In reality, there was no difference between the posh pod and standard. If anything, the furnishings in our pod were actually at a lower standard than the other pods. 2) The featured additions - tables, bbqs, chairs, etc are all very dated and used - most of the metals are badly rusted and the sofa in our room was particularly garish. 3) No urgency with customer service. My initial call to upgrade to the property was ok, though the lady didn’t see all too “upbeat” - fair enough, may have been busy/having a bad day! But I’ve had no response to my email, about the “upgrade” and being disappointed with it, a day and a half later. All in all, the location and site is good in a pinch - but I’d recommend saving £20 a night and just opt for a standard unit. It’s almost like you’re paying less to have a dog than if you do, rather than for better furnishings. Note: The photos with red sofa and rusted metal tables are our “posh pod” - all others are the standard pods.