When i checked in the woman at the front desk was unprofessional and rude, i informed her that i booked a king room, she said we our out of king rooms all we have is queen rooms and said what do you want to do?? I took the room key, when i went to the room it had not been cleaned, the bed was unmade and the bathroom had towels on the floor. I went back and let her know the room wasn’t cleaned yet and she gave me a key to another room. When i entered the room and looked around i saw that the tub was not cleaned, i called the front desk to ask them to send housekeeping up to clean the tub what i got was the same women from the front desk with nothing in her hands do clean. She proceeded to use shampoo to wipe out the tub and left, the overall cleanliness of the room was disappointing! I was very uncomfortable in the room because of the issues i already experienced and did not sleep well, i ended up leaving at 4:30 am. I am very disappointed that ******* Group would even recommend a hotel like this on their site! Needless to say I will not be staying at this hotel again nor will i use ******* to book any future travel !!
Vertalen